Jumped the shark
A short time ago SH customer service was worth the exorbitant fees on both ends. Now that is gone I recommend using a different method. AI bots are not what you want to be dealing with when the game/concert is starting and your tickets are a mess. Hence: Jumped the shark
They sold my ticket to someone else
Don’t buy from StubHub! Concert was postponed by a year and despite reaching out repeatedly about my ticket StubHub didn’t provide it on the day of the concert as they promised me (there were still tickets available) but sold it off to someone else.
Cheaters
Bought tickets for word cup was never delivered and promise me to refund several time? Never bother to solve even with admitting fault? It’s been 4 months
Inconsistent and Shady
I have bought tickets from Stubhub twice as gifts for friends in different countries. The first time went well. The second time I bought two BTS tickets for around $800 and when I received them they were non transferable. Make sure to look up any apps they require you to download to receive tickets because they will, unless I am mistaken, not inform you until it’s too late. Unless you are going yourself I would hesitate to trust Stubhub- do not buy from them for the purpose of gift giving.
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Miss Jen
Bad experience








