Excellent product
The best client record management software for photographers. Maintain client records, send emails / contracts / questionnaires/ invoices, track payments, maintain a calendar - all with ease. Has a modern, vibrant interface for users plus an excellent and responsive help desk for any extra assistance needed.
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No customer support
Been emailing them for over 2 months no responce..
App keeps crashing
A large part of the screen on the mobile app is occupied by what can only be described as an advert "More clients. Less admin." That's annoying and unnecessary but I could put up with it if it weren't for the fact that the app keeps crashing, which makes it unfit for purpose.
The best thing to happen to my business
I cannot stress how amazing this crm is for my business and how much I’m loving the updated mobile app!
Best client management software available
I’ve been using Studio Ninja since 2017, highly recommend their software. It’s extremely simple to use - with automated workflows so I don’t have to worry about following up clients. If you’re a photographer (or any small biz really) this is your all in one stop shop. Get on it!
Poor customer service
Disappointed in the customer service, signed up to a free trial and I was charged - tried to navigate the software and realized I didn't have the capacity to move platforms until The new year as need time to learn it. I was frustrated I was charged so I e mailed immediately and requested cancellation and refund. I initiated this on the app but noticed at the end of November I hadn't been refunded and had been charged another few times!! Contacted them for them to tell me I hadn't cancelled and they wouldn't refund despite the e mail request I'd initially sent. I was going to return to the platform to learn it next year but this has put me off. They told me 'I hadn't cancelled' not sure what happened to the customer is right, but it's clear I sent the e mail to cancel. Frustrating.
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Excellent App for photographers
Professional design, easy to use and keep track of things. The automated emails are super handy! Highly recommend ☺️
Help
Hello I have downloaded the app however I cannot register my email address and password can someone help please
Very outdated design on All levels
Not the nicest design iv seen. Cool and useful tool but the design isn’t that great. I wouldn’t have known what it was unless you actually look at what the features are.
Studio ninja isn’t very catchy- I thought it was close to fruit ninja or something like the game where you cut fruit in half with your fingers.
Studio ninja isn’t very catchy- I thought it was close to fruit ninja or something like the game where you cut fruit in half with your fingers.
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Fantastic!
Fantastic app with exceptional support! Great that it works in all locations including New Zealand! Thanks Chris and the team!
Unreliable app
I love Studio Ninja, but their mobile app is honestly useless. It works occasionally. Crashes very regularly. Totally unreliable.
Great SM system!
I love using Studio Ninja! I used a difference company in the past who I thought were great until I found out about studio ninja. The mobile app is great and they’re always looking to make it better!
Epic photography CRM
Seriously. It will help you take your business to the next level. Suited to wedding and portrait photographers.
Complete Business Transformation
Thanks to Studio Ninja, and their awesome support team, I am now booking more clients, and not losing them through poor lead management. The workflows will help to provide automated customer service. Highly recommended to any wedding photographer. Studio Ninja Rocks !!!
Superb!
Fabulous new addition to the Studio Ninja desktop application. Brilliant for taking all our client information on the go in a sleek running mobile app. If you use the desktop application then this is a must.
Fantastic!!
This app is such a time saver with so many wonderful automated features! It’s fantastic, not just for us Photographers, but any small business owners that need to keep everything organized and well managed! Love Studio Ninja!!
Changed our lives
Thankyou for giving back our sanity. StudioNinja has automated so much of the tasks so we can give even more time to our families
CRM simplified (but powerful.)
By far the most user-centred company I’ve come across in my years as a professional photographer. They listen, interact, and regularly take action in direct response to what their customers ask for and suggest. It’s an absolute breath of fresh air. The software itself - in both app and online/web formats - is simple but super powerful. Not really sure how I managed for so long without it. It’s given me back a lot of time and honestly, I’m not even using it to it’s fullest capacity yet. Clients get their own online portal for quotes, payments (CC accepted in a couple of clicks when linked with Stripe), questionnaires, and if you’re a ShootProof user like me, you can link your galleries as well so the UX for your clients is further streamlined and simplified. Xero and Quickbooks are both integrated to help with that side of things and the overall look and usability of StudioNinja is clean and intuitive. I’ve been using this CRM since its inception and given the rapid growth and development in that short time, I’m excited to see what the future will bring. Rapt with the present! A very worthy investment of business dollars. If you’re on the fence, jump.
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Highly recommend
I have been using Studio Ninja for about a year now and I highly rate it. It’s sped up my workflow and made life so much easier! They have awesome customer service, always open to ideas and continuously evolving the software. The addition of this awesome app means I can easily use it on the go.
Amazing addition to the SN suite
I've been using Studio Ninja for a while and it's been amazing in helping me with my photography business. The recent addition of the leads management and the mobile app has been fantastic and the guys r ally care and support the community of their users.
