Expand area
Doesn’t cover majority of sugar land just a small part. Should be called 1/4 sugar land on-demand
Best Rideshare App
Before I launched the Sugar Land On-Demand App, I did not have access to a car because I did not know how to drive. Now, I am thankful for Sugar Land On-Demand and the wonderful crew of rideshare drivers who help get residents to where they need to go, whether it be school or work. Let’s keep this service going for another year or two!
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Perfect
dude，it's 2 $
Sugarland On -Demand ride
service is awesome but Sundays is very difficult because how going to Church ride service is closed
Ride service
Love it love it 😘
Great ride
Excellent service, prompt and courteous drivers
Sugar land finally got what it was missing
The city of sugar land is a great place, but it only lacked public transportation infrastructure. This service is a great initiative. Thank you city of sugar land !!!
Great Service
Fantastic service for Sugarland! Whoever is in charge of this program needs to be marketing!!!
Terrible service with worse customer service
I ordered a ride to get to work two days ago. I was waiting at the designated pick up spot and the driver drove into the wrong side of my complex. I tried to walk over to meet the car but the driver didnt even wait or try to contact me. They just drove off. I couldnt get a hold of the driver to try and resolve this. I watched on the live map as the driver drove to my drop off location WITHOUT ME and then i got a receipt for the “completed” fare. Deplorable customer service afterwards. I tried to call, they put me on hold for 14 minutes and no one answered. I emailed a complaint and I didnt get a response. All I got was an automated email response thanking me for contacting them.
I would never suggest this service to anyone and if you have a problem with them, don’t expect to get an answer from them, and much less a resolution.
Save your time, patience, and money and just order a different ride service.
I would never suggest this service to anyone and if you have a problem with them, don’t expect to get an answer from them, and much less a resolution.
Save your time, patience, and money and just order a different ride service.
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Sugarland On -Demand ride
awesome service
Outstanding service!
This was very helpful to me to get to my doctors office as parking there is very difficult. I can’t say enough good things. Ricardo was awesome.
Expand location pick up and drop off.
Love it. Please expand the location to hteo, altitude area in highway 6. Thank you
Public transport
It was good to have a public transport in Sugarland as my car broke down today. I really needed a ride to go to work and I downloaded this app today itself my ride. It was really nice smooth ride easy to book. The only problem was that though my subdivision is in the Sugarland area it was Considerd in Sugarland
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