Support
How do I talk to a real person? Phone number provided is all ads, and chat with Steve does not work. I have 18 yrs merchandising experience! I gave some questions!!
Great side gig with reliable payouts
I’ve been using Survey Merchandiser for a while now, and it is a fantastic way to make extra money. The local store tasks, like taking product photos and placing promos are straightforward and easy to follow. Best of all, payments are highly reliable and consistently process on time. Whenever I have a quick question about an assignment, the in-app customer support team responds fast and helps me resolve it. Highly recommend it for anyone looking for a flexible side hustle!
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Unhappy
This. Company does to much it takes for ever to get paid it too much with extra stuff
Zero Stars
Why not address the issues while we’re at the location rather than later and spending more gas money on having to audit something that we aren’t informed of until five days after the project. a $12 audit at one store then another one at another store. It’s been five days. I haven’t got paid out for three audits that I did and I was on my very last limb. This is something that I found and I’m just gonna say word-of-mouth goes a very long way if it’s not something that’s reputable and isn’t known for its issues.
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Don’t waste your time or money
This company makes it difficult to trust them they sound so good until it comes to pay you for your services and work on projects I put out 600.00 hundred dollars on travel expenses for them to not even pay me close to the amount I paid out to try to help them out now my rent is due and other bills are due meanwhile they play around and act like they are getting my past projects approved to pay me and I’m going to be homeless without the money to pay my rent
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The Pay Is Low
I have been with this app for years and the communication with the agents has gotten worse. Honestly, I will say I have been paid on each assignment. It’s cool for extra money. But, I worked a job where I was with other ppl from Survey like me and found out one them was offered a higher per hour for the same job and I learned that this company will pay various hourly pay to us depending on who you are I guess. Not fair, but life is not fair either. The pay like another reviewer said, is like sweat shop wages for assignments that want so much detail and pictures (redundant information) that you already recorded for $9 per store. I completed one Store assignment and they disapproved and wanted me to go back. I had to prove the work I had done, thank God it was accepted and I was paid. I was not going back to take more unnecessary photos for only $8. Why? I assume if we take the job for x amt. then they will keep paying low wages. The most I have made is from a Store Reset and that was physical hard work on my body. The demos, they expect you to bring your own table, table cloth, etc. For $80 for 4 hours. No thank you. That is for the store to provide. It’s not worth it, but earning a few bucks for a quick survey keeps me staying on. Times are tough.
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Don’t waste your time
You have to do an insane amount of work for no money and if you try to complete an assignment but don’t understand the instructions, they will make you go back and fix your mistakes. You will not get even a partial payment if you don’t complete the assignments EXACTLY the way they ask you to. It’s very exploitative.
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Second opinion
Hello, my current rating stands at a four as they lack the implementation of being able to upload multiple photos at once. Perhaps a direct channel to IT to find a result?
Independent Contractor Gigs
I’ve made $40,000 with Survey Merchandiser in the last 4 years. $10,000 a year for a side hustle is pretty good money, in my opinion. You have to work with them for a bit to get a handle on what they’re looking for, but once you’ve established yourself they’ll set you up with good reset jobs and higher paying route options. I did routes for them when the cigarette compliance signs had to be updated and they gave me over $3600 for 225 stores. They’ve also given me reset jobs at $21/hr. with the jobs lasting 2-6 hours.
These guys are for real and I highly recommend them to anyone looking for merchandising side work.
These guys are for real and I highly recommend them to anyone looking for merchandising side work.
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Awful
The AI chat bot - is a complete and utter failure- shortly after I accepted my first assignment with this app, I became ill with a contagious flu-I've been trying to inform the company I cannot work until I am no longer sick- but every time I put that information into the AI Chatbot, it just tells me that it doesn't understand what I am saying, which is completely ridiculous/ this is going to be a complete waste of your time
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Retail Merchandiser
Easy to follow instructions.
Don’t use this app
I went to do an audit at Walmart and the store associates were not helpful the manager actually got involved and said I was not allowed to continue with the audit. I contacted the support line and Steve on the app and they didn’t assist with anything. Stated they would connect me with a live agent and didn’t. Doubt I’ll even be paid for wasting over an hour of my time. Was extremely stressful and a truly awful experience.
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Good Way to Make Pocket Money
This app is helpful to make a few bucks. You do have to travel and use your phone to take pix. The instructions could be a lot simpler and to the point - they explain too much and it gets confusing. It would be alot better if they would just give a checklist of pictures they need and let you upload and they do the rest. You already have to spend your own gas money and you wont get paid for at least a week - especially because they have so many details you might have to go back to the store if you missed anything- otherwise they wont pay you. The pay should be alot higher for each task for the amount of driving and expectations they put on each job. But, they will have work for you if you don't have other options.
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Once I figured it out
Once I figured out where to go in the app to get paid, it was very easy
It has potential
A lot of connectivity issues, payment issues, and inconsistencies
Nobody I know can live off $8.25/hr
All they have is low poverty paying jobs, this job is terrible
Great side hustle
Easy way to make a few extra bucks!
No way to log in anymore
I’ve earned over $4K through my this app. It used to be a great way to make some side money, then a local grocery chain was doing resets, and it became full time work for a while, for which I was so grateful, as I was between jobs at the time. I’m in a tight spot now and wanting to pick up side work and can’t even get logged in…for weeks. It doesn’t recognize my login credentials and will not send me a password reset email, emailed support with no reply. The lights are on but no one’s home. Wondering if this app even works anymore or if it’s been abandoned.
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Side Hustle
I’ve been using survey Merchandiser and have had consistent success Im only a month in and made $400, my area is packed with opportunities. Pay is low sometimes but if you wait it out the pay increases. Once you get the hang of it you can easily profit. Thank you. SM
Joke
This app is a joke they lie about the time it takes to do the jobs and you get push back from the stores. We did try our first store and after being in the store for an hour which the job said it only took 20 to 30 minutes management approached us asked us a bunch of questions and treated us like we were doing something wrong on top of the fact we could not answer the questions they were asking like is ABC getting the photos we are taking and are they the ones paying for the photos. After taking pictures of all the aisles and trust me it was not just a few pictures it was a lot of pictures of each aisle in the store, then they wanted me to go behind the counter and take pictures of the product behind the registers. Yeah, we’re supposed to be discreet then on top of that they wanted me to go back around the store and take pictures of every end cap and every stack base that had Liquor on it. Needless to say, I ended the job and left and will not be using this app again. Definitely not worth it.
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