They don’t give u a refund no matter what
Worst
Ring got tarnished within 1-2 months
I have bought many items from Swashaa past 2-3 months including kids earrings, women bracelet, men’s bracelet and women rings. They claim that their jewelry is anti tarnish but within 1-2 months of use of 1 of my ring- it has got tarnished and I forwarded the images to them on email as well as on their whatapp number. They have denied giving me a refund as it has been more than 3 days return policy but I complain was that their claim of anti tarnish is false and product was defective. I didn’t face any such issues with their other jewelry but yet they were not ready to accept the flaw jewelry. I would like to warn the other customers not to fall into their claim of anti tarnish jewelry. Keep in mind that it can get tarnish.
Even the refund is not done in original source account- they give you a credit note so you are binding to buy another piece of their jewelry
I will give a negative rating for their customer care service and also promoting their products under false claims.
Even the refund is not done in original source account- they give you a credit note so you are binding to buy another piece of their jewelry
I will give a negative rating for their customer care service and also promoting their products under false claims.
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POOOOOOR SERVICE 👏🏻
I placed this order on 15th August, and I have already waited long enough. At this point, I don’t need the Rakhi anymore. I want a FULL REFUND for my order.
Yesterday, I was clearly assured by your customer care team that the Rakhi would be delivered by 27th August, but I haven’t received any call, message, or proper update from your side.
I finally managed to speak to customer care today, but the experience was extremely disappointing. There was so much background noise that I could barely hear the representative, and instead of properly listening to my concern, he kept giving his own suggestions. At the end, he said I would be connected on WhatsApp, but I STILL haven’t received any message or update there.
This is an extremely poor customer service experience. I placed the order on 15th August, and after waiting this long, the Rakhi is no longer useful to me. I DO NOT WANT THE ORDER ANYMORE. Please cancel it and process my FULL REFUND immediately.
Honestly, if I had to rate your service, I would give it MINUS marks. Very disappointed with the way this entire situation has been handled.
Yesterday, I was clearly assured by your customer care team that the Rakhi would be delivered by 27th August, but I haven’t received any call, message, or proper update from your side.
I finally managed to speak to customer care today, but the experience was extremely disappointing. There was so much background noise that I could barely hear the representative, and instead of properly listening to my concern, he kept giving his own suggestions. At the end, he said I would be connected on WhatsApp, but I STILL haven’t received any message or update there.
This is an extremely poor customer service experience. I placed the order on 15th August, and after waiting this long, the Rakhi is no longer useful to me. I DO NOT WANT THE ORDER ANYMORE. Please cancel it and process my FULL REFUND immediately.
Honestly, if I had to rate your service, I would give it MINUS marks. Very disappointed with the way this entire situation has been handled.
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Standard Material
Premium Products
Love the products!
I love shopping from Swashaa. Product and quality is amazing and the offers are great too. Highly recommended
Fraud Scammer Company
Beware Guys..Do not buy anything from them. They have listed many products as Buy 1 get 1. If you decide to return product , they will only give half amount as refund and also accuse you of lying. Basically they will steal your money for no reason.Never buy anything from them.
Not as promised
They made it very easy to order but when it comes to return or exchange it’s almost impossible and if you somehow figure out the return process you can only receive money in their wallet not back to the source
Gud product
I really felt nice comfortable
Fraud
They ask for repayment
Big scammer
Once you made the order they will contact by this phone :+91 92415 72334
This is scammers phone number , don’t pay anything , I paid two times ,once I paid they instantly blocked me !
I filled cyber complaint,soon reveal this scam !
This is scammers phone number , don’t pay anything , I paid two times ,once I paid they instantly blocked me !
I filled cyber complaint,soon reveal this scam !
Fraud
No any customer care number as well as product not delivered but showing order complete.complete fraud don’t purchase any product from them
Worst experience
Never order from this site they are fake wont give you the order at correct time gives damaged product and worst thing is they wont respond they respond after two days their workers try to state that everything is our fault not their
