Do Not Buy
Please save your hard earned money and do not download this app or buy anything from them. This is a complete scam. They either send completely wrong/damaged items or never deliver your order at all. When you try to contact customer service for a refund, they completely ghost you or hide behind useless automated bots. If you attempt a return, they force trapped "store credits" on you instead of returning your money to your bank account. Absolute zero business ethics. Reporting this fraudulent platform to consumer forums and cyber cell immediately. Stay away!
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AAbhiSarkar
They don’t give u a refund no matter what
Worst
MSMaahie sawant
Ring got tarnished within 1-2 months
I have bought many items from Swashaa past 2-3 months including kids earrings, women bracelet, men’s bracelet and women rings. They claim that their jewelry is anti tarnish but within 1-2 months of use of 1 of my ring- it has got tarnished and I forwarded the images to them on email as well as on their whatapp number. They have denied giving me a refund as it has been more than 3 days return policy but I complain was that their claim of anti tarnish is false and product was defective. I didn’t face any such issues with their other jewelry but yet they were not ready to accept the flaw jewelry. I would like to warn the other customers not to fall into their claim of anti tarnish jewelry. Keep in mind that it can get tarnish.
Even the refund is not done in original source account- they give you a credit note so you are binding to buy another piece of their jewelry
I will give a negative rating for their customer care service and also promoting their products under false claims.
Even the refund is not done in original source account- they give you a credit note so you are binding to buy another piece of their jewelry
I will give a negative rating for their customer care service and also promoting their products under false claims.
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AArefap
POOOOOOR SERVICE 👏🏻
I placed this order on 15th August, and I have already waited long enough. At this point, I don’t need the Rakhi anymore. I want a FULL REFUND for my order.
Yesterday, I was clearly assured by your customer care team that the Rakhi would be delivered by 27th August, but I haven’t received any call, message, or proper update from your side.
I finally managed to speak to customer care today, but the experience was extremely disappointing. There was so much background noise that I could barely hear the representative, and instead of properly listening to my concern, he kept giving his own suggestions. At the end, he said I would be connected on WhatsApp, but I STILL haven’t received any message or update there.
This is an extremely poor customer service experience. I placed the order on 15th August, and after waiting this long, the Rakhi is no longer useful to me. I DO NOT WANT THE ORDER ANYMORE. Please cancel it and process my FULL REFUND immediately.
Honestly, if I had to rate your service, I would give it MINUS marks. Very disappointed with the way this entire situation has been handled.
Yesterday, I was clearly assured by your customer care team that the Rakhi would be delivered by 27th August, but I haven’t received any call, message, or proper update from your side.
I finally managed to speak to customer care today, but the experience was extremely disappointing. There was so much background noise that I could barely hear the representative, and instead of properly listening to my concern, he kept giving his own suggestions. At the end, he said I would be connected on WhatsApp, but I STILL haven’t received any message or update there.
This is an extremely poor customer service experience. I placed the order on 15th August, and after waiting this long, the Rakhi is no longer useful to me. I DO NOT WANT THE ORDER ANYMORE. Please cancel it and process my FULL REFUND immediately.
Honestly, if I had to rate your service, I would give it MINUS marks. Very disappointed with the way this entire situation has been handled.
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GPGupta Ps
Standard Material
Premium Products
VKvikash khadaliya
