POOOOOOR SERVICE 👏🏻
I placed this order on 15th August, and I have already waited long enough. At this point, I don’t need the Rakhi anymore. I want a FULL REFUND for my order.
Yesterday, I was clearly assured by your customer care team that the Rakhi would be delivered by 27th August, but I haven’t received any call, message, or proper update from your side.
I finally managed to speak to customer care today, but the experience was extremely disappointing. There was so much background noise that I could barely hear the representative, and instead of properly listening to my concern, he kept giving his own suggestions. At the end, he said I would be connected on WhatsApp, but I STILL haven’t received any message or update there.
This is an extremely poor customer service experience. I placed the order on 15th August, and after waiting this long, the Rakhi is no longer useful to me. I DO NOT WANT THE ORDER ANYMORE. Please cancel it and process my FULL REFUND immediately.
Honestly, if I had to rate your service, I would give it MINUS marks. Very disappointed with the way this entire situation has been handled.
Yesterday, I was clearly assured by your customer care team that the Rakhi would be delivered by 27th August, but I haven’t received any call, message, or proper update from your side.
I finally managed to speak to customer care today, but the experience was extremely disappointing. There was so much background noise that I could barely hear the representative, and instead of properly listening to my concern, he kept giving his own suggestions. At the end, he said I would be connected on WhatsApp, but I STILL haven’t received any message or update there.
This is an extremely poor customer service experience. I placed the order on 15th August, and after waiting this long, the Rakhi is no longer useful to me. I DO NOT WANT THE ORDER ANYMORE. Please cancel it and process my FULL REFUND immediately.
Honestly, if I had to rate your service, I would give it MINUS marks. Very disappointed with the way this entire situation has been handled.
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Standard Material
Premium Products
Love the products!
I love shopping from Swashaa. Product and quality is amazing and the offers are great too. Highly recommended
Fraud Scammer Company
Beware Guys..Do not buy anything from them. They have listed many products as Buy 1 get 1. If you decide to return product , they will only give half amount as refund and also accuse you of lying. Basically they will steal your money for no reason.Never buy anything from them.
Not as promised
They made it very easy to order but when it comes to return or exchange it’s almost impossible and if you somehow figure out the return process you can only receive money in their wallet not back to the source
