Infuriating
Wildly disappointing user experience progression. At first swim success was a reasonably useful app for a new swimmer like myself. Not the most elegant or modern UI but certainly useable to start training.
After a period of time away I reopened the app to find a modal requiring a mandatory update of the app. Once I completed the update I found every single app feature, even something as simple as manually creating a workout was a behind a premium paid coaching plan.
Unbelievably frustrating user experience, as both an athlete and software developer. Wouldn’t download again.
After a period of time away I reopened the app to find a modal requiring a mandatory update of the app. Once I completed the update I found every single app feature, even something as simple as manually creating a workout was a behind a premium paid coaching plan.
Unbelievably frustrating user experience, as both an athlete and software developer. Wouldn’t download again.
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Response from developer
Sorry to hear about your experience. During our early MVP phase the app was free while we were still testing and building. We then upgraded the training algorithm, improved the app, and moved to a paid model so we can keep developing and improving it every day. If you're open to it we'd love to chat and make it right for you.
Good, but still needs improvement
I really like the workout structures and information contained in the app. It still needs some serious help with workout tracking. You can tell it does not natively work in yards and there are conversion issues from meters to yards. The Apple Watch app also leaves a lot to be desired with realtime tracking. It doesn’t complete sets automatically. The total yards almost never align with what was swam. It’s just a bit of a headache compared to some of its competitors in this space. Hoping for some quality upgrades in the near future. I truly want to love this app.
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Response from developer
Thank you for the detailed feedback! We are aware of these issues and we actually have a big Apple Watch update planned in the coming weeks that will address a lot of this. We would love to chat if you have any other ideas so we can make the experience better for you.
Very complete coaching app
The workouts are well structured and very effective for focusing on areas where I need improvement. This is a personalized, coherent training regime. And the library of warm-ups, mobility, and exercises is a great bonus! I still haven’t utilized the stroke analysis, but am eager to do so based on all the positive feedback from other users.
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Response from developer
Happy to hear that you liked our training! And of course I personally waiting for your video for video stroke analysis
Great app & support
Self explaining app. Well done. Even my question / problem was solved and answered immediately from the back office
Very complete coaching app
The workouts are well structured and very effective for focusing on areas where I need improvement. I now feel I am in a personalized, coherent training regime. And the library of warm-ups, mobility, and exercises is a great bonus! I still haven’t utilized the stroke analysis, but am eager to do so based on all the positive feedback from other users.
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