Won’t cancel
Double billed and still no premium access.
Lost all my data!
Response from developer
Losing daily medication, nutrition, fluid, journal, and symptom records after switching devices is serious. Please email support@careclinic.io with your account email and both device models so the team can investigate. Apple manages App Store refund decisions, but support can help document the account issue.
App keeps deleting my data
Response from developer
Losing health records twice, followed by an automated support loop, is a serious experience. Please email support@careclinic.io with your account email and device details so the team can investigate the missing data and prior contact directly.
App logged out lost all data
Reply: the app suddenly logged out and when I logged in everything I added in app was gone. I tried to contact non existent customer support.
Response from developer
Your health data syncs to your account, so logging back in should restore everything. If you are having trouble accessing your account or your symptom tracking history, reach out to support and the team can look into what happened on the backend.










