SyncUP TRACKER

SyncUP TRACKER

by T-Mobile USA, Inc.

20K ratings
67 reviews

Archived App (Last seen on 15 Feb 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 4, 2021
  • January 10, 2025
SyncUP TRACKER screenshot #1 for iPhone
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About

Track important items like bikes, luggage, or backpacks from afar using GPS and T-Mobile's network. Receive real-time location updates, set virtual boundaries, and get motion alerts. Easily find nearby items by making them ring or get directions to their current location.

Near real-time location tracking
Virtual geofenced boundaries
Ring your tracker
Location history (up to 2 weeks)
Motion alerts
Directions to tracker
Tracker sharing with trusted contacts
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What users say

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What's New in SyncUP TRACKER

1.17.0

January 10, 2025

T-Life Migration changes

User reviews

It needs improvement

The app it’s okay but it needs a lot of work. It needs to be able to be very accurate and it needs to be able to clic on the location and navigate in Google if it’s need it.
I use this for my kids safety and is not that accurate, it lacks more options that are important. And also I’m paying for this service so you guys really need to consider improving the app.
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Found a thief

I am very pleased with the GPS tracker because it helped me find a thief in my company who stole a very valuable tool and denied it over and over when I asked about where that tools at however because he had no idea that it was had a GPS track after denying it multiple times to my face I confronted him about that the tool had a tracker device in it and I was able to locate the tool going from the place of business to multiple places and also he ended up at a pawnshop however the battery did die so it stopped tracking but it was good enough that I was able to recover my stolen tool
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About my mom

So, she is in her first stage of dementia and it’s really hard to keep track of my mama even though she’s got my dad there. I’m still 2 1/2 hours away from her. Never when I thought that this time would come, and I am so grateful that there are devices out here up until I can uproot and move up there with my parents to take very good care of them. I am so grateful for this device and for all the people at T-Mobile that help me set it up,. 🙂❤️
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Worked for a day

the app worked great for a day. afterwards app wouldn’t let us go in and said “error starting syncup tracker”.. no matter how many times we clicked “retry”. we tried uninstalling the app and reinstalling it.. it then wanted us to setup the trackers again even though we used the same login.. we put the info in manually (imei and iccid) because the trackers were already in the vehicles.. once these were put in all it did was show the buffering icon and nothing happened. idk if the app is down or what..(we tried on multiple phones too) but an app for tracking needs to be reliable. returning the trackers if the app doesn’t start working.
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So far good

Location accuracy is only off by about 20ft so it should be fine since I have it tracking my car.

Developer apps

User experience

🐞

Reported Bugs

3 issues

App freezes during login

Bug

Tracker goes offline unexpectedly

Bug

Geofence alerts not working as expected

Bug

Requested Features

4 requests

Integration with Google Maps for navigation

Feature

Ability to set custom geofence alerts

Feature

Historical location tracking and reporting

Feature

Louder alert sounds

Feature

FAQ

What does the SyncUP TRACKER app do?

The SyncUP TRACKER app allows you to monitor the location of your important items in near real-time. It utilizes GPS, Wi-Fi, and T-Mobile's network to provide location tracking, virtual boundaries, and motion alerts for devices attached to items like bikes or luggage.

What are the key features of the SyncUP TRACKER app?

Key features include near real-time location tracking, the ability to set virtual boundaries with notifications, a 'Ring Your Tracker' function for nearby items, location history for up to two weeks, motion alerts, directions to the tracker, and the option to share tracker locations with trusted contacts.

Is the SyncUP TRACKER app free to use?

Based on the provided information, the SyncUP TRACKER app itself is free to download and use. However, it requires the purchase of the SyncUP TRACKER device and a T-Mobile service plan for its functionality.

What devices is the SyncUP TRACKER app compatible with?

The app is designed to work with the T-Mobile SyncUP TRACKER device. It is available for use with smartphones that can download and run the application, and it supports Spanish language.

How can I use the SyncUP TRACKER app to find my belongings?

You can attach the small, versatile SyncUP TRACKER device to items like your bike, luggage, or backpack. Then, use the app to view its location on a map, get directions to it, or make it ring if it's nearby. You can also set up virtual boundaries to be alerted if the item leaves a designated area.