Horrible
Even I open it, I’m forced to redownload. Big time sink.
Devs broke the app
Scrolling is now so laggy and choppy it makes me dizzy. They broke something in the last few updates. It wasn’t like this before.
The worst
The migration to this app was a disaster. Was not able to login . Lost account info
Employee getting errors.
Bugged for TMUS employee accounts. Can’t upgrade or manage employee line designation.
Unpredictable Pricing — I Switched Providers
I started with T-Mobile’s Essentials plan at $55 per month, but my bill kept increasing to $65, $75, and eventually $95. I got tired of these unexpected increases and switched to Xfinity, where I pay $40. T-Mobile needs to offer more transparent and consistent pricing. I’m disappointed with my experience.
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Erroneous Internet Info
Just be careful. The internet tab on the app sometimes tells you that there are no connected devices, even though everything, TV, iPads, Laptops etc. are working fine. It also says that the WIFI extender isn’t online,even when the solid green light is displayed.
Not good
The new update doesn’t allow me to clear notifications. I wish Apple would require all apps to have a single notification/alert section that’s easily accessible. Most apps already include it.
The Tuesday specials look like they are just pay-for-referral ads that allows T-Mobile to rake in dollars. Very seldom is there anything good.
Also, if you’re concerned about privacy, don’t download.
The Tuesday specials look like they are just pay-for-referral ads that allows T-Mobile to rake in dollars. Very seldom is there anything good.
Also, if you’re concerned about privacy, don’t download.
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Notifications broken
Can’t dismiss badge. Super infuriating to see the red badge. I open the app. Don’t see any notifications and don’t say anything new. Yet T-mobile puts the red notification badge on the app. Terrible programming.
Not so great.
The free perks are mostly always with either Pizza Hut, Jack in the Box, or Popeyes. All are which suppliers of fake meat. Very unhealthy. It makes you question T Mobile: do they really care about us?
App sucks
Can’t ever get the search function to work properly and there is. It option to get assistance. Hate the app
NEVER gets rid of notifications
An average website, but I HATE the inability to locate the so-called notifications or that they NEVER go away once you open up the app. It is EXTREMELY aggravating and I have deleted the app because of it!
None of the buttons work
Just updated the app and the login button isn’t responsive. Doesn’t work when I try to enter in my WiFi pw in that field either… Great app!
Very distracting app
Recently dropped T-Mobile in favor AT&T. Number one reason was having to manage my account through this app. You can’t just go and look at your bill. You get pop-ups left and right, and you can’t even adjust the Netflix subscription. At this point, all the carriers are more or less the same in terms of service, so having an easy to use app is preferred.
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I had to replace a card because of a fraud incident
Now, you’re charging me $40 extra? No one is even at the computer when these are being charged.
Crazy fee structure.
Crazy fee structure.
I Hate This App
If T-Mobile wants a fan club app then this is it but using it to manage my router it simply doesn’t work! It took half a day on the phone with tech support to get my Gateway up and working. To manage my gateway you apparently have to use the TLife app which thinks it needs to set the gateway and there’s no other options. AI support just keeps sending me back to the TLife app. I take back everything nice thing I ever said about T-Mobile because of this app
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Trash
Sends me in circles and fails to connect to customer support
Awful
Only had T-Mobile about 3 months and it’s the worst internet service I have ever had. Constantly lagging and asking me to restart my gateway multiple times a day. I’ll be going back to xfinity
Notification alerts
It's very difficult to determine what the app notifications are for... If you you can find them in the first place!
Worst
This is by far the worst iteration of this app I’ve seen. There is information beyond the margins. You sign into the app and then you have to sign into the account separately. It makes no sense whatsoever. Then, after a username and password, you need to enter your password. I hate it.
Too busy!
Good app but too busy with information. Also, we get the notification at the top right is annoying. I open the app to see why the notification and count is showing up but once I’m in the app I can never find what the notification is asking me to look at. So it never goes away.
