T User Reviews

Customer Experience

Positive experience24.4% of reviews
Neutral5.9% of reviews
Negative experience69.7% of reviews

~ Based on 2,422 written reviews from the US App Store.

What users say

Is T Safe?

T-Life appears safe based on user ratings. AppsHunter Safety Score for T is 96/100.

This assessment is based on 1,264,710 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 1,264,710 App Store ratings for T.

Is T Legit?

T-Life appears to be a legitimate app. AppsHunter Legitimacy Score for T is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Update

Your app will NOT update. Please fix. UPDATE: it worked. Thank you.

DO NOT GET INTERNET ANYMORE FROM T-Mobile

This trash internet is pure garbage now. I was mostly satisfied for the last few years.
THE PAST 2 months have proven how truly garbage 5G Home Internet is.

Let’s put it this way, I have been back with T-Mobile for over 12 years now.
I have REACHED MY BREAKING POINT with this company.
I am ready to leave the company altogether now, because of the pure trash both the Internet and the spotty cellular coverage has become this summer.

I do not think T-Mobile can do anything anymore to keep me as a customer. A few bad months is all it will take for me to walk away….
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Terrible redirect loops

It won’t let me pay my bill in app and when I try the mobile website it constantly redirects me to the app where it will then tell me I can’t pay my bill in app. Frustrating and slow. Loved the older version of the app.

Espero y lo arreglen

La conexión es pesima en algunos lugares.

Keeps crashing

App just constantly crashes before I can even log in.. IPhone 15 Plus

Terrible

You’d think that a technology app would actually work the way you need it when you need it. I can’t even get logged in now because the log in button takes me nowhere. Plus, T-Mobile has been absolute garbage since the switch from US Cellular.

An expensive, extremely poor-quality, and frustrating service.

An expensive, extremely poor-quality, and frustrating service.

Imagine Having App Stability

When you have an app that is being used to sign people up and to be the most important asset to your company, how does a multimillion dollar corporation mess it up?

App

Siempre que entro tengo que actualización o descargar, me hace parser tiempo

9 out of 10 don’t recommend

U know what’s more ittyy than the app?? the mfn service!! the bill continues to go up as the internet gets worse…save yourself the headache

Abominable

Every time I try to access its features, I’m met with an error message stating “limited access.” Update: I can not login.

Worst

The most confusing app I’ve seen bar none

Security

T-Life is not reliable, unable to update pincode promptly!!!

New update crashes UPDATE

The new update that was released today fixed the issue of the app crashing. Thanks

Nice app, with 1 downfall

Will you ever fix scam shield??!! Business users can’t access scam shield premium!!.

Why

In order to talk to a human I have to use your app, but first my time is wasted explaining the issue to a chatbot that makes clippy seem responsive and intelligent. When you have to force use, it’s not a good app.

Endless loop

When I click on the “Past Bills” button in the billing section of the app, it just sends it into an endless loop of trying to open past bills and not being able to do so, even though I’ve been a customer for a few months now and have had at least three bills.

It keeps crashing

Everytime i enter the app keeps on kicking me out

T-Life

App does not work, constant freezes which causes me not to explore the T-Mobile benefits fully. I have uninstalled and restarted the app multiple times.

App crash 08-04-26

The app crashes since the last update from 3 days ago