T. Rowe Price Personal® User Reviews

What users say

Top reviews

Disappointing roll over experience

Roll over process is frustrating to say the least, the cover sheet opens in view form and cannot be downloaded to print, should have a option to email or save, Android app doesn’t even do anything when you click cover sheet link

Easy app but missing remote deposit

I appreciate the ease of use and user friendliness of the T Rowe Price app. love the colorful graphs and the color scheme but the one big disappointment is I cannot deposit checks remotely. I prefer not to use the ACH-EFT feature and depositing checks via the app would be a huge help and encourage me to deposit more assets.
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Amateur

In a world where everybody does so much of their business on their mobile devices, you would think that a company is big as T. Rowe Price would understand the importance of having a top quality application. This application is horrible. Luckily for them, most of us don’t have a choice because we’re forced to use them through our employers, so T. Rowe Price doesn’t need to care about your opinions. I wish my company would go back to Empower, their application makes this one look like it was built by 16-year-olds in a high school computer class.
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Just use a computer

There’s options that cut off and are inaccessible

Cannot refresh access on linked accounts

The app just gets stuck on the “securely transferring” loading page. I have several institutions added and none of them refresh

Could use some additional features

Would be very useful to have a “month to date” on the chart, as well as a screen where you can see the performance of your investments by fund. Currently, you can only see overall performance, which is not useful if you need to rebalance based on market activity.

Just bad

This is how you make a very bad app

App updated but still asks for update

No way to continue further

Broken

Now I can not make trades since the update. Please fix this.

Glitchy, navigation issue

I downloaded this app because my employer switched to troweprice for our 410k. My first complaint is that this is a very glitchy app. Frequently sending restarting you from the home page mid operation. Hitting the back button also takes you back to the home page rather than the page immediate before. Additionally it it difficult to navigate and make changes to your portfolio. This app will certainly test your patience. It’s a far cry from the user friend Schwab app I was used to.
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Seen much better financial apps

It’s EXTREMELY SLOW or you click on a link and nothing happens. Frustrating. And they omit certain important documents and only make them available via the website.

Application Regression

The application in the App Store is what I should see. What I get is something my child could develop in school. The application previously provided useful data in a digestible graph format. It’s now useless.

Withdrawals

The app has issues when I try to generate a withdrawal of funds. After entering all information required, it doesn’t recognize my bank account number. It recognizes my bank routing number, but not the account number. Also it says to accept the terms, but nowhere to accept. It appears that I need to scroll down to bottom of terms, but there isn’t a way to scroll down.
And it says that you only have two chances to enter the banking account information before you get kicked out. Frustrating
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Graph over time is lackluster

The days at the bottom don’t align with the days listed when hovering over the same data point. From the mobile app it’s not clear how to change the time scale when your account is newish. Graphs appear to be month to month and lack the granularity that I would expect from a retirement app.

Stopped working after upgrade.

I hate when developers change interface that well familiar and convenient for users. New one usually looks ugly with bunch of things nobody use.
But after latest upgrade it stopped working at all. I reinstalled it trying to fix the problem but no avail. Application starts with logo screen and sitting there without any intention to open login screen.
Useless !!!
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Needs Work

I appreciate the solid financial products, but charting in the app is terrible. No granularity controls and more often than not the charts look like a flat block when looking at 3 month - 1 year ranges despite increases.

Worst 401k app I’ve ever used

Coming from Fidelity this app is trash. I can’t even view historical data. I have the latest version of the app on the newest iPhone. Been using the app for over a year. Data consistently will not load and features shown as screenshots are not available at all as a user.

Ugly UI, doesn’t have basic features

The UI feels outdated, making navigation difficult. Basic features such as total contribution and returns over a period are absent.

“Technology upgrades delayed…”

I’ve been seen error messages like this for three weeks now. Whatever their issue is they’ve had ample time to fix it. It’s time to fire their CTO and most of their software developers and hire someone competent. I only use this because that’s who my employer chose. Hopefully they’re reviewing that decision and will correct it soon.
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18+

Why make this app 18+, no other investment app is 18+, please downgrade to 17