Slow and super frustrating for upload
Hello June 2026. Has failed in the middle of an upload and took 9 tries to get a successful upload today. 1 scene. Short. My wifi and internet are working. To be fair, the intervening 11 months were without issues, so there’s that. Now July 2025. Same issues. As the developer has noted, this app was designed for agents, not actors, I suspect the only way we will get better functionality is to get our agents to feedback their clients experiences with the app. April 2025. From an actor’s perspective, this app is consistently frustrating. I have had to make 10 attempts to upload 3 scenes today. I have background refresh on in my app settings for Tagmin, but if you touch the screen wrong, the upload cancels. You certainly cannot click off the app to something else. You have to stay with the app open, which needs an urgent update to fix this. The actor experience of this makes it feel antiquated. I don’t know about the agent interface, but I suspect if it was this slow and unsatisfactory it would have been fixed a long time ago. Come on, Tagmin, just because you’re pretty much the only game in town, not an excuse to be lazy or not update. This has consistently been a problem. Actors uploading tapes are on deadlines, often recording away from home, with dubious wifi connection, under a lot of stress and your app is not supportive of our needs.
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Terrible
Absolutely terrible app, seriously needs redesign. Freezes often, user unfriendly. Why is it the one we are using!
Please for the love of god update and fix
Not sure if it’s just one dude in their garage who made an app and then forgot about it, but considering that it’s used by so many people in the industry- I can’t believe no one has decided to make an identical one with no glitches.
Please can you fix the unending amount of bugs, every time you swipe away from the app the whole thing refreshes. This is the single biggest bug. Then there is uploading, it’s rare that someone is able to upload smoothly their first time round. It glitches and sometimes just freezes. But honestly please just fix the fact that any move away from the app with stop EVERYTHING on it. This includes when you are uploading and your phone screen goes off…BAM you have to start again and that is the sort of problem small apps struggled with in around 2018….
Please x
Please can you fix the unending amount of bugs, every time you swipe away from the app the whole thing refreshes. This is the single biggest bug. Then there is uploading, it’s rare that someone is able to upload smoothly their first time round. It glitches and sometimes just freezes. But honestly please just fix the fact that any move away from the app with stop EVERYTHING on it. This includes when you are uploading and your phone screen goes off…BAM you have to start again and that is the sort of problem small apps struggled with in around 2018….
Please x
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Disappointing to say the least.
The app has always had issues but about 2 years ago, the app just stopped working effectively. I noticed that there seems to never be an update for it and so many problems go unaddressed. When adding Self-Tapes, it freezes for me, around the stage when it asks to stitch together. No matter the choice, it freezes, ultimately ending in the upload button simply not working. These days I have to go direct to the url, and even then, it’s not well set up for a mobile device, which means I often resort to using more kit - a laptop for instance. Upload is consistently slow for some reason, regardless of my WiFi connection or effectiveness. I recently re-downloaded the app and was stunned to find the same bugs and glitches in place, despite me being now on the most up to date iPhone and with a new provider. For an app created to make things easier, it’s really very very poor. It makes uploading much harder, and I always find simply using WeTransfer, Smash or Dropbox, is more simple and definitely much faster. What a disappointment this is, it should be great - it so isn’t.
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Fine when it works.
But also it doesn’t always work.
