tat d User Reviews

Customer Experience

Positive experience46.7% of reviews
Neutral3.3% of reviews
Negative experience50.0% of reviews

~ Based on 30 written reviews from the US App Store.

Is tat d Safe?

Not enough ratings yet to assess tat d.

Is tat d Legit?

tat d appears legitimate, with a few gaps. AppsHunter Legitimacy Score for tat d is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Worst service

I booked a driver through your app yesterday night for today’s trip. However, the driver cancelled the booking just 30 minutes before the scheduled trip, leaving me with no time to make an alternative arrangement.

When I contacted the driver, he clearly stated that he had already cancelled the trip yesterday. If that is true, why was I not informed immediately, and why did your system continue to show the booking as confirmed until the last 30 minutes?

Your customer support experience has been extremely disappointing. I made multiple attempts to contact customer care, but the call was disconnected/hung up despite my repeated attempts. I could even hear background noise, which makes the situation even more frustrating.

On top of this, I am receiving messages saying that your team tried to reach me and that I was unavailable. This is completely misleading and does not reflect what actually happened.

This is a serious failure in your booking and customer support process. I expect an immediate explanation for the cancellation, clarification on why I was not informed earlier, and appropriate compensation for the inconvenience caused.

Please treat this as a formal complaint and escalate it to the concerned team.
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Reliable, Safe & Professional Driving Experience

I had a really good experience using the TAT D Trained & Tested Drivers App in Noida. Finding a trained, professional, and reliable driver was quick and hassle-free. The service felt safe and trustworthy, and the overall experience was excellent. Highly recommended for anyone looking for a dependable driver in Noida!
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Unsupportive RMs and low quality drivers

I’ve followed up with the RM for 3 weeks and he has been unable to give drivers on trial. The 3 who did show up were unavailable to join, didn’t know roads or were unpresentable (even within the luxury driver segment which costs more).

The app UI is quite poor as well and just looks ugly. This is probably a symptom of a system which doesn’t care about details and is only interested in getting your buy in.
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Excellent Service

Mahesh has done credit to the organisation and lived up to its best standards.
A courteous and well mannered gentleman, Mahesh not only drives confidently, he is very cautious and controlled. The passenger feels confident to repose faith in the individual.
Our compliments to your driver, Mahesh Paliwal and to the company for its efficient operations.
Thank you for your services.
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Response from developer

Hi Essmuks, Thank you so much for sharing your feedback! We’re delighted to hear that you had a great experience with our services.We look forward to serving you again soon. Hire driver in 30 minutes at your doorstep on hourly, outstation, monthly basis. Experienced driver. Book Now or call us at 9999160322 www.tatd.in

Driver Standards

Rahul was a polite & courteous driver. He seemed quite confident but seemed to lose that confidence during the return trip at night.
All your drivers (and sadly most others too) lack basic driving techniques and adherence to proper rules. Nobody gives turn signals at the correct time / distance, they want to drive with headlights on high beam & cause inconvenience to the driver in front, they have scant respect for lane driving and other driving courtesies.
Tat d definitely needs to provide some sensible training to their drivers.
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Response from developer

Hi Essmuks, Thank you so much for sharing your feedback! We’re delighted to hear that you had a great experience with our services.We look forward to serving you again soon. Hire driver in 30 minutes at your doorstep on hourly, outstation, monthly basis. Experienced driver. Book Now or call us at 9999160322 www.tatd.in

Worst customer support

I hired a driver from tat d and had the most horrifying experience. I wasn't in the car and explicitly instructed the driver to drop the vehicle at the destination.
Mid-way, the driver's phone went switched off. When I panicked and contacted their customer care for assistance, the response was pathetic. They casually told me, "We are connecting you to the driver," and then completely ghosted me. No follow-up, no callback, and zero responsibility taken.
This company has ZERO emergency support. If your car gets stolen or a major mishap occurs, their customer service will leave you stranded. They do not care about the safety of your asset or your peace of mind.
Extremely poor and useless customer service. Save your cars and yourself from this mental trauma.
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Response from developer

We're sorry to hear about your experience and understand how concerning this situation must have been. Your safety and peace of mind are extremely important to us. Please share your registered mobile number and booking details with us at support@tatd.in so our team can thoroughly review the incident and assist you at the earliest. We appreciate your feedback and the opportunity to address your concern.

Bumpy ride

Ride was full of bumps and jerks. At the end of the journey, Abhay, the driver, said that he was not used to drive manual cars.
I opted driver for a manual car, I should have been provided a driver accordingly. Tat D to ensure it with all its customers.

Response from developer

We're sorry to hear that your journey didn't meet your expectations. We understand your concern regarding the driving experience and appreciate you bringing it to our attention. Please share your registered mobile number and booking details with us at support@tatd.in so our team can review the matter and assist you further. Your feedback helps us improve our service.

Reliable Driver Service

Very good experience with tatd. The driver arrived time, was professional, and drove safely throughout the journey. The booking process was simple and smooth. Highly recommended.

Response from developer

Thank you for your wonderful feedback! We’re delighted to know you had a smooth and comfortable experience with tat d. Your appreciation for our professional and punctual driver means a lot to us. We look forward to serving you again. Book a verified driver anytime at www.tatd.in or call 9999160322.

App feature review

I have recently downloaded the app. It is strange to see while the app allows to search for an address, it is not able to move forward without turning on device gps location service. This shouldn’t be the mandate as other major cab ride hailing services operate seamlessly without turning on gps location. Can you please look into the app developer team for an update?
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Response from developer

We’re sorry for the inconvenience and appreciate your feedback. Location access helps us improve driver allocation accuracy and nearby service availability. Please share your booking details at support@tatd.in so our team can check this further and assist you better. We have also shared your suggestion with our app development team for review.

Useless

Used app for first time and booked for driver on hourly basis. Booking was confirmed within 10 mins and driver assigned. Driver even called a day before to say he was going to be there. I’m n the day I need to leave, he does not turn up. No message or no cancellation by app too. I was left stranded at last minute, thanks to this app. I wouldn’t trust such apps with such first time experience!
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Response from developer

Hi Druvi, We sincerely apologize for the inconvenience caused during your recent experience. This is not the level of service we aim to provide, and we understand how frustrating it must have been. Your feedback is valuable and will help us improve our processes to ensure a more reliable experience in the future. We appreciate you sharing your experience with us.

Useless app. Scam

Booked rides for a specific time. The team kept calling and trying to reschedule 30 mins later. Then again 30 mins later. When I asked to prioritise the booking. They cancelled it because the guy had a small fragile ego from customer support. Disgusting service. Don't book from here. Its just a scam and a huge waste of time
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Extremely bad service

I used TATD regularly in Delhi and had an extremely disappointing experience. Over the past year, drivers arranged through this platform damaged my car multiple times, including recent scratches caused by one of their drivers. 90 percent of the drivers they send are random people who either drives rash, are rude, don’t know how a basic car’s boot opens.

What made the situation worse was the company’s response. Instead of taking accountability, they stated that they are only a “technology platform” and that the drivers are independent contractors, meaning customers are expected to deal with damages directly with the driver.

For a service built around trust and safety, especially for people traveling alone or women using chauffeur services, this response was deeply concerning.

Driver quality and consistency have been very poor in my experience. I would strongly recommend people to think carefully before handing over their car to this platform.
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Response from developer

We sincerely apologize for your experience and understand your concerns regarding driver quality and vehicle safety. We take such feedback seriously. Please share your booking details and concerns at support@tatd.in so our team can review the matter thoroughly and assist you.

Great Service

Have been using the app for last 1.5 years, twice a week for travel to office when I don’t feel like driving bit have to take my car. The drivers are very pleasant and courteous and drive well and always reach before selected time

Response from developer

Hello, Thank you for trusting tat d for the past 1.5 years. Your continued support means a lot to us. We’re glad our drivers make your office commute easier and more comfortable. We look forward to serving you again soon. Book now, call 9999160322 or visit www.tatd.in

On time arrival and safe driving habits

The Tat d driver are extremely courteous and well mannered. They always arrive before the targeted time and always follow safe driving habits. I endorse this company.

Response from developer

Hello, Thank you for your endorsement and kind feedback. We’re delighted to know you value our punctuality and safe driving standards. We look forward to continuing to serve you. Get a trained professional driver at your location in just 30 minutes for flexible travel needs. Call 9999160322 or book at www.tatd.in

A Real Lifesaver in Delhi

Been using TatD recently and I’m genuinely impressed. Drivers usually arrive within 25–30 minutes, are well-trained, polite, and professional. In a city like Delhi with constant traffic, having a reliable driver makes a huge difference, especially when there’s work to handle or family needs. Really appreciate that a service like this exists. Highly recommended.
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Response from developer

Hello, Thank you for your thoughtful feedback! We’re glad tat d helps make travel in Delhi easier and more convenient for you and your family. Your recommendation means a lot to us. We look forward to serving you again soon. Hire a driver within 30 minutes at your doorstep. Call 9999160322 or visit www.tatd.in

Very nice services

I am using Tatd services for 2-3 years now and so far I have found almost all the driver very good and their behaviour and punctuality is also appreciable.

Response from developer

Hello Raj, Thank you very much for taking the time to provide your feedback and giving us a 5-star rating! We greatly appreciate it and look forward to serving you again soon. Hire a professional driver at your doorstep within 30 minutes on an hourly, outstation, or monthly basis. Call us at 9999160322 or visit www.tatd.in.

My ride today with Rohit

The driver did not know anything in Mumbai. We just needed to go to Marine Lines. He said he did not know where it was. Then we gave him the link he took us to sea link instead of Nariman Point on coastal road. We reached one hour late and wasted petrol and sea link charges. Ideally there should be a refund
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Response from developer

Hi Sm Dh, We sincerely apologize for the inconvenience you faced during your trip. This is not the experience we aim to provide, and your feedback helps us improve our service. We appreciate you bringing this to our attention and will work to ensure smoother experiences in the future.

Ruby

What is service amazing

Response from developer

Hi Rubina, Thank you for your kind words! We’re happy to know you had a great experience with our service. Your support motivates us to keep improving. We look forward to serving you again soon. Hire a professional driver at your doorstep within 30 minutes on an hourly, outstation, or monthly basis. Call us at 9999160322 or visit www.tatd.in.

Excellent experience

Booked 2nd time and experience was excellent, just the UI look less modern if possible improve that, overall experience was great

Response from developer

Hi Behlharsh, Thank you for the stellar review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our utmost priority,We look forward to serving you again soon! Hire driver in 30 minutes at your doorstep on hourly, outstation, monthly basis. Experienced driver. Book Now or call us at 9999160322 www.tatd.in

Good experience

I don’t like driving long distances. This was my first time using this service, and I am very happy. My experience was very good, and now my long-distance travel problem is solved.

Response from developer

Hello Vivek, Thank you very much for taking the time to provide your feedback and giving us a 5-star rating! We greatly appreciate it and look forward to serving you again soon. Hire a professional driver at your doorstep within 30 minutes on an hourly, outstation, or monthly basis. Call us at 9999160322 or visit www.tatd.in.