App feature review
Response from developer
We’re sorry for the inconvenience and appreciate your feedback. Location access helps us improve driver allocation accuracy and nearby service availability. Please share your booking details at support@tatd.in so our team can check this further and assist you better. We have also shared your suggestion with our app development team for review.
Useless
Response from developer
Hi Druvi, We sincerely apologize for the inconvenience caused during your recent experience. This is not the level of service we aim to provide, and we understand how frustrating it must have been. Your feedback is valuable and will help us improve our processes to ensure a more reliable experience in the future. We appreciate you sharing your experience with us.
Useless app. Scam
Extremely bad service
What made the situation worse was the company’s response. Instead of taking accountability, they stated that they are only a “technology platform” and that the drivers are independent contractors, meaning customers are expected to deal with damages directly with the driver.
For a service built around trust and safety, especially for people traveling alone or women using chauffeur services, this response was deeply concerning.
Driver quality and consistency have been very poor in my experience. I would strongly recommend people to think carefully before handing over their car to this platform.
Response from developer
We sincerely apologize for your experience and understand your concerns regarding driver quality and vehicle safety. We take such feedback seriously. Please share your booking details and concerns at support@tatd.in so our team can review the matter thoroughly and assist you.
Great Service
Response from developer
Hello, Thank you for trusting tat d for the past 1.5 years. Your continued support means a lot to us. We’re glad our drivers make your office commute easier and more comfortable. We look forward to serving you again soon. Book now, call 9999160322 or visit www.tatd.in
On time arrival and safe driving habits
Response from developer
Hello, Thank you for your endorsement and kind feedback. We’re delighted to know you value our punctuality and safe driving standards. We look forward to continuing to serve you. Get a trained professional driver at your location in just 30 minutes for flexible travel needs. Call 9999160322 or book at www.tatd.in
A Real Lifesaver in Delhi
Response from developer
Hello, Thank you for your thoughtful feedback! We’re glad tat d helps make travel in Delhi easier and more convenient for you and your family. Your recommendation means a lot to us. We look forward to serving you again soon. Hire a driver within 30 minutes at your doorstep. Call 9999160322 or visit www.tatd.in
Very nice services
Response from developer
Hello Raj, Thank you very much for taking the time to provide your feedback and giving us a 5-star rating! We greatly appreciate it and look forward to serving you again soon. Hire a professional driver at your doorstep within 30 minutes on an hourly, outstation, or monthly basis. Call us at 9999160322 or visit www.tatd.in.
My ride today with Rohit
Response from developer
Hi Sm Dh, We sincerely apologize for the inconvenience you faced during your trip. This is not the experience we aim to provide, and your feedback helps us improve our service. We appreciate you bringing this to our attention and will work to ensure smoother experiences in the future.
Ruby
Response from developer
Hi Rubina, Thank you for your kind words! We’re happy to know you had a great experience with our service. Your support motivates us to keep improving. We look forward to serving you again soon. Hire a professional driver at your doorstep within 30 minutes on an hourly, outstation, or monthly basis. Call us at 9999160322 or visit www.tatd.in.
Excellent experience
Response from developer
Hi Behlharsh, Thank you for the stellar review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our utmost priority,We look forward to serving you again soon! Hire driver in 30 minutes at your doorstep on hourly, outstation, monthly basis. Experienced driver. Book Now or call us at 9999160322 www.tatd.in
Good experience
Response from developer
Hello Vivek, Thank you very much for taking the time to provide your feedback and giving us a 5-star rating! We greatly appreciate it and look forward to serving you again soon. Hire a professional driver at your doorstep within 30 minutes on an hourly, outstation, or monthly basis. Call us at 9999160322 or visit www.tatd.in.
Absolutely Horrifying Experience – TATD Is Dangerous and Irresponsible
The moment this happened, he panicked, sped away in my car trying to escape the police, and in the process badly damaged the car. It was reckless, dangerous, and put my safety at serious risk.
When I contacted TATD, instead of taking responsibility for sending a driver who was not sober, they argued endlessly. Only after a long argument did they send a replacement driver. Beyond that, they refused to help with the damages, completely distancing themselves and telling me to sort it out on my own.
TATD showed zero responsibility, zero professionalism, and zero concern for customer safety. A service that cannot ensure sober drivers and refuses to stand by the customer after such a serious incident is not just unreliable—it’s unsafe.
I will never use TATD again, and I strongly warn others to stay far away from this app if they value their safety and peace of mind.
Response from developer
Hello Anuj, We sincerely apologize for the distressing experience you faced. This is not the standard of service we aim to provide, and we deeply regret the inconvenience and concern caused. Your feedback is important and will help us take steps to improve safety and reliability.
Very poor pool of drivers
Response from developer
Hello Manubhav, we're sorry you feel so and we'd love to address the specifics of your query, given a chance. We'd highly appreciate it if you could provide us your contact details by emailing us at support@tatd.in so we can connect with you to help further. We'd like to give you a truly tat d experience. Team tat d.
Horrible experience with Tat D and their customer support executives.
Just wanted to share my horrible experience with Tat D company-
I had dropped them an enquiry about their monthly driver subscription. They said that they will be sending a person for one day trial and then if we don't like the person. That they will send someone else.
The driver profile which we shortlisted came and did the trial duty. However, we are expected with a completely different reality once the day got over and the driver mentioned that the trial is only for 2 hours and rest of the day is chargable. *Mind you that no where in their previous communication on mail have they mentioned this terms of 2 hours trial and rest is chargable before sending the driver yesterday*
Now, when I went to confront this to the company. Their customer executive talked very rudely to me and unprofessional and tried to belittle me on call. They were charging me ₹1198 for a driver who drove hardly 10km the whole day.
I request you to seriously reconsider and not go ahead with this company who have such scamster like practices to dupe customers with almost negligible customer support.
