This mobile banking app facilitates secure and fast inward remittances for Bhutanese citizens living abroad. It allows users to receive money directly into their bank accounts, simplifying international money transfers with features like real-time exchange rates and beneficiary management.
What We Love
- 🚀 Fast money exchange
- 👍 User-friendly interface (after setup)
- 💰 Competitive exchange rates
Room to Improve
- 🐌 Extremely slow transaction processing
- 😞 Poor customer support responsiveness
- ⏳ Long KYC activation times
- ❌ Frequent delays and no updates
- 🚫 Inability to change address/phone
- ❓ Lack of clear communication
- ⚠️ Unprofessional and rude staff
- ❌ Inefficient manual document submission
- 📉 Unreliable platform
- 🚫 Issues with account setup/verification
- ❌ Transactions stuck in pending state
- ❌ Money deducted but not reached recipient
- ❌ Transactions cancelled without refund
- ❌ Non-existent contact numbers
- ❌ App doesn't work when rates are high
- ❌ Issues with email/phone validation
- ❌ Difficulty deleting incomplete accounts
- ❌ Date of Birth selection issues
