TCL Home User Reviews

TCL Home
TCL Home
Shenzhen TCL New Technology Co.,LTD.

Customer Experience

Positive experience10.4% of reviews
Neutral5.5% of reviews
Negative experience84.2% of reviews

~ Based on 587 written reviews from the US App Store.

What users say

Is TCL Home Safe?

TCL Home does not appear safe based on available data. AppsHunter Safety Score for TCL Home is 39/100.

This assessment is based on 680 user ratings, with an App Store average of 1.9/5.

Safety Analysis

20.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
75.7% of ratings point to a risky experience

~ Based on 680 App Store ratings for TCL Home.

Is TCL Home Legit?

TCL Home appears to be a legitimate app. AppsHunter Legitimacy Score for TCL Home is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Appli don t work

Impossible de créer un contact

AI sonic mode does not work

Blocked from using AI sonic mode because I get a popup that bluetooth is not ON, even though it is ON and I am connected to the device. Device Soundbar S5XH

Why?

You removed my tv that I had there since I bought it. Now the app it pointless…..

App

Used to work and now it don’t even load. Updated and all

App doesn’t work

App won’t load on my iPhone 13 Pro Max. Tried deleting the app and reinstalling several times with the same result. When I open the app it doesn’t show anything but partial icons that are faded out and nonselectable or nonexistent. Hard to explain but with that said, it just won’t load so I can’t even connect it to the phone to set up an account.
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Wild app

This app is a half baked joke. Sentences make zero sense because they’re poorly translated. There’s nothing wrong with writing an app and translating it for other countries, but this is ridiculous. If I turned this app in as an assignment in college, I would get a D at best.

Doesn’t work on my I-Pad

Just looks for blue tooth devices then does not stop looking. Seems stuck in a loop.

Doesn’t work at all

I was logged out by the app. I was supposed to receive an email with a code to verify its me. Tried 2 times no mail with code. Code ? Why , that is not a bank. Just waste of time.

auto refresh in back ground and stop auto changing options ac

make it so if i keep the app opened in background it auto refreshes so when i open it i dont have to wait for it to refresh each time and stop auto changing options i have tcl voxin ac and it keeps automatically changing option for me i want the same options to stay even if i turn off the ac and back on just leave the options as they were i even turned off the smart learning option but i still have this bug just keep the option how i set them now i have to set them again each time its very annoying fix this asap
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Could not connect to app

If I would’ve known the AC doesn’t connect with the app on my phone, I would of never have bought this unit or brand. What a waste of money, and time
Very disappointed.

HomeKit ?!

Application relativement efficace, dommage que l’application ne soit pas compatible HomeKit

TCL window unit

The unit will not connect to the app, which was the whole reason I bought the thing.

Grey screen

I had tried to connect my split unit, and no luck the only thing I get is a white screen .

Tel app not working

The app is no longer working

Response from developer

We apologize for the inconvenience! Regarding the issue you mentioned, you can try uninstalling and reinstalling the app. If the problem persists, please contact us at tclhomefeedback@tcl.com, providing specific details of your usage scenario. We will then assist you with further troubleshooting to ensure a smooth experience!

Doesn’t connect

Doesn’t connect, already followed all instructions many times the unit won’t connect to app or can’t be found. Pretty much useless app

All sound modes are bugged

With my new s65k every mode but standard mixes the two surrounds to make the same sounds. Also standard is so much quieter than anything else. Makes me think it’s broken.

Garbage

This app is worthless.

Why so difficult

The functionality of adding slideshow pictures in 2026 has to be easier than what this app is attempting. Only a handful at a time, after clicking add, scanning a QR code, fixing picture sizes on 50% of the ones you pick or they show up upside down, and praying it doesn’t boot you out or error on you. If I made this app I would need years of reflection staring mindlessly out a window wondering where it went wrong.
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Doesn’t work

Open app nothing happens

Response from developer

We sincerely apologize for the inconvenience caused! We highly value your feedback, as this indeed affects the core experience. Please provide relevant information via the "Feedback" feature on the "My" page in the app, so we can quickly identify the issue and offer you a satisfactory solution. Thank you for your understanding and feedback!

Fix

This update need fix