TeamFeePay User Reviews

Customer Experience

Positive experience8.7% of reviews
Neutral4.3% of reviews
Negative experience87.0% of reviews

~ Based on 23 written reviews from the US App Store.

Is TeamFeePay Safe?

Not enough ratings yet to assess TeamFeePay.

Is TeamFeePay Legit?

TeamFeePay appears legitimate, with a few gaps. AppsHunter Legitimacy Score for TeamFeePay is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Calendar integrations.

Should give the option to write directly to other calendars on your device. Similar to how other sport apps such as ‘Spond’ do. Having more than 1 kid doing multiple sports can be a pain having to open to multiple apps to see their schedule. Allowing kick off times and locations to be automatically written in to your main calendar would be useful without compromising on users interactions with the app.
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Great Changes!!

This new version has changed the way I chat and communicate to my parents of my team! The new version has been a real success! Well done TFP

Ok but not useful

It’s fine for single use - so one child per club but once you expand beyond that it’s not very slick. The wrong lens is used by developers - it’s not the club perspective parents need, it’s how we use it in conjunction with the rest of our lives. So allow a function to sync with calendars so we can see all training and all matches at the same time. You’re already asking to view my photos so can’t be hard to add this
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Really poor

New update has managed to remove admin view. The general support with TFP is atrocious, with very late and inaccurate replies to any issue.

If you are looking for a system to manage your club, don’t sign up for this.

Change to the schedule

I dislike the changes made to the schedule, I could see the number of confirmed and declined invites made in the schedule overview. I need to click into the match and count them up myself. It gives the impression everybody has accepted the invite on the overview. Poor update for the part of the app

Painful

How these apps manage to get as much club access as they do is beyond me.

Clubs neeeeeed expert guidance before they make decisions to buy these solutions. Next level frustration from coaches and parents (worse still…try being both)

Use something else

Glitchy, better options out there that work better and integrate with calendars

Despite being linked to a club app does not work

Absolute rubbish

Bad experience

Not sure how my child’s club came to select this app. It’s bad, it’s really bad.

It’s a noisy app! They notify on everything! TFP would argue that you can control notifications in app but they’re a blunt set of controls. These are not respected as I don’t have email notifications switched on but I still get emailed about event RSVP changes.

Also, badge count does not update. All notifications read but my app says 43 notifications (we’ve been using it for about 5 days).

Accessibility is non existent and I’m amazed that Apple even accepted it. The font size is minuscule and there’s no way to increase it. It is incredibly hard to read and I have average eyesight.

Unfortunately we have no choice but to use it but I’m hating every moment of it.
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Awful

Worst app I have ever used. No compatibility with safari, app lack basic login tech, near impossible to get into. awful.

Terrible !

Worst registration/payment app I have ever used. Not sure how it’s possible to get a simple task like this so badly wrong.

Avoid!!

What a shocking app, took me well over a week to figure out how it works, sent a fair few messages for support with no replies! Had parents constantly on to me asking what they do which I was no help as I couldn’t use it myself please avoid and look into other apps as this app is awful and also lacks in privacy for your team, players and parents!!
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Shocking

Having been involved in grassroots football for many years I’ve come across some poor apps. This tops the list

Poor execution

Old school design, non-native implementation which gives a really poor interaction experience.

1 star on accessibility: really tiny text throughout and small hit areas, and doesn’t respect iOS text size settings. The app is really not designed for mobile. It’s not enough to just be able to fit everything on screen. Needs optimized for mobile interaction and use on-the-go.

Constantly have to log in to read new messages. To make it even worse, no faceID support either so needs login details every time.

Unresponsive bottom tab bar at times makes it impossible to navigate. Requires force quitting the app and restarting, which sometimes requires log in again.

Suggestion: consider renaming the app as it’s meant to be used for all team activities and comms, not just payments. Non-payment capabilities seem to be an afterthought.
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Broken navigation

Admin view seems broken on the iPhone. Poor first impressions, the screens are fixed height and you can’t scroll to view the content.

Team fee pay bad don’t use

Not as good as Spond very bad been told to use this app all what we have had is issues after issues

Bad job with the app

2026 - that’s the year we are in. AI is everywhere and yet in this app when it doesn’t accept the password it just keep saying that the password is in data breach and can’t be used. It only tells you that you need 8 letters password but what it wants is capital letter, numbers and special characters. Seriously? Was it made by idiots?? I’m super upset for wasting my time because they can’t do their job properly.
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Pointless

Signing up is next to impossible if you don’t have an FA number. As a parent this is something that none of them have. Had to go down a different route and when I finally made it to the app you can’t add any team members so you have to hope you can access the account on the website - which takes patience to the highest degree because it likes to say the email address or password is incorrect. If I wasn’t forced to use the app I certainly wouldn’t have wasted my time
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Response from developer

Hi Suzielou87, thank you for the feedback. We're sorry to hear you had a frustrating experience. The FA number requirement is something set by your club, so it's worth checking in with them directly if that's still causing issues. For anything else, please don't hesitate to reach out to us at tickets@teamfeepay.com and we'll be happy to help get things sorted.

Good feel until ……….

Had a nightmare with this app - the payment side is terrible. Constantly doesn’t show any information - not user friendly at all.

Sketchy auto payments

The app looks pretty user friendly but automated payments doesn’t mean take what you like when you like. Give people advanced notice to say yes or no. My card details now removed. Trust is important for an app that relies on collecting payments.

Response from developer

We've been unable to find a user called "Cuckoo hawk" in our database, but the system is one that takes payments from you on behalf of the club that you have registered with. Advance notices are sent both 14 days and 2 days before any payment is taken, both in app and via email. The payment schedule is whatever you have agreed with your club for payments for your membership. You have the option to leave the club that you're paying for membership of at any time, this can be done through the application. Our app does not rely on collecting payments, it provides a means for the sports clubs that you have a membership of, to collect payment from you for the membership.