Freezes
App starts to run and then stops after accepting the login
Not a good app
I have been using this app for a year. Reliability has gone down with each successive month. I like the idea of the app with its insulin calculator and time stamp management. But it doesn’t work at a high enough rate to justify continuing using this app. Today, the time changed and the app will not load. That is the last straw for me. I will be looking at other apps to determine if they have suitable reliability.
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Not working!
Not only does it not keep records of my sugars that are transferred from my meter, but note it hasn’t been keeping track of the food I’m logging!
Rude Support Team
The app runs slow, sometimes taking half an hour to load the actual screen before you can use the calculator to calculate insulin. The 2nd tier support team is disgustingly rude. All they say is “So what are you complaining about with our app?” It’s not complaining if someone is genuinely just trying to get the app to work or the button to work. If I wasn’t required by my doctor to use this app, I never would. Would NOT recommend!
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Works Intermittently
I like being able to record all my sugar levels, insulin dosages and food intake. However it’s near impossible to refill test strips and when I do I barely get a month’s worth because I test 4x daily. Also my tempo button just stopped working and I’ve only had it 4 1/2 months where it’s supposed to last at least 8 months (I try not to unnecessarily press it.) I love how super convenient and affordable the strips and pen needles are but please supply more!!
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