Speechless
Had several issues with Tesco and complained. Was advised someone would get in touch. No one ever did. Telephones again, same story again. Twelve months later telephoned and repeated myself again. Was advised they would look into this and someone would call me. They never ever did. I would only ever use Tesco mobile, banking, etc if I really had to. Never experienced anything like this in all my life!
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App Stopping Card Use
Terrible. I blocked the card to prevent usage but to unblock it the app takes you to tescos website which just says an error has occurred. If I try to log in using the browser it says they will send a code which never arrives. Just takes you round in circles meaning the card cannot be used because the app/website does not work. Everything should be inside the app itself.
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Unable to open app
I’ve been trying to open this app from the App Store but it say I have no accounts with Tesco so unable too open? I have a Tesco c.card which I’m unable to access through app and having to use safari to log into from. I have already mentioned this nearly two months ago. Still same issue
Unable to log in
Unable to log into the app as the text message to send a confirmation code does not work I cannot log into my bank account or motor insurance I have reported but they are not interested
Club card app needed
App is useless for searching rewards with club card now. Sure it used to be better, no search functionality on rewards.
Still useless
Still cannot login and repeatedly locked out. I give up, useless call centre and support. Time to change companies!
Notifications no longer work
Since our cards were replaced due to fraud we no longer receive any notifications for new transactions and authentication requests. This is a key feature of mobile apps and is how we found the fraud. Will be finding another card issuer.
App stops working
I am unable to now use the Tesco App to access my account as it will not work without phone being at IOS 16 or higher. My older phone will not update to this version. Do I now have to go out and get a new phone just to get app to work? Developers need to realise that not everyone has (or wants!) the latest phone model and they should make contingencies in their updates for older models to allow older units to still function.
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Useless
The app won’t open.
Version 4.0.0
Since the latest update the notifications element is working only for some and not all transactions.
I’ve reset everything including the value to be notified over but to no avail.
Needs sorting
I’ve reset everything including the value to be notified over but to no avail.
Needs sorting
Buffering
I cannot make an extra loan repayment. The debit card page buffers and won’t let you enter card details
iOS 16,0 or later
How can I use my digital banking if my I phone I OS is less than 16.0 or later
Rajiv
Excellent app and banking good credit card
App access
Every time you close the app you have login with your username the app doesn’t recognise saved username e.g biometrics info so gaining access is restricted in addition to next stop process is to send an email in forgotten details, which takes 2 or 3 days to receive
Updates are getting tedious
Everytime I want to log in it’s update now give me a choice. I don’t want to be forced to update every bloody time
Bill H
Obviously the developers have not thought about customers with older phones that cannot download the new app
Tesco? Very little help.
I have been excluded from the Tesco app as they have restricted its use to people with certain phones. Mine doesn’t work. I’m shopping around for a more helpful company.
My iPhone does not support latest version
The Update does not allow for any redundancy or allow continuing functionality of App or any mitigation and has not thought through how it would affect existing installations on phones where OS is earlier and make provision for such situations !!!
Dissatisfied and disappointed
New App won’t load onto my IPhone 7 as it (App) needs OiS 16. And yes I know I can still go online etc.. but you’ve fixed something that wasn’t broken. I don’t want to change my phone…
App is poor
The app is very poor compared to other banking ones unable to link accounts to one app. Customer service poor.
