The Halal Guys User Reviews
Customer Experience
~ Based on 127 written reviews from the US App Store.
What users say
Summarized from real user reviews of The Halal Guys. Based on 5.1K reviews and a 4.8/5 average, it highlights the 6 positives and 4 negatives reviewers mention most about this Food & Drink app.
Positive things
- 👍Great customer service
- 🍔Delicious food
- 💰Good value
- 🤝Friendly and welcoming staff
- 🏆Consistent quality
- 🚀Fast service
Negative things
- 🐛App issues (crashes, login problems, scanning issues)
- 🛒Ordering problems (missing items, wrong orders)
- 🔒Security concerns with app
- 🔧Lack of app features (unable to customize orders, no mobile wallet integration)
Is The Halal Guys Safe?
The Halal Guys appears safe based on user ratings. AppsHunter Safety Score for The Halal Guys is 96/100.
This assessment is based on 5,057 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 4,906 App Store ratings for The Halal Guys.
Is The Halal Guys Legit?
The Halal Guys appears to be a legitimate app. AppsHunter Legitimacy Score for The Halal Guys is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Wow. So impressed with the quality and the friendly service. Will be back!
Constantly spamming me about the same promo. Cool free fries. But don’t blow up my notifications for the same promotion every 3 minutes.
This food is delicious! My second day in a row coming! My new spot! 💪💯
Order from here if you’re looking to consistently not get what you actually ordered
The chicken is undercooked, rice has no taste and foul smell is coming from chicken despite having spices, I had a terrible stomach pain after eating
I opened acct for promotion and didn't work at store. promotion was advertised at store in Rockville.
That's it. That's the review. The reward system doesn't work in the app. It doesn't give you points for orders made in the app
Forces me to update the app and lost all my points. Halal Guys robbed me
My food was excellent. So fresh so good. Every time. I am never disappointed.
I would here more often if u guys were to have to good humus NOT the oily one 😆
Great service from the lady Alaa E
I used to go to the cart in the city 10 years ago and got addicted to it. This is not about the nostalgia to a food that lost its taste, I’m okay with the compromise on quality. But come on, your app is so bad. Laggy, glitchy and looks like it was made in 2011. Also, while you order, they charge for extra stuff, so you assume the base will come with it but it doesn’t print it in the receipt at the store. The interface you order from is not what they see in the print out. Sad !
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Very good service
Food is always great! Brings me back to NYC! Same great taste, can’t go wrong…
Best food, best customers service, clean
I love this restaurant but for some reason it has been difficult to get the staff to get the orders correct lately.
New Cary NC location doesn’t give a barcode to scan. No barcode = no rewards = no point to this app
I don’t really understand all the reviews on here criticizing various aspects of this app. I can’t even get it to start. Just a colorful loading screen with a spinning wheel that never gets tired of spinning. So I downloaded the app again — same problem. Why not wait until the app will actually start up before loading a new version to the App Store? Wanted to order from this restaurant tonight but looks like I’ll have to find something else. If you do decide to get your app working, it might be worth checking out the other reviews too. There seems to be a lot of major issues being reported, yet all the developer updates just say “minor bug fixes.” If you aren’t interested in making the app useable, why bother having one?
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I’m loving getting through the menu
I’ve ordered multiple family meals and single meals through the app for pick up and noticed I don’t gain any points for that. But in store orders and payments I do when I scan the app. It’s not right.
