Awful website
The functionality on this website sucks! It puts in untrue unrelated and unpublished information no videos and no help. Worst ever sorry I got it
wedding website is broken.
There is so much wrong going on with the wedding website portion. Says set up RSVPS when it’s already set up , erased my photos when i try to edit a post, won’t let me view my guest count at all the screen just flickers endlessly. I’m worried my guest count will get messed up somehow and get erased and i’ll lose all the progress.
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You get what you (don’t) pay for
The entire experience was ten times more difficult than necessary. From creating the website, adding guest list, ordering invitations and collecting rsvps. Brutal experience! I’m having to individually text people if they’re coming because they are telling me they submitted their response but I can’t see them on my end. And they say you can upload excel lists but what they mean is individually copy and paste each line manually from a spreadsheet. I would never recommend this app or site EVER!
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App not reliable
App pages do not work correctly.
Poo poo doo doo
Were you hoping for a app That’s constantly glitching and won’t let you update anything? Well that’s what you get here. But you’ve already set up your account and put hours and hours into it so you’re gonna have keep it..
TO LEGIT TO QUIT
The KNOT IS GONNA FOREVER STAY HOT EASY PLAY FOR A GREAT WEDDING DAY❗️🤙🏿
Horrific
Does not work. You can’t customize the message you want to send all guests, and when I try to save things, it deletes
Easy wedding planning
This app keeps everything together. Very easy to use. Wonderful for rsvp 💕 highly recommend
Lack of communication especially when timing is a factor
I would not recommend this wedding planning website based on my experience. Planning a wedding extremely time, sensitive, and communication with vendors is critical. Unfortunately, when something goes wrong with your account to support and follow up for incredibly disappointing. Our account was suddenly locked without a clear explanation, leaving us, unable to communicate with our vendor or continue planning. Instead of receiving prompt assistance we were simply told that tech services will look into it, but no one could tell us when the issue actually be resolved . There is no sense of urgency, no update and no proactive communication. as a couple trying to plan a wedding on a strict timeline, this has been incredibly stressful. We shouldn’t have to chase down customer support, repeatedly asked for updates, or do all the work ourselves just to get the basic assistance.
A company that serves engaged couples should understand how important timing communication are. At the very least they provide timely. Follow up with Email to keep customers informed throughout the process. I have reached out to customer service on my own account and have only told that tech services will fix it and that’s it.
A company that serves engaged couples should understand how important timing communication are. At the very least they provide timely. Follow up with Email to keep customers informed throughout the process. I have reached out to customer service on my own account and have only told that tech services will fix it and that’s it.
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Do Not Recommend
The Knot was great during the initial planning stages, but I ended up having several issues with my RSVPs, Registry, and the app itself right before my wedding date. When I tried to get help, I got stuck in a loop with their chat bot. I wish I had gone with a different platform.
Needs an update?
When I’m looking at venues and press to go to the next page it continues reloads back to the top of the first page. Maybe it needs an update but the glitch is really unfortunate!
Nice app but..
Unfortunately does not work within Canada
Can’t send digital save the dates or invitations
Good website but you can’t send custom messages or digital invites to guests if you wanted to which I think is crazy
Wedding
Made planning so easy 💖
Smooth
I have loved using this app so far! It’s well organized and easy to access anything! Helps with planning
Can be better
The app took away the custom messages and emails feature which was the main reason I picked the app. Good for counting purposes but be aware when downloading guest lists, I downloaded mine and it took off 50 people who RSVP’d yes thank God I double checked everything before giving it to my venue. It also sometimes glitches and can take a while to load. Nice app to help keep track of things but would not recommend if you are trying to communicate with guests and having a large wedding like mine (170 people).
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Like it but needs improvement
App and website are both very glitchy. Even in desktop I ran into serval issues of glitching
Primped by Sara
I would like to take this time to tell you what an exceptional person Sara is. She was so very helpful and went above and beyond for me. I was trying to get my sister and my niece to have their hair and makeup done for my niece’s wedding on very short notice. Unfortunately Sara was booked but she did everything she could to find another person that could take care of my sister and my niece!! This was very much appreciated by me because I live in a different state. In a world where everything is so fast paced, and nobody wants to take the time to smell the roses much less take time to help anyone. I just can’t say enough about how grateful I am about Sara and if anybody needs a person for hair and makeup, please reach out to Sara. Thank you Sara!! Karen M. In Virginia
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App Crashes
You can barely do anything on the app because it crashes consistently. If you add something to the registry, it crashes. Just use the website. Don’t use the app
Gifting is ridiculous
You can’t actually track gifts on your way to your address. It led to my package going missing. Cherry on top is that customer service is useless.
