Fantastic
I’ve used this service since it was very young, so far they always been impeccable. Fantastic company. The ONLY addition I would make is the opportunity to upload new driving license documents for example without having to contact so you can book out of hours if you need to update some details.
Book!
We used the services twice already to book a Range Rover Sport and can only recommend. The client service is spotless, with extremely quick and helpful replies, the drop in and out are very convenient and the cars always looked brand new. Can only wish they would one day diversify into other British brands..!
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Best car rental experience
I have never reviewed anything ever but I feel compelled because The Out is so phenomenal. This is the best service I have ever come across. I have used The Out many times. Always a flawless experience.
Changed my delivery time multiple times
Requested me to change my delivery date next time to accommodate their own issues- which I confirmed (and changed my plans to do so) and they also confirmed. They then sent an email the day before changing the delivery back to the original schedule but didn’t get my confirmation. As such I had changed my plans and could no longer accommodate the new time without significant difficulty. Would have appreciated a call or for them to wait for confirmation from m to change it. They’ve offered me £25 of my next delivery as compensation but did not acknowledge that they were at any fault for not waiting for me to confirm it was ok and just assuming I. Oils change my pans back (again)
Have used them several times before with no problem.
Have used them several times before with no problem.
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Worst experience ever
Booked through airline Gold/Platinum and turns out there’s a convoluted sign-up process that took more 2hrs to run through. Having to wait outside in the cold and just told it will be another 2hrs. Nothing Luxury about this experience at all, just dodgy shortcuts. Management don’t carry phones apparently.
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Great App!! Love this service.
£414 fee each way to deliver / collect from Leeds!
I nearly fell over
Doesn’t give you a breakdown of fees before asking you to make an account
Why ask my postcode then tell me and not say where nearby I can collect it from…
Doesn’t give you a breakdown of fees before asking you to make an account
Why ask my postcode then tell me and not say where nearby I can collect it from…
Quick and easy to use!
Downloaded the app and ordered a car through the out, it was extremely quick and the app is easy to work through. The ID process again really easy and the car came delivered to me on the same day! 5 stars
Highly recommended
I was sceptical at first with all the scammers around, but the high level of service and efficiency of The Out is unrivalled. Simple and good prices. Customer service always on hand if any issues arise. Only downside was the cars electric battery came empty but I was compensated for the issue. Highly recommended.
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Best car hire
Hired a few cars from this company , the f type is something else . Reliable and trustworthy company. Hassle free ! Quick and easy to sign up , also if you have any issues or want to upgrade anything the have a 24hr chat service which is very handy. Love the 4x4 they have to offer had the Range Rover autobiography which was just luxury. What I like most about this company is the drop and pick up service which saves a lot of time and less hassle. Brilliant for any occasion . I even recommended to may friends and also got something out of it. ;) got credit which was awesome! Wish I was old enough to drive the Range Rover svr :( .. overall I’d say one of the best companies out there.
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Impressive
I’ve used The Out many times over the past few years and it is exceptional every time. The vehicles are great quality and always spotlessly clean, and delivery and collection at my front door is so easy and convenient. Highly recommended.
Awesome service
Very handy flawless.
Highly recommend no paper work or lengthy verifications.
Very good for business owners
Highly recommend no paper work or lengthy verifications.
Very good for business owners
Great Cars, excellent service
Perfect
Coming Home Transport
We rented a Range Rover Sport while on a trip back to the U.K. after the pandemic eased a little. The car was utterly immaculate. Brand new, 3000 miles on the clock and super high spec. The team are so helpful with extending the trip, changing pick up times etc. All super helpful and very quick to reply. On a cost basis it’s also not expensive when you consider the spec of car you get and the flexibility. Great thing with the P400e is we only used 1/2 tank of petrol in 9 days. The electric engine does 30 miles or so which is perfect for lots of short trips.
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Superb App and service
The OUT
Brilliantly easy to use
And back up communication excellent
Brilliantly easy to use
And back up communication excellent
Delivery Charge
Just looked at this out of curiousity - they want an extra £350 to deliver to North Northumberland & the Scottish Borders.
So basically if you want one in a part of the country you might actually need it or use it they’ll put their arm in you.
So basically if you want one in a part of the country you might actually need it or use it they’ll put their arm in you.
Range Rover Booking
App is nice, but I have been waiting for four days for my driving license check and I have no return till today. Rental is in 5 days and if I need to go to another company, I may not find the car I want .
Simply Outstanding
This is simply one of the best vehicle Hire Companies around, it’s the complete package. They deliver and pick up the vehicle, give you a brand new Range Rover, Unlimited Miles and a Steering Wheel Lock.
They also Accommodated a last minute extension of the Hire, I cannot say enough positives about this company!
They also Accommodated a last minute extension of the Hire, I cannot say enough positives about this company!
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Needs a value proposition reality check
I think whoever put this together needs to do a price sensitivity and competitive analysis on their products.
A weeks rental equals roughly the monthly lease of the same car with other flexible leasing/pay-per-mile type of solutions.
Good try, needs work.
A weeks rental equals roughly the monthly lease of the same car with other flexible leasing/pay-per-mile type of solutions.
Good try, needs work.
BEST CAR RENTAL APP IVE EVER SEEN
I don’t really write reviews. But this company definitely deserves my time to write them a review.
The guys at THE OUT have been absolutely amazing in sorting me and my wife a car for the weekend to go France. Unlimited mileage, free additional driver, I mean I can’t ask for more! Thank you !
The guys at THE OUT have been absolutely amazing in sorting me and my wife a car for the weekend to go France. Unlimited mileage, free additional driver, I mean I can’t ask for more! Thank you !
