Excellent service
Everything in general is excellent, thank you
MMRBESTDADJACG
unnecessary loop
When I’m scheduling a ride, the app asks me for a time, then asks me for starting place and destination then goes back to asking me for a time again and again a starting place and destination. I don’t know why this loop is happening. it’s the same behavior whether on my laptop my iPad or iPhone. I’ve been hoping someone would spot this and get it fixed but it hasn’t happened. I am tech savvy and used to work in IT. I’m not imagining this problem. Please sort it out.
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Ccambridgelife
Shock Absorption
Traveling on the MBTA The Ride reminds me of the children’s song “The people in the bus go up and down all through the town!” Poor shock absorption mechanics create major discomfort while buckled in the seats. Clients recovering from back/ spine injuries or fractures are subjected to major discomfort during the “bumpy” ride to the destination. Please replace or repair the inadequate shock absorbers. I do appreciate the opportunity the MBTA The Ride provides me with caring Drivers and much needed para transportation.
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CVcoach V🐝
It gets me there
Everything is working out and it’s cost effective. I’m grateful to have this service.
SSlamdunkeroosky
Saturday ride from Quincy you should let me get with the woman going to JP on South Street instead
Having me wait in pouring rain because my ride was over an hour late to get me
TTremont1170
