The RIDE - MBTA

The RIDE - MBTA

The MBTA’s paratransit service

326 ratings
8 reviews
Free

Details

  • Released
  • Updated
  • September 10, 2025
  • March 16, 2026

Features

The RIDE - MBTA screenshot #1 for iPhone
The RIDE - MBTA screenshot #2 for iPhone
The RIDE - MBTA screenshot #3 for iPhone
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About

Book paratransit trips, manage your account, and track your vehicle in real-time. This app simplifies travel for users of the MBTA's paratransit service.

Book trips
Add funds to account
Track vehicle in real-time
Manage profile information
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What's New in The RIDE

4.4.0

March 16, 2026

This release brings various new features, improvements and bug fixes

User reviews

Huge thank you!

This is my first week on 6 for radiation and every drive has been kind and helpful guiding me to and from my destination. Awesome service to have when you have limited mobility I can’t thank you enough!

Glitchy

The vehicle tracking doesn’t work on my apple iPad since the latest update was installed

Never Again!

If you have a problem with your reservation, forget about any”Customer Service”; you will only be dumped to a phone menu that loops on itself and never takes you to a person. I will never use this app again; the final straw was when it scheduled my return home from a store for the next day and they refused to make a change. Thank God for good neighbors who came to my rescue!
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Ride app

The ride app is the best app ever made for the app that lets you confirm your ride and then you can just cancel it whatever you want to do it and it was amazing 😻 I love it so much and I will definitely use it for the future for sure.

Glitchy

What new features does the update provide.?

Developer apps

FAQ

What does The RIDE app do?

The RIDE app allows users to book paratransit trips, add funds to their account, track their vehicle when it's en route, and manage their personal profile information. It's designed to streamline the process of using the MBTA's paratransit service.

How do I book a trip using the app?

You can book trips directly through the app by accessing the trip booking feature. The app provides an interface to schedule your desired travel.

Can I track my vehicle's location?

Yes, the app offers real-time vehicle tracking. You can see when your vehicle is on its way to you, providing greater convenience and predictability for your travel.

Is there a cost to use The RIDE app?

The RIDE app itself is free to download and use. Any costs associated with using the MBTA's paratransit service, such as trip fares, would be handled separately and can be managed within the app by adding funds to your account.