Easy to use
Easy to use and self explanatory. Especially if your like me and technology isn’t your forte.
App missing basic features
App missing basic futures. It needs to be added the option to load photos about the condition of the vehicle prior the start of the trip and also at the end of the trip to have a fair assessment of the vehicle’s condition. I use the car club on a regular basis, both corporate and personal, and features like this will considerably increase the quality of the service.
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ZERO App does not even work total waste of time
Mediocre app bugs lags and cannor even sign u up total waste of time i will be reporting to the ico as rheu still stole my data DISGRACEFUL
Terrible App & Poor Customer Service
This application demonstrates significant shortcomings in both functionality and customer service. I encountered unprofessional behavior from several members of the Damage Recovery Team, which exacerbated an already frustrating situation.
After booking a vehicle, I discovered that it had pre-existing damages, which were not disclosed prior to rental. I had expected Enterprise to employ a thorough inspection process to ensure that all vehicles are roadworthy before being made available for rental. Unfortunately, this was not the case. Consequently, the company has unfairly placed the financial responsibility for these pre-existing damages on me, despite my lack of involvement in causing them.
I urge others to reconsider using this app, as there are far superior alternatives available. Furthermore, I plan to share my negative experience on social media to raise awareness about these issues.
After booking a vehicle, I discovered that it had pre-existing damages, which were not disclosed prior to rental. I had expected Enterprise to employ a thorough inspection process to ensure that all vehicles are roadworthy before being made available for rental. Unfortunately, this was not the case. Consequently, the company has unfairly placed the financial responsibility for these pre-existing damages on me, despite my lack of involvement in causing them.
I urge others to reconsider using this app, as there are far superior alternatives available. Furthermore, I plan to share my negative experience on social media to raise awareness about these issues.
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Needs app renovation
Needs a new interface and they need to put down your mileage costs rather than just taking money straight away without breakdown available to see
