The Vets User Reviews

Customer Experience

Positive experience89.3% of reviews
Neutral3.6% of reviews
Negative experience7.1% of reviews

~ Based on 28 written reviews from the US App Store.

Is The Vets Safe?

The Vets: Mobile Pet Care appears mostly safe based on user ratings. AppsHunter Safety Score for The Vets is 80/100.

This assessment is based on 36 user ratings, with an App Store average of 4.3/5.

Safety Analysis

77.8% of ratings point to a safe experience
5.6% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 36 App Store ratings for The Vets.

Is The Vets Legit?

The Vets: Mobile Pet Care is no longer available in the App Store. AppsHunter Legitimacy Score for The Vets is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

BEWARE

This company is disingenuous and manipulative. Lied to me about what I was agreeing to, customer service says they’ll have a supervisor reach out, never happens, emails get ignored. This is not a reflection of the actual vet and vet tech that comes to help your animal - this is strictly in regard to the structure of this company and “customer care”. Will never recommend this to any pet parents! Please exhaust all other options before getting involved with this garbage company.
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Holding my rating

I love my vets from Better Vet, the company that merged with The Vets. I’m not sure about the company. I got texts with links asking for information on my cats (even though they should have had the material from Better Vets.). The links didn’t work and I tried to notify them, but got numerous emails, texts, and phone calls—I think wanting information. But when I called the number back, numerous times, after getting through their complicated phone tree, a recorded voice said that no one was available and to leave a message. The visit with the vets themselves, who I knew from Better Vets, was a 5.
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Relieved

Our Dog has been suffering from a skin condition for ten plus years that our previous Vet and others couldn’t find the solution. After TheVets Team came in, assessed the problem, and prescribed the right plan to alleviate my Dogs itching, constant scratching, licking and biting. Its been 24 hours later and my Dog hasn’t done any of the above. She’s been sleeping soundly and is finally getting the uninterrupted SLEEP she so desperately needed. She’s been sleeping since she received treatment. Its been 24 hours and my poor dog is dreaming, twitching like she’s running! We couldn’t be more happier than we our now, because she has FINALLY found RELIEF. Thank You so very much to TheVets Team for helping our 17 year old Baby!
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Scam

Please do not take time off work/ school etc expecting these people to show up for a scheduled appt (canceled night before, was told it was resolved, then contacted at 730a saying the system glitched, canceled again, and someone already took me spot… lololol, can you imagine admitting all that for someone scheduled in advance instead of canceling whomever scheduled last minute?🤣)

It’s a brilliant idea, and the first person to do it successfully (where it actually works) will be 🙌
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An Essential Tool for Every Pet Owner!",An Essential Tool for Every Pet Owner!

"The mobile vet home visit service provided by The Vets is truly exceptional! It offers unparalleled ease of use and connects you with top-tier veterinarians. What's more, the medical records section of this app is a game-changer. I can now effortlessly refill my pet's prescriptions without the hassle of trying to schedule a vet visit or make phone calls. For someone like me with a busy schedule during typical business hours, this app has made caring for my senior dog significantly more convenient. I can schedule appointments that fit my timetable, all while ensuring she receives the highest level of care. Thank you, The Vets, for this invaluable resource!
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Exceptional Experience!",Exceptional Experience!

"I recently arranged a mobile vet home visit and couldn't be more delighted. During a late-night episode of concern about my dog, Lona, I hesitated whether to rush her to the emergency room. Lona means the world to me, and I want nothing but the best for her. However, I remembered the option to consult a vet from the comfort of my home, and it was a game-changer. The Vets expertise provided me with the peace of mind I needed to sleep without stress. The Vets service is a fantastic way to ensure your pet's well-being without the overwhelming costs of vet visits. I highly recommend it!
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it's the best decision we've made for Lara's well-being!

"The convenience of having a vet come to our home has been a game-changer for us. Our cat, Lara, used to get extremely stressed during car rides to the vet, but now those days are over. The professionalism and expertise of the vet are evident, making Lara feel at ease during the entire examination. What's more, the app for managing Lara's health is intuitive and simplifies our lives. I can't recommend this service enough to fellow pet parents
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Undoubtedly Improved!",Undoubtedly Improved!

"The convenience is unbeatable, with the veterinarian making house calls, no more waiting times. I can't emphasize enough how much more comfortable my pets are with this approach. The home visits provided by The Vets are truly outstanding, and the team's kindness is a bonus. They've won us over as our lifelong veterinarians!
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The best way to get your pet the care they need!

I've been using the mobile vet home visit app for a few years now, and I absolutely love it! It's so convenient to be able to schedule an appointment for my dog, Buddy, to be seen in the comfort of our own home. The vets are always very professional and caring, and they take the time to explain everything to me. Buddy is much more relaxed at home, so it's a much better experience for both of us. I highly recommend this service to any pet owner!
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A lifesaver for stressed pets and owners",

My cat, is incredibly anxious about going to the vet. She gets so worked up that she often vomits and has diarrhea in the car. I was hesitant to schedule a vet appointment for her, but I knew she needed to be seen. I decided to try the mobile vet home visit app, and I'm so glad I did! My cat was much more relaxed at home, and the vet was able to examine her and give her the vaccinations she needed without any stress. I would definitely recommend this service to any pet owner with an anxious pet!
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Five stars for convenience and peace of mind!

I recently used the mobile vet home visit app for the first time, and I was so impressed! I was able to book an appointment quickly and easily, and the vet arrived at my house on time. They were very professional and caring, and they took the time to answer all of my questions. My dog was a little nervous at first, but the vet was able to put him at ease. I would highly recommend this service to any pet owner!
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Exceptional Pet Care Made Simple.

"This app has redefined the way I care for my furry companion. Its user-friendly design and intuitive organization make it a breeze to schedule appointments, access vital medical records, and manage medication and payments. As a responsible pet owner, this app is a game-changer, offering unparalleled convenience and simplifying the journey with The Vets.
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Worry-Free Care!

"The app is fantastic for pet health management.

Love it!",

"Our dog, Daisy, is much more relaxed during vet visits now, all thanks to this exceptional service. Highly recommended for pet owners!

Wow",Wow

I'm absolutely delighted that I contacted The Vets for a mobile vet home visit for my cat. The home environment is an ideal place for an anxious pet, and it certainly eases the stress for pet owners like me. They exhibited remarkable patience, kindness, and a willingness to share their knowledge and expertise, all while demonstrating a deep sense of compassion in their interactions with my beloved pet. This experience has convinced me that mobile vet home visits are the way forward for my pet's healthcare needs. It has also motivated me to prioritize regular check-ups for my pets, as it eliminates the stress associated with trips to the vet's office and the unsettling environment with its various odors, noises, and waiting times.
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Exceptionally Professional",Exceptionally Professional

"I typically don't write reviews, but my recent experience was truly exceptional. The process of scheduling appointments was incredibly easy. The entire experience exceeded my expectations. The team was highly professional and displayed expert knowledge. Despite my dog's initial anxiety, they skillfully calmed her down. Moreover, there were no hidden costs involved. I wholeheartedly recommend this service to fellow pet parents!
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Exceptional Experience!",Exceptional Experience!

"I recently arranged a mobile vet home visit and couldn't be more delighted. During a late-night episode of concern about my dog, Lona, I hesitated whether to rush her to the emergency room. Lona means the world to me, and I want nothing but the best for her. However, I remembered the option to consult a vet from the comfort of my home, and it was a game-changer. The Vets expertise provided me with the peace of mind I needed to sleep without stress. The Vets service is a fantastic way to ensure your pet's well-being without the overwhelming costs of vet visits. I highly recommend it!
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Overdelivered",

"Exceptional service for our dog, Bailey! With the ease of scheduling, we had a vet at our doorstep within a day. This service has transformed Bailey's vet visits from stressful experiences into calm, professional appointments. The vet's ability to connect with our nervous pup is commendable. The fact that we can access all of Bailey's medical records in one convenient app is an added bonus. For pet owners seeking stress-free, top-notch care, this mobile vet service is a must-try!
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it's the best decision we've made for Lara's well-being!

"The convenience of having a vet come to our home has been a game-changer for us. Our cat, Lara, used to get extremely stressed during car rides to the vet, but now those days are over. The professionalism and expertise of the vet are evident, making Lara feel at ease during the entire examination. What's more, the app for managing Lara's health is intuitive and simplifies our lives. I can't recommend this service enough to fellow pet parents
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it's a must-try for anyone with furry companions!",

"I can't praise this mobile vet service enough! Scheduling appointments is a breeze, and within a day, our dog, Max, was getting professional, stress-free care right at our doorstep. The vet's expertise in handling pets is truly impressive. Max used to be terrified of vet visits, but now he's calm and relaxed. The added bonus of managing all his medical records through the app is a game-changer. As a pet owner, I couldn't be more grateful for this service
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