Theatr User Reviews

Customer Experience

Positive experience78.5% of reviews
Neutral3.1% of reviews
Negative experience18.4% of reviews

~ Based on 163 written reviews from the US App Store.

What users say

Is Theatr Safe?

Theatr - Buy/Sell Last-Min Tix appears safe based on user ratings. AppsHunter Safety Score for Theatr is 98/100.

This assessment is based on 4,973 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.5% of ratings point to a safe experience
0.7% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 4,973 App Store ratings for Theatr.

Is Theatr Legit?

Theatr - Buy/Sell Last-Min Tix appears to be a legitimate app. AppsHunter Legitimacy Score for Theatr is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It works!

Community-minded with shared interested for buyer and seller confidence. And, it works! No entry problems once tickets transferred

Fantastic app - no scam; reliable resale for last min tix

This app my aunt got me and my mom tickets 24 hours advance to Just in Time! Great seats at good price and easy ticket e-transfer!

No guarantees/No support

After weeks/hours of time to get tickets to a show finally got tickets to last day it was on Broadway. Seller for no reason cancels day before and resells immediately. Theatr says nothing to do. Absolutely crushing and upsetting. Deleting app and recommend no one wastes their time in the first place.
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Fantastic app

Though there's a bit of a learning curve, I have now bought and sold Broadway theater tickets and seamlessly transferred them through this app. Would love to see my profile reflect my current offers; they are a bit cumbersome to find.

Add More cities!!

I unexpectedly had to cancel my trip to NYC due to medical reasons. Being able to sell my ticket within a minute of uploading it was super helpful! I’d love if more cities could be added!

Too much stress

This business model would be wonderful if online ticket sellers released their tickets when people buy them.

The system is stressful enough even without a resale marketer involved.

Two of three shows I sold turned out to be more hassle than they were worth.

It isn’t the app’s fault. The market just isn’t customer centric enough to begin with.
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Fantastic App

Love this app!!
It’s so refreshing that there is no price gauging and I’ve had the opportunity to meet such nice fellow theater lovers too! :)

NOT SAFE

Theatr is not safe. They ban legit users and then turn around and do nothing to the scammers. The worst part is their customer service. Don’t bother reaching out because they not only don’t help you but they flat out ignore the issue. Your personal data is not safe on this app, it’s sold to third party companies, that’s how they make their profits.
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&Juliet

I bought these tickets on the train ride up from Baltimore to NYC on a whim. Anna S was wonderful to work with, she was prompt and made the purchase easy and painless. I highly recommend her as a sell if you’re looking to buy from her. She is trustworthy and a pleasure to work with. The show was nothing but amazing and the cast was superb.
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Good app, occasionally scammer and dump stubborn users too

Yep

Great

This is what I’ve needed

Witholding Money From Me

I have never made a negative reveal like this ever before, but unfortunately, this is going to be the first time. My account had randomly been put under restrictions the other day not allowing me to purchase any more tickets which was odd. I then emailed support today after almost a week and asked about my 100+ dollars still being pending after six days of the tickets being purchased, they emailed me back telling me that due to suspicious activity on my account. My funds won’t be available for one whole month. I told them I need this money to buy my groceries for the week. I cannot afford to have this money, be sitting there in their hands for a whole month - seriously disappointed with the handling of this on the apps end. I really love this app for purchasing tickets too-but when you’re purposely withholding money from me that is just messed up.
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Fantastic!

This app is great and has opened the world of theater to me and my family. What a treasure!

only in nyc sadly

I hope it comes out with more locations!

Permits upcharging

Despite claiming to only permit face value ticket sale, I was overcharged on a purchase. The seller listed the ticket $41 over face value. I realized when I received the ticket. They claimed additional cost were fees they paid, but I saw no proof.

Must Have

If you’re coming to NYC and want to see a show on Broadway without spending half a month’s paycheck. Theatr is a must have! Just be patient and be close to theatre of the show you want to see, and odds are you’ll be able to get it.

Goodness

This app reminds me of how the internet can be a good thing. It makes critical art accessible. It is goodness.

Joe Turner’s Come and Gone

Amazing performances, Cedric and Reuben were outstanding!! I loved the entire show, the little kids were great. The young man playing Loomis had me shed a tear. Everyone really put life into their characters and made for a wonderful experience.

NO cities other than NYC

Maybe call this app NYC Theatr until you have other cities?? I’ve had this app for months now and still Los Angeles not an option?? How long is this going to take??

Phenomenal Service

Thank you for this app. Already such a game-changer.