theCut User Reviews

Customer Experience

Positive experience73.0% of reviews
Neutral5.8% of reviews
Negative experience21.2% of reviews

~ Based on 764 written reviews from the US App Store.

What users say

Is theCut Safe?

theCut: Find & Book Barbers appears safe based on user ratings. AppsHunter Safety Score for theCut is 93/100.

This assessment is based on 16,803 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.3% of ratings point to a safe experience
1.7% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 15,692 App Store ratings for theCut.

Is theCut Legit?

theCut: Find & Book Barbers appears to be a legitimate app. AppsHunter Legitimacy Score for theCut is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Barber

I’m a 17 year old barber been using this app pass 8 months been great so far really mange everthing you need it to do

No new clients in at least a year

Where are the new clients, I was paying more for the app than I was making in haircuts.

Hair

Always the best app. It is easy to navigate.

Please stop spamming customers

I understand you guys need to make money somehow with ads/promotions, but over half of my clients have notifications turned off because of the unnecessary notifications about “gift card promotions” or stuff like that. When I send out blasts to reach my clients they don’t get them because of this. Honestly this app could be 5/5, but their own greed will prevent your clients from having notifications turned on.

Also I don’t care if I’m prequalified for up to $4,700. Please let me “x” out of that promotion on my home page.

In a nutshell, used the app for 2+ years, it’s great to get bookings, but the developers need to meet a bottom line will be the inevitable downfall of it. We don’t want business loans/gift card promos. The 95¢ fee to clients, the % you charge per transaction, and the $25 monthly charge should be enough to run your operation.

I’ll continue to use this, but just come constructive criticism from a loyal customer

Update: Was a 2 star review, now it's down to 1. Service fee was 95¢ which was whatever, the increase to $1.95 coincidened with 0% fees on instant withdrawal. The 0% fees ended but the service fee is $1.95 still. How greedy can you guys really be? This is why I encourage everyone to pay cash and just text me to book appointments.

The greed of this app in unreal. Is $25/month, a service fee charged to customers, a percentage of each transaction before we get money, and then another 1.5% to get your money same day enough for you guys? Or will you hit me with a $15 service fee for leaving this review?

I also love that you responded to a bunch of reviews and convenient skipped over this one. You guys act like booksy doesn't exist 😂
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Niko

Extremely great customer service

Great app

App is superb

if you have an autistic child don’t book NONE of these people

barbers are BS plain & simple

Makes booking easy

Booking a haircut couldn’t be easier. I like the ease of using the app!

The beautiful shop

The Barbers are family and so are the customers

Flawed

Not the best but better than many. The unfortunate part is you have to pay a monthly fee just to set up recurring appts or receive text confirmation

Lost hope

I felt great about it when the app first launched now it’s like everything is a money grab. Monthly fees, new client fees
Thats ridiculous

Trash app

Even worse barbers

4 individual services

All 4 A+ service very prompt and precise with the services 💪🏽

Communication Preferences

Overall the app has never let me down. I travel a lot, so I frequently use the app to find barbers. The only thing I wish is that the communication preference can be set to either email, text, or both. I’m not a fan of receiving emails and texts about the same subject. This review is not meant to be a negative!
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Slay Quay

The best in Newnan

Haircuts

Fernando has been our new barber since switching barbers last year

Double charged

I would give less stars but won’t let me, they double charged me and won’t refund

Great app

It’s so easy and convenient….ive gained many clients from the app alone. It helps me keep track of clients , and money so well.

Meaux Black

One of the best barbers in the business, always gets us right

Goated!!!

Definitely made me feel at home and the haircut was one of the best I've had since being out here