Horrible app
So annoying
Infuriating user experience
I can’t emphasise enough how un-user friendly and buggy this app is. It crashes consistently. Sends you to update it. Nothing happens. Impossible to transfer tickets between two people. Firstly the transfer text takes about 8 hours to arrive and when it does you cannot accept the tickets, due to more crashing. Would highly recommend avoiding events where Ticketek is the issuer, or at least avoid being the person in charge of ticket purchases.
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Sharing
Terrible, takes 18-24 hours for the ticket to share…
What was wrong with a paper ticket
Nightmare app and service. The fact you are FORCED to download an app you don’t want just to use a ticket is pathetic and you cant even screenshot the QR code. A solution to a problem that didn’t exist. Sick of these company’s creaming ticket prices by making issues where there wasn’t one before
Useless! Sort it out.
The need to constantly authenticate via email for every single ticket download is insane. I get having security but when trying to download tickets for 3 games of cricket in a row for my family it’s absolutely punishing. Surely one verification is enough?
