Invasive notifications that can’t be cancelled
I had to get this app for an event. It kept giving notifications on my Home Screen for which I hadn’t given permission. Turned them off. Tried to delete the notification and each time there was no option to cancel and the notification wouldn’t go until I restarted my phone. Deleted the app and then yet another notification. I will be notifying the event organisers.
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Won’t refund following cancellation
Event at Dunham Massey cancelled due to weather. Ticketek refuse to refund money because my credit card was stolen and the account closed. System won’t allow them to refund to new credit card number or bank account in my name at same address. Scammers.
Does not allow exchange of tickets
The exchange ticket function does not work despite this being given as an option on the app. I have tried this numerous times on different phones. This seems to be a consistent complaint but has not been resolved.
Should have checked other reviews
Booked through the app for a local event- paid for ticket and booking fee, my booking was cancelled due to bad weather, they refunded me the ticket price but not the booking fee despite not being able to use the ticket for reasons beyond my control! I can’t see this company lasting very long as the other reviews don’t look great either!
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Doesn’t work
App stuck on search page, unable to click anything to view tickets…will be using web instead
