TIER User Reviews

Customer Experience

Positive experience67.0% of reviews
Neutral3.2% of reviews
Negative experience29.8% of reviews

~ Based on 309 written reviews from the US App Store.

What users say

Is TIER Safe?

TIER – Unlock your city appears safe based on user ratings. AppsHunter Safety Score for TIER is 94/100.

This assessment is based on 3,463 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
1.0% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 3,463 App Store ratings for TIER.

Is TIER Legit?

TIER – Unlock your city appears to be a legitimate app. AppsHunter Legitimacy Score for TIER is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rubbish, never works when you need it

Bring back voi, tier scooter app is terrible and crashes all the time, pointless and can’t be relied on for people to get home safely. Dangerous to rely on and irresponsible to put in place in Bristol over other methods of transport

Terrible app

Cannot even signup, “we’re having issues, please try again in a moment”. Tried multiple times on 2 different devices (Apple & Andro); same result. Junk

Faulty scooter steering broke my iPhone

They stalled and said their insurance would help but never did..tried to co tact Tier. Tier said Marsh & Parsons would reach out. Marsh & Parsons lied and said someone had reached out to me and couldn’t get hold of me ..
On top of that - after reporting it faulty they did not take it offline but it stayed in service when the steering was loose ..and my 1 month old iPhone was attached to the steering for navigation and got shattered
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Doesn’t work

App doesn’t connect with payment methods

Excellent experience

Definitely recommend even for half an hour

Awesome

Best in Dubai

Very bad

It’s almost impossible to park the scooter. I’ve tried to park in 8 areas but every time I saw the message: “parking area is full, find another one”. I’d been searching for 25 minutes before had found appropriate area.

Scam

If you have no ride zones and no park zones, don’t let your system rent out in these. Got a scooter, doesn’t move, doesn’t let me end my trip.
Also no place to apply first time user discount code.

Amazing

Easy to ride and download

Can’t see if the destination has parking available until you start the ride.

Can’t see if the destination has parking available until you start the ride. No navigation in app. The map colour scheme makes most cities unrecognisable. Not enough scooters or bikes. Fewer parking spots. Just loads of major features missing. Tier you can hmu and pay me if you need me to point them out. Do better.
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App

Very bad service as was going to ride with a family member i went to a scooter which said was available and fully charged and when i got there it said unavailable dissapointed

Fantastic

Very easy to use

So easy to use.

Really useful way to get around the Dubai Marina.

In a sea of bikes and I can’t rent a single one

I was literally surrounded by bikes at a parking zone in Bristol yet when I scanned every single one, the app kept saying that ‘this bike is not available’. Not a single bike showed on the app either but I am standing next to about 20 bikes! Suffice to say I had to run for my train and won’t be trying again.
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Easy

Excellent scooter and easy to do

Awesome

Tourist enjoying attractions

Awesome 🩷💙💖❤️

👍

business zone too small

I’m new to this app and business and planned on going on a short pleasure ride to the next village over when I noticed that the bike was already parked at the border of the zone. I locked the bike but got an app issue. This all took just a few mins und without ever moving the bike I was charged 4 euros.
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First time

Bloody so much fun

Love it

Easy to use app and prices are ok, if you are In Hungary I recommend this to everyone