Tijuana Flats User Reviews

Customer Experience

Positive experience58.6% of reviews
Neutral3.9% of reviews
Negative experience37.4% of reviews

~ Based on 203 written reviews from the US App Store.

What users say

Is Tijuana Flats Safe?

Tijuana Flats appears safe based on user ratings. AppsHunter Safety Score for Tijuana Flats is 98/100.

This assessment is based on 31,891 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 31,891 App Store ratings for Tijuana Flats.

Is Tijuana Flats Legit?

Tijuana Flats appears to be a legitimate app. AppsHunter Legitimacy Score for Tijuana Flats is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Boooo!

Too many “required” field hang ups. Would not access my previous reward account as it did not recognize my email address. It did not send password reset when requested.

Good, but could be better

It’s generally a good app however, there are things that could be improved on.
Not all drink options were shown on the app. Also not all hot sauces were shown on the app. I had to make the effort to go in and pay for hot sauce separately and catch them before they filled all the drinks.

Love the restaurant, app not so much

App is not very user friendly… took me over 15 min to sign up and order. Signed in with Apple and still had to enter credit card. This is my first time using f this app

Bad app

It’s constantly prompting you to “login/sign up and get rewards”, but there’s always an error when logging in. So you can’t get rewards. It’s glitchy, and hard to use. Often taking me so long to find what I want that the “pickup time” I enter at the beginning of the process is wrong by the time I’m ready to check out. So you have to go out of payment, enter a new time, and then re-enter payment info. It’s just clunky and bad.
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Ordering in the app is terrible

If you try to place a order and have to add a new card it literally only gives you two lines. The freaking rest of it never comes up I had to delete all my other cards in order to add a new one. The store and the food is always top tier tho. This review is for the app

Apple Pay

Please add the Apple Pay on the app

App sucks

Super glitchy

Buggy app. Especially for delivery

I’ve ordered multiple times but it doesn’t save my address and the address search doesn’t work so I can’t order.

Not sure why in 2026 can’t do the basics but here we are.

But sure, charge me a “connivence fee” / digital order fee for this garbage that doesn’t work.

Bad app

The App has been terrible since the new launch!!!! It was much better before!! It took me 30 min to place an order due to error messages and not letting me update my info!!

Request

Can you add Apple Pay option please and thank you

App needs a lot of work

Doesn’t give good customization options (light jalapeño). Discounts don’t work. Navigation is a bit confusing. Bright colors are bad on eyes.

Decent App

Decent app, easy to navigate. One star short for not incorporating Apple Pay. Thanks!

Hot and spicy Tijuana

Love me some Tijuana Flats, especially taco Tuesday. What could be better?

Ugh

This app is always a problem. Ugh

Too many changes too often

The app lags often. Also annoying they change the interface like every month

New app

The new app won’t let me add a new card it won’t show information

No Apple Pay

App is a little confusing and Apple Pay is not available

Unable to order through app

It just demands a phone number. I give it my number, it says success, but still says there's an error at checkout. Tried to input it there, received an error. It will not allow me to place an order without the number. It's my real number. Don't know why you need it, but I tried. Gave you all my private information and still can't use your service.

Update two months later: I uninstalled the app, reinstalled it, same problem. It will not allow me to enter my phone number and will not allow me to order without it. It demands my location now, I gave it. It's just harvesting data with no functionality.
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Update

This new app update is terrible compared to the old one. Navigation is off, you have to troubleshoot, just adding a new card. If you exit the app to tend to other multitasking it erases your entire order and you have to start over again… There’s room for a lot of improvements to say the least..

Adding Payment

I tried adding a card to my payment method and it wouldn’t let me scroll down enough to add it. I had to attach my keyboard and tab to add additional information