Pollo Tropical vs Tijuana Flats
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pollo Tropical
Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.
- Browse menu
- Place pickup orders
- Place delivery orders
- Join loyalty program
- Save favorite orders
- Find nearby locations
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Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!
Tijuana Flats
Order Tex-Mex favorites for pickup or delivery, earn points on every purchase, and redeem exclusive rewards. Discover nearby locations, access special offers, and enjoy a birthday surprise.
- Order for pickup or delivery
- Earn points on purchases
- Redeem rewards
- Scan receipts for points
- Save favorite orders
- Find nearby restaurants
- Exclusive offers
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Welcome to the Tijuana Flats Rewards App! Our app lets you order delicious Tex-Mex for pickup or delivery and earn points, redeem available rewards of your choice and reach new tiers with endless opportunities. About Tijuana Flats Rewards: - Earn points and redeem rewards by scanning your app for in-person orders. - Earn points automatically for app and online orders including delivery. - Use your receipt to scan the barcode or enter the barcode number if you forget to scan your app. - Get your favorites faster with recent orders and saved meals. - Enjoy exclusive offers and earn rewards quicker with special bonus points days. - Find a restaurant near you, get directions and view store hours. - We’ll never forget your birthday. - Invite friends and we’ll show you even more love
Screenshots
Verdict
Pollo Tropical and Tijuana Flats both sit at 4.8 stars, but that hides the real split: 59% of Tijuana Flats's written reviews are positive against 20% of Pollo Tropical's. Tijuana Flats also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). Pollo Tropical's advantage is device support (3 vs 1). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.9 for Tijuana Flats. Both are backed by a comparable volume of ratings — 43K and 32K respectively. Written reviews are what separate them: 20% of Pollo Tropical's written reviews are positive against 59% of Tijuana Flats's.
Pollo Tropical ships an update every 6 weeks, Tijuana Flats every 2 months. Both last shipped on September 24, 2026.
| Parameter | Pollo Tropical | Tijuana Flats |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (43K ratings) | 4.9 (32K ratings) — better |
| Positive reviews | 19.8% of reviews | 58.5% of reviews — better |
| Number of ratings | 43K — better | 32K |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 142 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | Fiesta Restaurant Group, Inc | TJF Holding Company |
Customer experience
Pollo Tropical
Tijuana Flats
User reviews
Pollo Tropical
From 43K App Store ratingsWhat we love
- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering
Room to improve
- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features
Tijuana Flats
From 32K App Store ratingsWhat we love
- 👍 Great customer service
- 🚀 Efficient and prompt service
- 🍔 Delicious food quality
- 💳 Convenient mobile app
- 🎉 Enjoyable dining experience
Room to improve
- 🐛 App glitches and bugs
- 🕰️ Slow or delayed order fulfillment
- 💰 Expensive pricing
- 🚫 Limited menu options
- 🤔 Confusing app navigation
Bugs and requests
Pollo Tropical
Reported bugs
3 issues- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options
Tijuana Flats
Reported bugs
5 issues- App crashes when changing locations
- Unable to reorder saved favorites
- Rewards not properly credited
- Incorrect order fulfillment
- Delivery issues with curbside pickup
Requested features
5 requests- Add Apple Pay integration
- Improve app customization options
- Expand menu with more variety
- Enhance curbside/pickup experience
- Provide better rewards program
In-app purchases
Pollo Tropical
No in-app purchases
Tijuana Flats
No in-app purchases
Questions
Is Pollo Tropical free?
Is Tijuana Flats free?
Which has better reviews, Pollo Tropical or Tijuana Flats?
Do Pollo Tropical or Tijuana Flats have ads?
Which is updated more often, Pollo Tropical or Tijuana Flats?
Other comparisons
