Pollo Tropical vs Flanigan's Seafood Bar & Grill
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pollo Tropical
Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.
- Browse menu
- Place pickup orders
- Place delivery orders
- Join loyalty program
- Save favorite orders
- Find nearby locations
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Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!
Flanigan's Seafood Bar & Grill
Easily order your favorite seafood dishes for pickup and earn rewards with every purchase. Stay updated on exclusive deals and promotions available only to app users.
- Online ordering for pickup
- Loyalty rewards program
- Exclusive deals and promotions
- Track loyalty points
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Dive into the delicious world of Flanigan's! Features: Online Ordering: Craving something tasty? Order your favorites for pickup! Loyalty Rewards: Join our loyalty program to rack up points with every lunch visit and treat yourself to awesome rewards. Exclusive Deals: Be the first to snag special offers and promotions that are only available to our app users. Download the Flanigan's app today and let the good times roll.
Screenshots
Verdict
The clearest difference is rating: Pollo Tropical at 4.8 against Flanigan's Seafood Bar & Grill's 3.9. Pollo Tropical also leads on ratings volume (43K vs 182). Flanigan's Seafood Bar & Grill's advantage is review sentiment (33% vs 20%) and monetization model (ad-supported vs free with in-app purchases). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pollo Tropical holds the better App Store score, 4.8 against 3.9. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 182, so its average is the more settled of the two. Written reviews complicate that: 20% of Pollo Tropical's written reviews are positive against 33% of Flanigan's Seafood Bar & Grill's, so the app with the better star average is not the one people write more warmly about.
Pollo Tropical ships an update every 6 weeks, Flanigan's Seafood Bar & Grill every 2 months. The most recent releases landed on September 24, 2026 and August 10, 2026 respectively.
| Parameter | Pollo Tropical | Flanigan's Seafood Bar & Grill |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (43K ratings) — better | 3.9 (182 ratings) |
| Positive reviews | 19.8% of reviews | 32.7% of reviews — better |
| Number of ratings | 43K — better | 182 |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 142 MB | 23 MB |
| Age rating | 4+ | 12+ |
| Developer | Fiesta Restaurant Group, Inc | Flanigans Enterprises |
Customer experience
Pollo Tropical
Flanigan's Seafood Bar & Grill
User reviews
Pollo Tropical
From 43K App Store ratingsWhat we love
- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering
Room to improve
- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features
Flanigan's Seafood Bar & Grill
From 182 App Store ratingsWhat we love
- 😋 Delicious food quality
- 👍 User-friendly app interface
- 🌟 Great deals and specials
- 💯 Consistent food quality
- 🚀 Quick and easy ordering
Room to improve
- 😠 Poor customer service
- 📉 Declining food quality
- ⏳ Long wait times
- 📱 App bugs and crashes
- 💸 Service fees on app orders
Bugs and requests
Pollo Tropical
Reported bugs
3 issues- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options
Flanigan's Seafood Bar & Grill
Reported bugs
8 issues- App crashes on checkout
- App crashes on startup
- Order tab not working
- Location finder issues
- iOS app needs update
Show 3 moreShow fewer
- Lost lunch entries after update
- App not receiving orders
- App not loading after update
Requested features
7 requests- Improve app stability and fix crashes
- Revert to or improve the old rewards program
- Address issues with lunch card/code updates
- Make ordering from the app more seamless
- Add celebratory features to the app
Show 2 moreShow fewer
- Clarify service fees for app orders
- Improve takeout parking availability
In-app purchases
Pollo Tropical
No in-app purchases
Flanigan's Seafood Bar & Grill
No in-app purchases
Questions
Is Pollo Tropical free?
Is Flanigan's Seafood Bar & Grill free?
Which has better reviews, Pollo Tropical or Flanigan's Seafood Bar & Grill?
Do Pollo Tropical or Flanigan's Seafood Bar & Grill have ads?
Which is updated more often, Pollo Tropical or Flanigan's Seafood Bar & Grill?
Other comparisons
