Best app for food ordering
Response from developer
Thank you for the 5-star rating. We’re happy we could help. If you’d like to share more about what you enjoyed, please reach out to support-time2eat@thesmartq.com
Best app for food ordering
Response from developer
Thank you for the 5-star rating. We’re happy we could help. If you’d like to share more about what you enjoyed, please reach out to support-time2eat@thesmartq.com
If I could give this zero, I would.
As the other person said the UI on this app is abysmal and vouchers don’t work. The only qr code that works is the one for your profile, the one for individual rewards don’t work as I had to find out the hard way.
Most of the time the add to basket function doesn’t work and I have to find some odd way around proceeding to payment.
The most basic core functions are barely working. I would not recommend this app at all.
Complete garbage
Scrap the app and go back to paper card that you put stamps on.
Can’t Pay
I have added a payment method and when the QR code is scanned. No payment is taken so I then have to scan a payment separately. So all this app does is add points and not allow a payment. Most fustrating.
Can’t issue new codes
Can’t add payment methods or add money to wallet
Response from developer
Hey there! We’re sorry for the experience - you should be able to set up payments and add money without errors. If you can share more details about what’s happening, along with your name, registered ID, organisation, country, site details, and any error screenshots, we can help better. Please email us at support-time2eat@thesmartq.com so we can look into this and resolve it.
Super!
Response from developer
Thank you for the kind feedback! We’re glad you’re enjoying the experience. Feel free to email us what you like most about the app at support-time2eat@thesmartq.com.
Super
Response from developer
Thank you for your feedback! We’re glad to hear the app is working well for you. If you have any suggestions or ideas, please email us your name, registered ID, organisation, and country at support-time2eat@thesmartq.com.
horrible app
Response from developer
Hey there! We’re sorry to hear this and apologise for the frustration caused by the updates and overall experience. Please email your name, registered ID, organisation, country, and site details to support-time2eat@thesmartq.com so we can look into this further.
crash after enter access code
Best app for food ordering
Response from developer
Thank you for the 5-star rating. We’re happy we could help. If you’d like to share more about what you enjoyed, please reach out to support-time2eat@thesmartq.com
Time2Eat Fan
Response from developer
Thank you for the 5-star rating. We’re happy we could help. If you’d like to share more about what you enjoyed, please reach out to support-time2eat@thesmartq.com
Unnecessary steps and now even the captcha!
Response from developer
Hey there! We’re sorry for the frustrating experience. The menu view and verification steps should not make ordering difficult. Please email your name, registered ID, organisation, country, site details, and any screenshots you may have to support-time2eat@thesmartq.com so we can investigate this further.
Doesn’t even work
Response from developer
We’re sorry for the trouble - you should be able to place orders without getting stuck in a redirect loop. Please email your name, registered ID, organisation, country, site details, and any additional information to support-time2eat@thesmartq.com, so we can investigate and resolve this.
Ständig Logout
Response from developer
We’re sorry for the inconvenience - frequent logouts and repeated email logins can be frustrating, and this should be smoother. Please email your name, registered ID, organisation, country, site details, and any additional information to support-time2eat@thesmartq.com, so we can look into this and improve the experience.
Fix your bugs
Response from developer
We’re sorry for the inconvenience - the screen shouldn’t freeze and profile details should be easy to edit. Please email your name, registered ID, organisation, country, site details, and any additional information to support-time2eat@thesmartq.com, so we can look into this and resolve it.
Poor UI and missing basic functionality
The UI is a slow process, requiring multiple unnecessary steps - and that is before you consider having multiple children.
Expected functionality is also missing such as saving Children’s name/class so you don’t have to enter everytime, the ability to edit orders is missing and order history is a hit and miss as to what it shows.
Whilst I know parents have no choice in the app used, Schools should avoid imposing this on their community until it is raised to at least a basic standard.
Response from developer
We’re sorry to hear about your experience - placing orders for multiple users should be simple and efficient. The concerns you’ve raised around speed, missing features, and order history are important. Please email your name, registered ID, organisation, country, site details, and any additional information to support-time2eat@thesmartq.com, so we can review this and share it with the relevant teams.
A real struggle
Response from developer
We’re sorry for the inconvenience - these behaviours around remembering details, navigation, and usability should be smoother. Please email your name, registered ID, organisation, country, site details, and any additional information to support-time2eat@thesmartq.com, so we can review this and share it with the relevant teams.
