Horrible
This is absolutely one of the worst sites/app I’ve ever had to use. Not only can I not do anything from my end, the consumer, but my aides have always had issues!! I’ve been getting hours for 8-9yrs and I never had any problems until I switched to ppl & time for care. My aides hours are NEVER accurate to what they are actually signed in for. Not once. It makes no sense!! Pre- ppl/time for care, we literally had NO PROBLEMS! And when I talk to my insurance liaison, she too tells me that she gets complaints about this company & site ALL DAY LONG! So if 90% of people are unhappy, what does that mean? What should u guys do? I know one thing is for sure, you should NOT feel like this is acceptable!! Do something about all of this unnecessary stress! Just DO BETTER!!!
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My aid
My aid is the best women I. The world she does everything from cooking for me feeding me bathing me helping get dressed cleaning me after bowl movement and al sways has the best attitude no matter what she has to do I can honestly say I wouldn’t be here without this women
Keeps denying
App keeps denying my shifts
Something’s always wrong with this app
The Time4Care app really needs improvement when it comes to speed and reliability. Every time I try to sign in, it takes forever to load and actually clock me in. I have the same problem when I try to sign out—the app is extremely slow and takes way too long to process.
This is especially frustrating because this app is used to track work hours, so signing in and out should be quick, simple, and reliable. Having to wait so long every time I clock in or out is inconvenient and can potentially affect accurate timekeeping.
Please work on improving the app’s performance and response time. Employees should be able to sign in and out without unnecessary delays.
This is especially frustrating because this app is used to track work hours, so signing in and out should be quick, simple, and reliable. Having to wait so long every time I clock in or out is inconvenient and can potentially affect accurate timekeeping.
Please work on improving the app’s performance and response time. Employees should be able to sign in and out without unnecessary delays.
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More user friendly
The app needs to be more user friendly, easier to navigate & a lot more helpful. It doesn’t provide all the information we need, like hours worked & hours paid. Amount of money left & hours still available to work. You should also give people more time than 90 days to report our hours. Is not possible to request sick leave on the app. I also want to know why I was never made aware of the PPP program until this year eventhough my son has been on DDD since he was a child. I only heard from a friend who heard from another friend. DDD needs to make people with special needs children aware of services & programs they need.
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Public Partnerships is a Life Changer!
I’m forever grateful for the help and support I have received from Public Partnership.
Being able to choose who comes into my home and becomes a daily part of my life is priceless.
There are no words to describe how much comfort it brings me.
Thank you for your kindness and dedication.
Being able to choose who comes into my home and becomes a daily part of my life is priceless.
There are no words to describe how much comfort it brings me.
Thank you for your kindness and dedication.
Patient mother
Very efficient love the app
The best
Works for the disabled
Time4Care
It’s a great app! Besides , as I recommend, always knowing the hours by writing them down, this app keeps you updated on your care givers hours. Sometimes, you might need different hours for different day. So, Care4Tome, very educational effective, because the accuracy it keeps for you. You just have to approve the hours, for the days you need, makes it wonderfully easy for people that are in a lot of pain. Personally, I’d have chronic pain, so life has gotten unexpectedly hard for me. Easy things aren’t easy anymore and I’m pretty young! Things we cannot see fomo g great yo know there is support out there for people in positions as I am and more! It’s easy and simple exactly what we need with many Dr appts glad to rely on Time4Care, they actually care!!🙏🙏
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Un poco más de supervisión
Considero que se debe tomar en cuenta los reportes que hacen los representantes financieros cuando no están cumpliendo con los estándares de salarios para los trabajadores, a mi se me dejó de pagar el año pasado 2025 la mitad de mi sueldo. Y nadie sabe explicarme que pasó
System
The system is easy to navigate
Review on usage
Very well designed and organized and easy to use. I appreciate the updates. They keep me well informed and up-to-date.
Zero stars more appropriate
An app required for recording essential care must be reliable—and its company must take responsibility when it fails.
Example - (more than once) Time4Care failed to record an attempted clock-out during maintenance. Instead, it kept the attendant clocked in until the timer stopped at 24 hours. When the error was discovered and a correction attempted, the app required an acknowledgment of noncompliance with the EVV mandate.
The attendant attempted to follow the procedure. The app failed. Requiring a noncompliance acknowledgment to correct a technical failure is unacceptable.
Our experience with PPL’s customer service has also been deeply frustrating. Mistakes are difficult to resolve, and getting access to a supervisor who can take responsibility is also problematic. Families need clear answers and timely corrections while providing essential care.
An app malfunction does not mean care stopped. Caregivers should not have to worry about losing pay or accepting responsibility for a system failure.
Example - (more than once) Time4Care failed to record an attempted clock-out during maintenance. Instead, it kept the attendant clocked in until the timer stopped at 24 hours. When the error was discovered and a correction attempted, the app required an acknowledgment of noncompliance with the EVV mandate.
The attendant attempted to follow the procedure. The app failed. Requiring a noncompliance acknowledgment to correct a technical failure is unacceptable.
Our experience with PPL’s customer service has also been deeply frustrating. Mistakes are difficult to resolve, and getting access to a supervisor who can take responsibility is also problematic. Families need clear answers and timely corrections while providing essential care.
An app malfunction does not mean care stopped. Caregivers should not have to worry about losing pay or accepting responsibility for a system failure.
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Love time 4care
Excellent the way it works
Time Care
I really enjoy using this app because it allows me to keep the time taking care of my father and how much I’m getting paid to do this but it’s just not about the money. It’s just about the time and effort I’m putting into doing what I need to do phlegm Home is easier for me to get things done from home is easier for me to have things done from home. It’s also easier for me to keep an eye on my father, even though he’s still acting and still able to do things it just lets me keep an eye not just on my father, but also on my mother who my brother is taking care of but it just make sure that the house is run smoothly. Everything is taken care of within the amount of time I have even though I still keep working throughout the day and my day is not over I’m still working.
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Easy to use
Time4care app is simple and easy to use you see your hours worked and how much is expected to pay on your next check.
Me gusta
Es fácil de usar
Forgot my password
I forgot my password and before you would get a text message that allowed you to reset it. Now it lists states and my state of New York isn’t listed. Is this serious? How can I get my password reset if I can’t select my state? Do I have to call PPL directly?
Time 4Care
A very simplified mechanism for entering time and approving the time.
The latest methodology is excellent. Thank you.
The latest methodology is excellent. Thank you.
System is bugged - can’t sign in for a week
Usually a great app but the last week since today it’s broken and won’t sign in and errors out
