Disappointed delivery & customer care support
I had ordered sunglasses on 3Oct and was expecting delivery on 6Oct, delivery didn’t happen on 6Oct and customer care doesn’t have control on delivery vendor and even after 4 days of interaction with customer care the issue was not resolved and at last they said problem with vendor and they did RTO and refunded the amount.
I am not going to buy any product from Titan Eye plus.
I am not going to buy any product from Titan Eye plus.
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SSkumar2891
Bad pathetic ..waste of time and money
A friend of mine had a Pathetic experience at Titan Eyeplus buying glasses. First, they billed the wrong amount, then delayed delivery by 15 days. The frame broke after a single use! To top it off, the online bill sent had the wrong amount and product. Store staff dismissed him,telling him to return in 1–2 days, while the helpline claimed no access to details and sent him back to the store. Zero accountability and total harassment. Avoid!
Never ever shop here waste of time and money.
Never ever shop here waste of time and money.
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HHelloimharry
Bad Customer Service and App
I have order product using neu coins however my payment was failed. But my neu coins got blocked I requested Customer service team to unblock mu Neu Coins but no one was able to provide any solution instead of that informing to use new neu coins or wait for 24 hours, when I connected after 5 days same baseless response.
Kindly request all of you do not use this platform as no customer service executive is having problem solving capability
Kindly request all of you do not use this platform as no customer service executive is having problem solving capability
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RRakeshPawar07
Pathetic service
I had ordered power spects from titan eye+ on 29th March and it showed an ETA of 31st March, the order is in processing state and there is no update from the same, I tried reaching out to customer care on 2nd April, they picked up, listened to the problem and disconnected the call, I tried again on 3rd April, they asked me to wait for 2 business days for them to get back with an update on what is happening, not deliver the product, since it is a Friday, so basically 4 days to come back on the status and then they will see by when they can resolve the matter, my existing glasses are broken and it’s already been a week of me without my glasses, I’m having serious headache and watering eye but they seem to not care about it
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GGGG DK GG
App stuck in splash screen (loading screen)
After login in app no details where showing, so when closed and reopen app, it stuck in loading screen not moving to main screen. This happened only after logging in. (Iphone 15, IoS 26)
KKa_Sisa
