Titan Smart World User Reviews

Customer Experience

Positive experience31.6% of reviews
Neutral21.1% of reviews
Negative experience47.4% of reviews

~ Based on 38 written reviews from the US App Store.

Is Titan Smart World Safe?

Titan Smart World appears safe based on user ratings. AppsHunter Safety Score for Titan Smart World is 90/100.

This assessment is based on 207 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
3.4% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 207 App Store ratings for Titan Smart World.

Is Titan Smart World Legit?

Titan Smart World appears to be a legitimate app. AppsHunter Legitimacy Score for Titan Smart World is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible Update

The new update is most probably straight out of a garbage bin because it literally stopped the watch from getting notifications. Every single time I have to manually open the app, disconnect and reconnect my Titan Mirage to receive notifications. That too, it doesn’t surely work. It’s just the mercy of the app at this point to send notifications as and when it wishes. And weirdly, the watch too started behaving odd since the update. Sometimes the display screen is getting frozen for so long with a single notification. I don’t even understand what the developers are doing. Also, after multiple requests and waiting for 2 and half years, the watch face options still like horrible, as if some kid has picked up a random third grade watch from a street vendor for a few bucks. Just give us some decent, good looking, minimalist watch faces already!
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Response from developer

Dear Customer, thank you for being a loyal Titan Mirage user. We’ve noted your feedback on watch face designs and are working on more sophisticated, minimalist options to match our brand's premium feel. We also understand the frustration with step count syncing after 11 PM. To help us resolve this technical glitch for you, please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory solution.

Amazing Update! Premium UI & Hindi Support

Really liking the new Titan Smart World update! The new summaries for Heart Rate, My Fitness and Sleep give much better insights and are actually useful.

Also loving the new Hindi language option. Been using the app in Hindi and really enjoying it. The UI also feels much more premium and polished now — it finally feels like a proper Titan app finally.

Great work, Titan Smart World team! 👏
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Response from developer

Hi Vivek, thank you so much for the fantastic 5-star review! 🙌 We’re thrilled to know you’re enjoying the new Heart Rate, My Fitness, and Sleep insights, along with the Hindi language option and refreshed UI. Your appreciation means a lot to the Titan Smart World team and motivates us to keep making the experience even better. Thank you for being part of the Titan Smart World family! ❤️

One of the best features is the sleep tracking

I really like this app, especially the way it shows sleep data. It’s simple, clear, and easy to understand. I really appreciate the sleep tracking feature. Overall, a great app!

Response from developer

Hi Naresh, thank you for your wonderful 5-star rating and kind words! We're delighted to know you’re enjoying the app, especially the simple and clear sleep tracking insights. Your appreciation motivates us to keep improving the Titan Smart World experience.

Dark mode😍

Incredible update!!! Been using my Crest watch for some time now, the old app looked very basic, the new UI redesign look refreshing and modern. Tracking health metrics is much clearer now, and the new dark mode is a very welcome addition. Thank you Titan🙏

Response from developer

Hi Suhail, thank you for the wonderful 5-star rating and kind words! 🙏 We’re delighted that you’re enjoying the refreshed UI, clearer health tracking, and new Dark Mode. Your appreciation motivates us to keep making the Titan Smart World experience even better.

Multisport sync function not working

Had this watch for 5 months now, suddenly 5th month it stopped sync with multi-sport data .
Rest features it sync well.
Complained customer care they asked to visit store , visited store they asked to mail customer cell. After sales Service is really bad for the amount titan celestor 2.0 is bought. It’s frustrating while the watch still records data is still not being transferred to the app.
All have same solution reset the watch or reinstall the app - this is not a solution this is hiding the bug/mistakes in the app. Very dissatisfied as no solution still.
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Response from developer

Dear Customer, we're sorry to hear about your experience and sincerely apologize for the inconvenience caused. We understand your frustration regarding the multi-sport data sync issue. Our team is actively working to investigate and resolve the concern. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.

Watch shows accurate time

Experience has been average. Even if the watch is connected by blue tooth to the phone, the app says not connected. It disconnects repeatedly and you have to go through connection process again and again. Location in app is correct city but phone shows totally different location. I would not recommend spending money for this watch. The watch being a Tata product, I had high expectations. But I am disappointed With its performance.
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Response from developer

Dear Customer, thank you for your detailed feedback and we sincerely regret your unpleasant experience and would appreciate the opportunity to address your concerns directly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.

Watch is good but data does not sync with app

I'm using Titan Celester since 3-4 weeks.. Watch is good and user friendly but the data does not syncs with app.. it says syncing but it does not progress at all..

Response from developer

Dear Customer, thank you for sharing your feedback. We noticed your comment regarding data sync issue and would be happy to assist you. Please feel free to reach us via our toll-free number at 1800 266 0123 or email us at customercare@titan.co.in.

Data synchronisation issue

Titan Celestar is an excellent smartwatch with impressive features. It is particularly useful for long treks, as it accurately displays altitude along with other essential activity metrics.

However, there are a few concerns that need attention:
1. Connectivity and Data Sync Issue:
Despite Bluetooth being enabled, the watch often does not connect or sync data automatically with the app. Data needs to be updated manually each time, which is inconvenient. This connectivity and synchronization issue should be resolved.
2. Map Display Issue:
The app does not show the route map of the running or trekking activity performed, which limits post-activity analysis. Kindly address and fix this issue as well.
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Response from developer

Hi Rahul, thank you for your detailed feedback on the Titan Celestor 2.0. We’re glad you enjoy the trekking features, but we apologize for the sync and mapping issues. For better data sync, please ensure the app has "Always On" location permissions and is excluded from battery optimization. We are also working on improving GPS route visualization in our upcoming app updates. For more feedback, contact us at 1800 266 0123 or customercare@titan.co.in.

Decent App with Minor Issues

I have been using my Titan Mirage for more than 1 and half years now.
The app gives a good understanding and presentation on the data collection, with clean interface so I have no complaints about that.
But, my major issues are:
1. I have habit of going for walks at night, after 10:30 PM. What I have noticed is, for some extremely weird reason, this app does not sync step count after 11 PM for that day, despite multiple attempts to connect and refresh. It literally freezes at the step count accumulated till 11. I have to connect with the app following day to get the step count updated accurately for the previous day.
2. The app faces. Barring 2-3, others are absolutely horrible. Out right distasteful. The font, style, coloring, looks like watch faces for some third grade cheap watches brought road side. Please update your watch faces with some decent, minimalist, and dignified models because when we are buying and using relatively costly models, we wish to have faces that complement the brand. Because of this issue I have been using only one watch face since the day I started using.
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Response from developer

Dear Customer, thank you for being a loyal Titan Mirage user. We’ve noted your feedback on watch face designs and are working on more sophisticated, minimalist options to match our brand's premium feel. We also understand the frustration with step count syncing after 11 PM. To help us resolve this technical glitch for you, please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory solution.

ABC Watch which has not a single watch face with the ABC!

I bought this watch for the ABC feature but to my surprise it has no watch face which has ABC values. For accessing these values you have to search through menu each time for each parameter separately. Not expected from such a renowned company. Most of the watch faces too basic and are same with difference in color scheme only. Seriously?
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Response from developer

Dear Customer, thank you for your feedback. We understand that accessing ABC values should be more seamless. We are currently prioritizing the development of data-rich watch faces to put these metrics front and center, along with more diverse design options. We appreciate your patience as we work to bring these updates to the Titan Smart World app soon. For more feedback, contact us at 1800 266 0123 or customercare@titan.co.in.

Poor

Very pathetic product. Application not working. Product has glitch along with software issues. Charging cable is defective and very cheap quality.

Incorrect sleep data synced to apple health

The sleep data it syncs to apple health is always for the current day e.g i sleep from 22:00 hrs to 06:00 hrs and in the morning when i sync my sleep data to apple health, it syncs only from 00:01 or later to 06:00 hrs , the data from 22:00 to 00:00 is just ignored. please fix this , this is a very basic feature if sync to apple health is provided.
Also exercise is not synced to health , can you please integrate that also
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Screen not going off after a call

I have connected my watch to iPhone 13 and as soon as I get a call it shows on the watch screen and I am able to answer it on the watch. However once the call is over the screen on the watch does not go back to home and keeps showing the caller name and call status as going on.
Do not know to fix it
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Settings problem

The sms messages tells you to try so many times still I couldn’t do anything it’s takes so much time but expect that everything is really good a such decent app but needs to fix
This issue

App crashes all the time

Please fix the app for ios 18.5 as it crashes al the time when started. Cant work anything with it.

The app is terrible

The data doesn’t sync with the device. It keeps signing me off and asking me to sign up all over again. And I lose all my data and progress. With every update the app keeps getting worse.

Good hardware, worst software

The app sync issues put me down almost every few hrs a day. It’s so annoying to sync the watch with the app manually EVERY 1-2 hrs!!!! When I want to find my phone from another room (within the range), and when I try the find my device feature, I’ll somehow have to find my phone myself, get the app synced to the watch and then may be for my satisfaction, try out the find my device feature. Calls and contacts features go out of sync regularly and aren’t reliable for quick/handy solutions (without pulling your phone out in the public). Regretting the purchase of my ₹12k watch (Heritage Premium, LATEST LAUNCH!!) because of app sync issues. Hope they care about the customers and feedbacks and correct them. Pathetic after-sale services, at least till the time I’m writing this review.
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Terrible app

I bought the titan watch and this app which is supposed to link with it is terrible, useless. It doesn’t sync when needed and asking titan for support, well forget it!!!!

Useless as hell

This app is so useless that having it and not having it is the same thing. It very rarely connects to the watch and then disconnects automatically even though the watch would be in very close proximity. If there would’ve been an option to rate it in negative stars, I would rate it negative infinity

Not good for ios atleast

I am just hating this watch and app experience. I have to switch my watch off and on atleast once everyday so that it connects with phone to sync. The WhatsApp notifications work every alternate day. Even on selecting the apps for which I want to see the notifications, the watch does whatever it wants to. Step readings are not accurate either.. even in my most stressful conditions the stress levels show I am relaxed. Everything is wrong with this watch and I am stuck with it.!
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