Watch shows accurate time
Experience has been average. Even if the watch is connected by blue tooth to the phone, the app says not connected. It disconnects repeatedly and you have to go through connection process again and again. Location in app is correct city but phone shows totally different location. I would not recommend spending money for this watch. The watch being a Tata product, I had high expectations. But I am disappointed With its performance.
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Response from developer
Dear Customer, thank you for your detailed feedback and we sincerely regret your unpleasant experience and would appreciate the opportunity to address your concerns directly. Please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory resolution for you.
Watch is good but data does not sync with app
I'm using Titan Celester since 3-4 weeks.. Watch is good and user friendly but the data does not syncs with app.. it says syncing but it does not progress at all..
Response from developer
Dear Customer, thank you for sharing your feedback. We noticed your comment regarding data sync issue and would be happy to assist you. Please feel free to reach us via our toll-free number at 1800 266 0123 or email us at customercare@titan.co.in.
Data synchronisation issue
Titan Celestar is an excellent smartwatch with impressive features. It is particularly useful for long treks, as it accurately displays altitude along with other essential activity metrics.
However, there are a few concerns that need attention:
1. Connectivity and Data Sync Issue:
Despite Bluetooth being enabled, the watch often does not connect or sync data automatically with the app. Data needs to be updated manually each time, which is inconvenient. This connectivity and synchronization issue should be resolved.
2. Map Display Issue:
The app does not show the route map of the running or trekking activity performed, which limits post-activity analysis. Kindly address and fix this issue as well.
However, there are a few concerns that need attention:
1. Connectivity and Data Sync Issue:
Despite Bluetooth being enabled, the watch often does not connect or sync data automatically with the app. Data needs to be updated manually each time, which is inconvenient. This connectivity and synchronization issue should be resolved.
2. Map Display Issue:
The app does not show the route map of the running or trekking activity performed, which limits post-activity analysis. Kindly address and fix this issue as well.
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Response from developer
Hi Rahul, thank you for your detailed feedback on the Titan Celestor 2.0. We’re glad you enjoy the trekking features, but we apologize for the sync and mapping issues. For better data sync, please ensure the app has "Always On" location permissions and is excluded from battery optimization. We are also working on improving GPS route visualization in our upcoming app updates. For more feedback, contact us at 1800 266 0123 or customercare@titan.co.in.
Decent App with Minor Issues
I have been using my Titan Mirage for more than 1 and half years now.
The app gives a good understanding and presentation on the data collection, with clean interface so I have no complaints about that.
But, my major issues are:
1. I have habit of going for walks at night, after 10:30 PM. What I have noticed is, for some extremely weird reason, this app does not sync step count after 11 PM for that day, despite multiple attempts to connect and refresh. It literally freezes at the step count accumulated till 11. I have to connect with the app following day to get the step count updated accurately for the previous day.
2. The app faces. Barring 2-3, others are absolutely horrible. Out right distasteful. The font, style, coloring, looks like watch faces for some third grade cheap watches brought road side. Please update your watch faces with some decent, minimalist, and dignified models because when we are buying and using relatively costly models, we wish to have faces that complement the brand. Because of this issue I have been using only one watch face since the day I started using.
The app gives a good understanding and presentation on the data collection, with clean interface so I have no complaints about that.
But, my major issues are:
1. I have habit of going for walks at night, after 10:30 PM. What I have noticed is, for some extremely weird reason, this app does not sync step count after 11 PM for that day, despite multiple attempts to connect and refresh. It literally freezes at the step count accumulated till 11. I have to connect with the app following day to get the step count updated accurately for the previous day.
2. The app faces. Barring 2-3, others are absolutely horrible. Out right distasteful. The font, style, coloring, looks like watch faces for some third grade cheap watches brought road side. Please update your watch faces with some decent, minimalist, and dignified models because when we are buying and using relatively costly models, we wish to have faces that complement the brand. Because of this issue I have been using only one watch face since the day I started using.
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Response from developer
Dear Customer, thank you for being a loyal Titan Mirage user. We’ve noted your feedback on watch face designs and are working on more sophisticated, minimalist options to match our brand's premium feel. We also understand the frustration with step count syncing after 11 PM. To help us resolve this technical glitch for you, please contact us at 1800-266-0123 or customercare@titan.co.in so we can work toward a satisfactory solution.
ABC Watch which has not a single watch face with the ABC!
I bought this watch for the ABC feature but to my surprise it has no watch face which has ABC values. For accessing these values you have to search through menu each time for each parameter separately. Not expected from such a renowned company. Most of the watch faces too basic and are same with difference in color scheme only. Seriously?
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Response from developer
Dear Customer, thank you for your feedback. We understand that accessing ABC values should be more seamless. We are currently prioritizing the development of data-rich watch faces to put these metrics front and center, along with more diverse design options. We appreciate your patience as we work to bring these updates to the Titan Smart World app soon. For more feedback, contact us at 1800 266 0123 or customercare@titan.co.in.
Poor
Very pathetic product. Application not working. Product has glitch along with software issues. Charging cable is defective and very cheap quality.
Incorrect sleep data synced to apple health
The sleep data it syncs to apple health is always for the current day e.g i sleep from 22:00 hrs to 06:00 hrs and in the morning when i sync my sleep data to apple health, it syncs only from 00:01 or later to 06:00 hrs , the data from 22:00 to 00:00 is just ignored. please fix this , this is a very basic feature if sync to apple health is provided.
Also exercise is not synced to health , can you please integrate that also
Also exercise is not synced to health , can you please integrate that also
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Screen not going off after a call
I have connected my watch to iPhone 13 and as soon as I get a call it shows on the watch screen and I am able to answer it on the watch. However once the call is over the screen on the watch does not go back to home and keeps showing the caller name and call status as going on.
Do not know to fix it
Do not know to fix it
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Settings problem
The sms messages tells you to try so many times still I couldn’t do anything it’s takes so much time but expect that everything is really good a such decent app but needs to fix
This issue
This issue
App crashes all the time
Please fix the app for ios 18.5 as it crashes al the time when started. Cant work anything with it.
The app is terrible
The data doesn’t sync with the device. It keeps signing me off and asking me to sign up all over again. And I lose all my data and progress. With every update the app keeps getting worse.
Good hardware, worst software
The app sync issues put me down almost every few hrs a day. It’s so annoying to sync the watch with the app manually EVERY 1-2 hrs!!!! When I want to find my phone from another room (within the range), and when I try the find my device feature, I’ll somehow have to find my phone myself, get the app synced to the watch and then may be for my satisfaction, try out the find my device feature. Calls and contacts features go out of sync regularly and aren’t reliable for quick/handy solutions (without pulling your phone out in the public). Regretting the purchase of my ₹12k watch (Heritage Premium, LATEST LAUNCH!!) because of app sync issues. Hope they care about the customers and feedbacks and correct them. Pathetic after-sale services, at least till the time I’m writing this review.
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Terrible app
I bought the titan watch and this app which is supposed to link with it is terrible, useless. It doesn’t sync when needed and asking titan for support, well forget it!!!!
Useless as hell
This app is so useless that having it and not having it is the same thing. It very rarely connects to the watch and then disconnects automatically even though the watch would be in very close proximity. If there would’ve been an option to rate it in negative stars, I would rate it negative infinity
Not good for ios atleast
I am just hating this watch and app experience. I have to switch my watch off and on atleast once everyday so that it connects with phone to sync. The WhatsApp notifications work every alternate day. Even on selecting the apps for which I want to see the notifications, the watch does whatever it wants to. Step readings are not accurate either.. even in my most stressful conditions the stress levels show I am relaxed. Everything is wrong with this watch and I am stuck with it.!
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Connectivity issue / synchronise issue
I have titan celestor watch. It get connected with the iphone 13 as soon as the bluetooth is turned on and I get notification or calls. But when I open the app it shows the watch is not connected and therefore data cannot be synchronised. Then iI have to repair the device to synchronise the data. Kindly resolve the same. Thank you
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Missing features compare with below 3K SW
Watch faces and features needs lot of attention. Titan celestial SW Very basic compare with Fast track and other brands (lower cost) needs lot of improvement both features and design. Brand Logo on display is taking space and you can utilise it for useful data, product not worth for money.
Notifications issue on iPhone 13
I got a gift titan traveller smartwatch and when I connected with my iPhone 13, notifications is not working as expected. From this app i enabled the notification for all app but not getting notification for sms, mail,WhatsApp etc except phone call , WhatsApp call even if I do notification off then also come phone call, WhatsApp call. Don’t understand the issue . What should I do if any suggestion otherwise I have to return this smartwatch bcz I bought 3-4 weeks back.
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Phone
Bought the device in Kolkata and initially it worked great in the US for a while. Afterwards the device did not work until a recent update. However the phone does not sync to the watch. Overall a good experience
Mrs
Real value for money.Very satisfied with the functioning of this watch .More than what the brochure says
