Ticket resell
Inability to resell tickets for seemingly no reason. I can’t go to the event anymore but there’s no support, can’t even transfer tickets to a friend. What a waste of money
Password
I have reset my password countless times and I still get rejected. Not user friendly at all.
Ugh!
This may be the worst ticketing app ever invented. Last year I bought a two day pass, and the second day the ticket wouldn’t scan as the gates opened, and I missed my rail spot I waited out for all day. Other people I knew with 2 day pass had same issue. This year I’m forced to use it again and my ticket is nowhere to be found in the app, even though I got an email telling me that it was ready to load. Trying to get support from the company has proven as difficult as the ticket loading process. If I could give a negative 10 stars review, I would.
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It's me, not you
I always struggle with logging in.
Frustrating experience
Used twice for two separate events and was very frustrated by the experience. Wallet kept showing it was empty and kept getting a black screen when trying to launch from the confirmation email.
