Last update broke the app
Update in early October 2026 has broken the app for iOS. Attempting to use search on Architectural Review expands page content beyond boundaries and user can not search nor navigate backwards. Also app support button in the App Store points to dead page (404)
Privacy night mare
This app is privacy night mate and doesn’t allow to change your name and address
Awful
Glitchy. Spins. Doesn’t load. Ditto for website. All on their end.
Doesn’t work
iPhone 14 with up to date iOS. App doesn’t come up. Just a spinning wheel.
Issues
The Requests page won’t load anymore (presumably with the latest update) and the Autopay feature doesn’t work. Otherwise it does the trick.
UI is super glitchy
The app won’t allow me to add an account for payment nor set up autopay. This has happened several times in the past 2 weeks when trying to pay my HOA fees
Slight improvement needed
It’s pretty much the same as the desktop app except for small things like you’re unable to add images in line to an announcement post rather than as an attachment.
This is a problem for people working Moy, which is why they would download the app.
This is a problem for people working Moy, which is why they would download the app.
Unable to set up autopay
The app won’t allow me to set up auto pay, which is one of the most important features I need from this app
2 hoas not compatible
Every 6 months the app has a problem where the 2nd HOA payment tab doesn’t populate and you can’t see or pay bills for one of the HOAs. Huge impact for missed bills and potential late fees
Doesn’t disclose credit card fees
My condo just started using this. I was charged over $20 for using a credit card. When I paid the dues, it didn’t say anywhere that there would be a credit card fee for using this. I am fairly certain it’s illegal not to disclose credit card fees at checkout fees. It also doesn’t show on the receipt the fee at all. Also I get a couple of bucks but $20 on $500 is very steep. I will be doing what I can to get a refund and then not touching this app again because it’s a scam.
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SUCKS
THIS PROGRAM SUCKS!!!!!
Non scalable app
Unfortunately, viewing this app on anything other than a phone, it will not enlarge or fill the screen on an iPad. Instead it remains phone size and is impossible to read the stored information. Why can this app be resizzed to full screen?
Can’t access Forum
Awfully glitchy. Recently it would not load the Forum at all or let me look at post that I had previously opened. Loads very slowly.
Why does this exist
This website and app are possibly the worst experience I have ever had with a graphical interface. Lazy coding, hyperlinks that don’t work, an app that does nothing for you. It is a useless money pit for HOAs. Highly DO NOT RECOMMEND.
Useful
A suggestion/request: allow board members to post on the forum either as the HOA Board or as an individual.
Town square app
I have two properties that use CERA Management. Doesn’t look like I’m able to enter them both or have two accounts. I can’t find anybody to talk to in the office, they keep giving me this information and I can’t get into the right account
Set Up Issues
I have the app downloaded, selected sign up, received and confirmed email. Confirm my info and enter and confirm password, then it just spins, nothing happens. Can't even get into app.
Unable to save privacy settings
My address continues to display even when I don’t have the option checked. I try to make other changes to privacy settings and there’s no option to actually save the changes, so they’re discarded.
Condo President
It’s been 10 months since we were switched to TownSq. There is literally no information that allows my board to manage our association effectively like we had with the previous App.
Autopay not working
Auto pay option on IOS App is not working even with the latest update.
