ToxiPets User Reviews

Top reviews

Scam app

Do not subscribe! App doesn’t work as advertised, times out when you scan. Store wont refund this scam subscription

Not there yet.

The concept of the app is amazing, but the app is just not it. You pay a $20 Subscription for "access to vets and the forum" where ALL of the questions go unanswered, & no vet ever responds to anything. The scanning feature is nice, but chatgpt can do the same for free if you just ask if a product is toxic or not & send a link. Kind of feel scammed by the app but whatevs. maybe in a few years, this app could actually be worth $20. It needs more users & work
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Come a long way

Redownloaded the app after some time and was pleasantly surprised by the improvements. It’s smoother, more user-friendly, and way more reliable than before. Great job to the team!

A.I use

The entire apps picture of the stuff bad for animals is AI generated

Could not scan anything

So I tried scanning products after I downloaded the app, nothing worked but app still said I ran out of free scan even though it keeps saying failed please try again later. I then went to pay for the yearly subscription anyway because I have 6 cats. Same. Tried different products throughout different lighting and settings for 30mins. After scanning/taking photos with the app, it keeps saying failed, please try again later. So far, out a $20, 30mins and gained a lot of frustration. Maybe before charging people money, you can actually make sure your product works.
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Not accurate

I paid the subscription and used their picture scanning feature but it was not accurate. I scanned my cat’s favorite food and it made up ingredients that weren’t there. Needs to be fixed.

You need a subscription!

Why do I have to pay to help keep my pets safe from food I’ll be saving money time and headaches if I just make my own cat food

Ingredients list scanner is on point

Please add personalization based on pet weight and how much they ingested

Vet Approved

This app has come a long way since its inception! I’m a veterinarian, and I use this app daily. It’s been a valuable tool for my clients to check if certain foods or plants are toxic. It’s also been a great guide for me in an emergency if I don’t know all of the ingredients in a food/substance a pet ingested.
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Rip off by forced upgrade by causing yearly paid subscription to stop working,$39.99

I purchased a year at 39.99, to protect my pets.Tried to use and would only pop up telling me to upgrade when I only just purchased app a short time ago. Unless you pay additional demand for money it suddenly does not work! I may sue Apple!

Subscription Based

I wouldn’t have downloaded the app if i knew you had to pay a subscription. There really should be an option to not get one but have ads or a flat rate cost that isn't a reoccurring expense. If it was a flat rate then honestly i would’ve considered the purchase. You can use the app without a subscription it just seems like it prompts you to buy a subscription very often, and you have limited access. So you can’t actually scan anything. This is a good idea but it doesn’t have cost in mind at all. im sorry but i would rather find an app that’ll do this for free.
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Response from developer

Hi Gabby, We appreciate your feedback. ToxiPets is powered by a custom identification algorithms built with veterinarian-backed research to help pet parents make safer choices. Ongoing updates and expert insights ensure accurate results, which is why we use a subscription model. That said, we’re always looking at ways to make ToxiPets more accessible. Feel free to share your thoughts at admin@chivelab.com—we’d love to hear from you! Thanks for trying ToxiPets! 🐾

January 2023 Impression

Great idea in development. UI experience could use some work as it took me while to figure out that one had swipe right to go back from the search function - no back button. Some tutorial instructions on how to use the app would be nice! Like the dark and alight mode option. Like most new products, it is still a work in progress and has room to grow especially with the object recognition. That could use some more improving on visual recognition accuracy. Can’t wait to see it further developed and leveraged weekly if not daily!
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Stop yelling at your devices.

This is a perfect app to not just get expert, precise information, but to actually keep that information handy if you need it again if you’re like me and forget the answer given 5 minutes ago.

If you’re tired of yelling at your devices giving you terrible information and repeating yourself, this is for you.
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