Toyota Reviews: Is It Legit?

Toyota
Toyota
Toyota Motor Sales, U.S.A., Inc.

Customer Experience

Positive experience38.1% of reviews
Neutral11.6% of reviews
Negative experience50.3% of reviews

~ Based on 5,874 written reviews from the US App Store.

What users say about Toyota

Is Toyota Safe?

Toyota appears safe based on user ratings. AppsHunter Safety Score for Toyota is 97/100.

This assessment is based on 888,521 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.7% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 882,126 App Store ratings for Toyota.

Is Toyota Legit?

Toyota appears to be a legitimate app. AppsHunter Legitimacy Score for Toyota is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good app

Great app. Wish the service feature actually worked for selecting location and service for booking instead of redirecting you to call

WORST APP

It has so many connective issues to the car. Won’t even start the car. It lags so much it’s not even funny. A wanna be Tesla situation. Tech engineers need to be fired

Hate this app

I start my car, open my phone to pull up music, “allow Toyota to send you notifications” I click allow, my phone redirects my music (or whatever app I’m on) to the Toyota app FOR LITERALLY NO REASON. Please remove the notification and redirect while still allowing me to use the backround effects (remote start and lock)
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Makes Honda look good

It’s made my car features incredibly useless. Scanning, manual input, it doesn’t matter. The software accepts the information, notes that I have to complete my profile on line, and then fails. Next time. Same thing. It demands the VIN number and ends up running through the same useless exercise. Over and over again for the three months I’ve owned the car. I never thought I’d say this, but this app make the Honda mobile experience look good. No, great. That’s how bad this app is. One star so I could review it.
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Se perfecta

Sé suis brème content

Not very good

I have tried to use the remote start feature and it worked the first time and has not worked again. Also there was no way to extend the time of running after remote started. And you should be able to schedule your remote start time before work. Buy a Ford!

Buggy after last update

My app keeps crashing after yesterday's update. When it doesn't crash the digital key keeps asking me to connect to my vehicle.

Can’t see any vehicle service history

My 2016 4Runner doesn’t show any vehicle service history on the app. It used to show the history, but not anymore. Toyota has become most regressive in terms of its technology.

Perfect so far

Every feature I’ve always wanted in a vehicle app

App doesn’t work

For months I have tried to use this app, I have never been able to successfully add my vehicle. Go to App Store and click on App support and it just takes you to site - no where is there a place to contact for App support. Useless and annoying

Last update broke the signin screen

The app will not allow sign in. Just keeps looping to a black screen. Also, the only thing useful in the app when you can sign in, is that you can lock/unlock your vehicle remotely. No AC controls

fix vpn issues

the app doesn’t work with VPNs. totally unusable for those of us who care about privacy. please consider a fix.

Toyota

Disappointed that Toyota cares whether or not I use a VPN. ridiculous. Anyways, while the app can be useful, I don't need it. $15/mo for maps is absurd (a mediocre service that cuts out in rural areas), so I canceled and will just use carplay and an air tag for anti-theft. being able to download maps for offline use is priceless. too bad Toyota wants to nickel and dime people with a lackluster subscription.
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Better now

I have definitely seen an improvement in a stability of the app over the past updates. It would be really useful to have a window vent button. I’ve seen this feature on other cars more than 20 years old and would be great to see for the BZ4X. Something else that’d be very helpful as I had this problem recently was that the 12 V battery died, so an alert that would let you know that it was losing charge would be super helpful and avoid having to get the car jumped or towed
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Defrost options

Needs more control of defrost options

Portes verrouillées

Le démarreur devrait verrouiller automatiquement les portes

Sometimes Unable to sign in

Sometimes when I try to log in, the screen goes blank for a quick second and then goes back to the sign in page. Apparently this is a common occurrence and there are days where it won’t get fixed. Unacceptable for a paid subscription product.

Insanely high prices

Remote connect us now $15 a month just to use your phone to unlock your vehicle. What a scam.

Excellent

Love the App

Apple Watch app is so unreliable.

I pay over $15/month for this app and the Apple Watch app is so unreliable. It signs out constantly and says I have to log in on my phone, fails to send the command, or just spins. Ford’s watch app was super reliable and free for life when I had a vehicle from them. Please fix this app, especially considering you charge a premium for it. This issue has persisted for years… super frustrating.
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