TrainerRoad Reviews: Is It Legit?

Customer Experience

Positive experience81.7% of reviews
Neutral4.2% of reviews
Negative experience14.0% of reviews

~ Based on 663 written reviews from the US App Store.

What users say about TrainerRoad

Is TrainerRoad Safe?

TrainerRoad appears safe based on user ratings. AppsHunter Safety Score for TrainerRoad is 98/100.

This assessment is based on 21,439 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.0% of ratings point to a safe experience
1.1% of ratings suggest some concerns
0.9% of ratings point to a risky experience

~ Based on 21,439 App Store ratings for TrainerRoad.

Is TrainerRoad Legit?

TrainerRoad appears to be a legitimate app. AppsHunter Legitimacy Score for TrainerRoad is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best training platform; but privacy issues

Best of all the cycling apps in my view. Connectivity always perfect. Strong AI. Lack of workout sync to Apple Health still a major issue esp. now readiness is available on Ultra 4. Standard answer of using Strava as a conduit for sync is misguided: dumping data into a free Strava account purely for sync is neither secure nor private.
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The best

Having tried almost every cycling training app, this is, in my opinion, the best. It’s core strength is the speed and consistency with which you can be training. At first it seems to have none of the graphical beauty of Zwift or Training Peaks Virtual and similar apps, but this is a major strength. Bluetooth connectivity is flawless and I rarely have a session problem. I tend to not use it outdoors preferring the Magic Buckets concept at Xert, but for indoor training this is hard to beat for overall fitness improvement.
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Excellent training app

Excellent alternative to coach if you just don’t have time. Fits in with a busy work/life schedule.
Note: TR does not know demands of specific local races unlike a human coach

A Review After Many Years

I have used TrainerRoad now for around four years. I have seen my FTP climb from 200 to 325 during that time. The improvement has been incredible! TrainerRoad has continued to improve the app with new features, and it keeps getting better and better. Above all, my favorite thing about TrainerRoad is that it prescribes the right workout every time. Not too hard. Not too easy. Just right. The result is that you get faster year by year. I cannot rate this app high enough!
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Weird modals

They do a pop up for “let us show you how to do this” and there is no way to dismiss it. Jokes. Poor UI. I guess it’s also vibe coded now.

New Ai is failing riders

I’ve had TR for many years. It has been amazing. However the newest update with all the ai features is terrible for me. I train so I can ride outside. So in the summer I rarely ride indoors on a training ride. This year I started strong in the spring and have improved all year. My home climb went from 3:59 to 2:29. TR says my ftp has dropped nearly 50w in the same time. I tried a training ride because of rain and there was no point it was so easy. Please add an option to go back to the old system. I’m sure if your goal is training and you don’t care if you ride outside this system would be better. Unfortunately I’ll be looking at other training platforms for this winter so I don’t have to waste weeks telling the ai my workouts are too easy.
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Good app, useless AI

Wish I could just disable AI and have the App adjust workouts based off FTP tests/other stats.

New AI system needs work

I’ve been a user for 5 years and greatly advanced my fitness to top amateur levels in BC. I’ve also learned a lot about the science and methods of training along the way. And it’s clear that the new AI system needs some work. It erroneously analyzes outdoor workouts and correspondingly the detections/predictions yo-yo around. That’s annoying and distracting, but not that big a deal. The real problem with all that is that it then picks the WRONG workout for you - the complete opposite of what they claim. The app and system are great, but I will save my money unless they can get this resolved. I recently started self coaching again with freely available AI tool support, and I’ve unlocked the fitness the TR AI was keeping from me for the past 6 months. So I’ll save the $300CAD per year from TR and put it towards something more productive for my goals for now.

If you’re a beginner, it’s a great place to start and learn about training. But if you’re advanced at training, I’d suggest to go elsewhere with your money and more importantly your time.
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AI not for everyone

The workout player is polished and the workout library is huge. The support team does their best to support a somewhat flawed product.

Unfortunately the latest overhaul of the app is heavily AI-focused, and it’s simply not ready for prime time. The team may get there eventually, but the current struggles are eerily familiar to the long wait for Adaptive Training to properly account for outdoor rides. The new AI was supposed to be the solution to that, but it still goes off the rails way too often.

The workarounds amount to adjusting your FTP to where you think it should be and choosing workouts that feel right. So if the workout library and player are worth the price, TR makes sense. Otherwise, probably not.
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Getting faster with TR

I’ve used TrainerRoad for a few years. When I’m on the plan and stick to it, I always improve. The new AI feature is awesome and a great motivator to stick to the plan. It adapts to your schedule, outdoor rides, events… whatever life throws at you. TR Podcast is also a fantastic resource. Highly recommend!
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Use it or lose it

Ich bin ein Masters Fahrer aus NRW Deutschland und verwende TR seit einiger Zeit um mich besser auf meine Radrennen vorzubereiten und auch einfach den ÜBERBLICK zu behalten.
Der Kalender ist hervorragend und der Kundenservice ist herausragend. Die antworten immer und helfen einem. Gute Arbeit machen die.
Du musst natürlich etwas mitdenken, und natürlich trainieren, klar.
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Get fit, get fast

Just do the work. It’s that easy

Great Idea, poor execution and customer service

I have been on this app for just about a month. It routinely has issues, workouts don’t show up on iPhone or iPad, the Apple Watch integration for outdoor rides literally doesn’t work half the time.
When contacting customer service, the response is: oh yeah we know there is an issue, other people have reported them too but our app also is on Android and Windows too!
Oh nice so I paid $300 so you could tell the app doesn’t work on Apple products sometimes? That’s the solution?
I will be filing a complaint with Apple separately but please don’t waste your money if you intend to use this indoor or outdoor on iPhone, iPad or Apple Watch.
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Fails to load after update

Love the app and what you guys do. But seems like the latest update may have caused the app to load very slowly and that’s when it even does at all on my iPhone. I think my phone may have updated iOS recently as well so maybe it’s that, but either way thought I’d pass on that somethings up with app loading and it just started a couple days ago on my iPhone. I have not done the may 7 TR update or the latest iOS update on my iPad and it loads normally.
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Blank/Black Screen

TR has always been a bit slow to load but for a couple of days now it has become much worse, to the point that the app simply won’t open on iPhone 14. All I get is a blank/Black screen and I can’t get any further. Was working well otherwise.

New app broke app completely

Like the April 10 review; app completely broken on iPhone

Disappointing

I did this app for a year and followed the structured training plan to a tea. I followed all the workouts and ended up just getting slower. Raced the same course as I did last year but got 2 minutes slower and just always felt horrible on the bike and felt like I was getting slower all the time. Potentially could be good for people who aren’t that serious into the sport. But for athletes who aren’t seriously trying to improve this isn’t the right fit. Seems they want you to have fun rather than gain speed. Typical week would include 3 workout days a week often doing VO2 and the muscles can’t handle that over the length of a season and I eventually just started getting much slower. Sad to see it. Now I have a human coach and seem to be progressing loads faster.
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Hate AI

New plan design does not give credit enough for outside activity. Discouraging change to program. Tells me I need to rest more. FTP decreases even when fairly loyal to plan. Considering dropping it after years of use.

Excellent training tool

Been using for a year now having moved from Zwift. I find it much more structured and prescriptive. Was never a big fan of racing all the time. TR lets you dial in upcoming events (sportive, triathlons or trips) then provides a programme to fit into your work/life availability. If you stick to the plan you start to see tangible benefits and improvements in FTP which transfers out onto road/gravel. Definitely would recommend 👍
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New update broke it

New update rendered app unusable. Unable to load any workouts. App not functional at this time, despite subscription.
Previously, it was great, and I depend(ed) on it for training.