Great app
Very happy
Unjustified Booking Fees
I’m really disappointed with TrainPal. For the past year, I’ve been able to book tickets by through my web browser the without TrainPal charging me a booking fee. However, I’ve recently found that whenever I try to book through the website, I’m now charged a booking fee.
I don’t like having unnecessary apps on my phone and prefer to use services through a web browser. I don’t think customers should be penalised with additional fees simply for choosing to use the website rather than the app.
It’s disappointing to see what was previously a straightforward and fee-free booking option change in this way. I hope TrainPal will reconsider this approach and offer the same pricing regardless of whether customers use the website or app. Until then, I will be using another ticket provider.
I don’t like having unnecessary apps on my phone and prefer to use services through a web browser. I don’t think customers should be penalised with additional fees simply for choosing to use the website rather than the app.
It’s disappointing to see what was previously a straightforward and fee-free booking option change in this way. I hope TrainPal will reconsider this approach and offer the same pricing regardless of whether customers use the website or app. Until then, I will be using another ticket provider.
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mr
Wonderful service
Useless and misleading
My friend downloaded this and then sent me an invite link (to receive a discount of some kind) via Whataop generated by the app itself. I then clicked that link and was taken to some spin the wheel thing that claimed I would get £30. During the signup process, I was asked to enter an invite code. My friend was unable to get any invite code from the app. Instead it only produces a scammy looking link to claim £30. And that also is a con because to get the £30 you need to invite other people who need to download the app. No live chat exists so a total waste of time. My advice is to steer well clear of this garbage.
The developers of this need not respond to this claiming that I messed up somehow. So annoyed by this time washing exercise.
The developers of this need not respond to this claiming that I messed up somehow. So annoyed by this time washing exercise.
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Happy mammy
I always use this app because it always cheaper then other side I have used and the app is always accurate on where the train is deffo use this app from now on
Happy every time 😄
Happy every time 😄
