Love this app!
Good app, when it works!
Better aligns with my needs.
Continued Decline - No Customer Concern
When I started, I list a lot of weight using the workouts and really great recipes. Over time, my progress dropped and recommended adjustments didn’t help. It also seemed like more “shakes” and “supplements” were pushed and added to the meal lists instead of refreshing actual recipes.
I decided to cancel my subscription in 2023 and try something different. When I got a “RENEWAL” charge for another year yesterday, I was very upset. I went to my account and it showed last frilled April 2023.
Then I realized that my account was DUPLICATED onto another “Legacy” platform where I saw an active renewal for another year.
I guess it’s MY fault for getting caught up in the confusion of multi-platforms and personal life debacles of Chris & Heidi’s business ventures that I missed all the switching and moving of my accounts.
I reached to customer service kindly requesting they cancel and refund based on the confusion and was basically told “SORRY ABOUT YOUR LUCK” and “educated” on the policies that were communicated.
That’s fine Transform; you got me for another year, wasting my money, but now instead of selling your product as something that was great and helped me for a long time and “worth a try”……..I will advise 100% away from your platform, process, and especially “customer care”.
Forcing me to keep your product is a show of greed and lack of customer concern. My request was sent IMMEDIATELY, not after I continued to use the product expecting something after I already engaged with it.
Here’s a recommendation; next time you duplicate an account; get rid of the old one and force a new login so people have clarity on what’s going on.
Weight loss
Would recommend changes to app
Not so great
Changed My Life
2 improvements needed to make it even better
At the end of your workout when you enter in the weight that you did, there needs to be space to add in the weight for each set since not all sets are at the same intensity level
The app needs to be able to take the weight data entered at the end of each workout and predict/suggest the weight for the next phase of the workout based on the previous phase’s data. If you don’t write down the workouts and weight used each time, it would be a guessing game for the next workout that has the same exercises.
I appreciate that I don’t have to come up with my own workout, but the data entered should be used to tailor the next phase or the next week for that matter. It’s so close to being perfect, but this is a major missed opportunity
Continued to charge me after I deactivated my subscription
This app has potential to be amazing but falls short
Annoying glitch
It’s not free
New update ruined viewing
Won’t let me subscribe
All in one app
You can also track progress with pictures, notes and body measurements. Listen to an educational or motivational video and earn fun badges along the way for every step you move forward in each program.
Track what you eat and drink and find many recipes. Choose your meal plan according to your fit journey. *All users can add their own recipes in the food library for all to see, which is the only thing I do not like because I don’t know them nor trust their choices and sometimes steps or ingredients are missing in their recipe.
This is an affordable app that is worth it, you can also join the Facebook group for an added bonus of content and support from other users.
The Transform App has EVERYTHING
full of bugs
Couldn’t access
Still Terrible
Now I can’t find my progress measurements. There’s a stupid graph that that makes no sense. Uggghhh I’m so frustrated.
The Transform App has all the tools for success!
I’m so glad I did.
This app has all the tools a person needs to succeed on their fitness journey!
*Workouts
*macro tracking
*meal plans
*water tracking
*step tracking
*recipes
It is perfect for people of all fitness levels!
