Translink Planner User Reviews

What users say

Top reviews

Worst transport service in NI

I’ve never seen a pack of the most incompetent people running this transport service. There needs to be an option on this app to complain about every service that’s either running late or just randomly cancels. Which is nearly every service. Get your fingers out!

Trip to Belfast

Good service, on time

Easy planner

Great app but takes a bit of getting used to , I use it a lot now that I have .

How is this made by translink

This is one of the most CLUNKY APPS EVER how is this made by Translink,I can’t even get the app to work. Simply just use a pen and paper

Frustrated

what should be a fairly simple ask "when is the next train" particularly if you are in a rush has become an unnecessarily click/tap fest. Keep it simple stupid!!!

Absolutely useless

Very much like the heavily subsidised worst company in the country…… useless

horrendous

cannot use
I am a 32 year old man and i have no idea how to actually book a ticket through this app or this website? never came across something so confusing to use, on top of this why is there 40 different types of tickets? extremely embarrassing

Was this written by a 3 year old

Absolutely nothing intuitive about this app

Magnifico…

Exceptional application…magical precision on timetables

Useless

Horrendous app not fit for purpose would not even give 1 star

Clunky

The system is very poor, with far too many complex options, it’s too difficult to know whether you have the trains and buses ticked or not ticked.

An incredibly it is impossible to put tickets freely online through the planner, have to get a different system. I can’t understand why it’s so poor

Great App

Brilliant for planning a journey.

MWB

Great app.

Timings all wrong.

The app told me the next bus I needed was in an hours time. Gets to the bus stop, three busses on the screen arriving within the hour. How can you plan journeys like this?

Holywood 1752 bus to Belfast

Why does this app not inform you if a bus is delayed or cancelled?? The movit app can give a precise location and arrival time to each bus! Translink should do the same. Mentioning this because we missed a show in Belfast tonight thinking let’s take a bus!! Never Again!!

Excellent

Very good and timely

Not intuitive

The original app that now shows “page not found” was intuitive and so easy to find “Timetables” opened from the home page, choose bus or train and your line e.g. Train : Larne and it would show all the times, days etc. and you could change direction of travel I.e. Larne to Belfast or Belfast to Larne with a click.
This new App has hidden the Timetables somewhere - you’ve got to ‘plan your journey’
Another example of ‘if it’s not broken don’t fix it’ 😩🙁
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New update

Can never find a bus at certain stops

Such innacurate times

I have been late to school countless times, this app is the worst bus app - it could say the bus is in 3 minutes and then after 3 minutes it goes 2 minutes ago and it didn't even pass!

Inaccurate information

The app is useless provides inaccurate information, bus times do not correspond with actual bus timetable posters at bus stops .
The app badly needs updated to carry accurate information and timetables .