The 35 ALWAYS disappears
This is the fourth time I used the app to plan a trip taking the 35. I’ve gone to the bus stop a few minutes before the bus is supposedly going to arrive and then it never dies. And it just disappears from the app with the next 35 arriving 15 minutes later. Needless to say, I was late to my appointment.
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Fantastic!
We have used this app and the buses for the last five days while visiting Edinburgh. Made getting around the city VERY EASY. Good job Lothien!
Perfect App for visitors
Easy to navigate, and very intuitive, once you become familiar with all its loads of helpful features. Love the “Saved” feature, to save most traveled routes. The live tracker is fantastic, so you can see every stop along the route. You can pretty much get anywhere, with this app. Highly recommend it.
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Crashes
I try to sign in but crashes every time
Hilariously incompetent
It cannot possibly be that hard to update the app when a bus stop is closed/route rerouted it’s basically your only job. This is like the third separate incident where I’ve gotten to a bus stop to find it with a big out of service sign on it and the app refuses to show me any options that don’t involve the incorrect useless info until I walk like fifteen min from where I am
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Awful app! Beware!
Beware!Cannot be used for more than one passenger. You will be able to buy more than one but can’t use at same time. Awful for people traveling together
Could not use tickets for another person
I bought 4 tickets for self and spouse round trip. Bus driver said I could only use them for myself. We didn’t have exact change. App requires another app, m-ticket, for ticket purchase. That app has an extensive account setup rigmarole including accepting lengthy privacy policies, so most likely is monetizing your location data. It was quicker to run across the road and purchase something at a newsagent to get change than download and set up the app at the bus stop. Are kids supposed to have their own phones as well?
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Not real happy
I am not real happy with this app. After spending a week in London with an amazing app to get around, this one just stinks. Too often I get a message that essentially says you can’t get there from here. I can’t see an overview of the system to help me decide which routes I want to take. And it would be really handy to tie this to my ticketing rather than have them separate. Oh! Twice I have been directed to take walks through alleyways or other sketchy areas to get to a bus. No thank you. Safety is more important than the shortest route.
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Can’t buy tickets?
It’s spot on for bus timings but why do I need a separate app to purchase bus fares? On my first trip to Edinburgh, this was confusing and when I downloaded the mfares app, I couldn’t get a single ticket because the minimum spend was £4. I had to walk and a bus driver took pity on me because I just landed from another country and didn’t have exact change, so he gave me a free ride.
Devs-Take a note from Swissrail’s “SBB Mobile” app which does it all in one app and is much more efficient to use.
Devs-Take a note from Swissrail’s “SBB Mobile” app which does it all in one app and is much more efficient to use.
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Perfect for Edinburgh!
The app was a life saver. Moving around in a strange city is usually horrific but this app makes navigating Edinburgh so easy and worry-free. Of course the bus system is Edinburgh helps too. Great job.
Family Ticket
The family ticket is great.
M ticket
Not easy to find access to m ticket option. Otherwise very good app.
Excellent bus system!
I am delighted with the Edinburgh bus system! As a foreigner, unfamiliar with the city and its public transport, I was pleasantly surprised by its intelligent design and operation. All of the drivers have been courteous and attentive as we’ve fumbled around as newbie to you wonderful city. You are the best! Thank you!
Luke Goembel
Luke Goembel
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thoughtful, good design
Wish I could hug the developer, designers, and thinkers behind this app. This is the first year I’ve lived in Edi & been in a city where I use public transportation daily. This app is intuitive, thoughtful, and well designed and seamless embedded in my everyday life. Thank you all for the hard work you’ve put into this!
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Super glitchy and inefficient
Take some notes from City Mapper. This app sent me in the wrong direction multiple times, costing me extra money as each bus ride has a fare. It should also give options for walking through the city. It’s a good idea when it works, but poorly executed for the most part.
Network issues
Cannot get information since there are network issues
Got us around the city quick and easy
If you are going to Edinburgh, or live there, you can’t go wrong with this app! Tells you exactly when and where to catch the buses or trams plus gives a GPS walking map to get the specific destination ..perfect travel companion! Used it each night we were in the city to plan the next day’s outing(s), then would just press take me home when ready!! M-ticket app great addition also
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Can't do without app
I use this app daily. I travel all over the city this is an valuable resource for me.
Useful
Good
must-have app for edinburgh
i was visiting edinburgh and staying for five days. This is a must-have app for touring this city, letting you easily know where and when to take a bus. easy to use :)
