Driver no show
Driver booked for 3.41- we arrived at 3.40 as we lived 20 seconds away and travel come through at 3.42 saying we were a no show and travel cancelled ? No vehicle there and no driver driving away. Very disappointed.
Brilliant
Brilliant
Bus 88 to Halstead/ colchester
I am. Using this but very frequently now and really enjoy the journeys I’ll soon be venturing to Sudbury and clacton. But is it possible to put Wi-Fi at each stop as I can not access the internet once I leave home so if there is a cancellation I am in the dark other than that what a great service ⭐️⭐️⭐️⭐️⭐️
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Today it was rubbish
Made me late for work today… completely unreliable today…
Best transportation
Having Digigo as an option is a constant relief, knowing I can always rely on their transportation when needed.
Inconsistent Service
The Service by Digigo, unfortunately can be very hit and miss depending on the driver. For example, there are times when I’ve booked a train to collect from the train station where the train is running slightly late often by only a few minutes. The driver has contacted my mobile number and has waited for the train to come in. It seems fairly logical if somebody’s booking the service from the train station they are most likely on the train! I don’t expect them to hang around if the train is delayed for hours, but a grace period of five minutes, I don’t think this is unreasonable. Drivers have often said this is a policy they apply. Sadly, I have experienced a situation where I have booked a collection for 21:00 and they have left after only 3 minutes waiting. The train was pulling in as they left. In my situation that resulted in me having to get a taxi at a far greater expense, my biggest concern however would be for young or vulnerable people who may be relying on this service to get home and without showing discretion of granting a five minutes grace period this could leave some in a precarious position. Frustratingly, there is no means of contacting the Service after 17:00 to let the driver know, it would be very useful if there could be a chat Service added to the app to allow the passenger to communicate with the driver.
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App does not recognise all bus routes
Travel Essex App does not recognise 347 bus route through Lower Sheering and even suggests that residents walk over muddy footpaths to get anywhere. It does not cater for residents who cannot walk for miles
Rides
Excellent ride.
driver, was very helpful and friendly,
driver, was very helpful and friendly,
Lack of information
333 was the only Bus shown to Chelmsford. Omitted 31 331 332. Useless.
Travel Essex!
This app has helped me a lot when getting the bus for the first time ever, and made me feel a lot more confident and relaxed on the bus, but sometimes ( this has happened 3-4 times in the past few weeks) it tells me that my bus was cancelled when it came 10 mins late. This really worried me because I thought I would not be able to get to school. So even though it is a really useful and helpful source I would not always trust it fully just in case. 😄
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Love this
I have been using this service for a while now. When my licence was taken away due to an eye condition, I felt like my independence was also taken. I now love meeting all the friendly drivers and getting to where I need to be x
bus review
you can’t put a specific time because when you do they always give you a different time than the one you asked for, when you do actually book a bus more than half the time they are late. I’ve booked multiple buses for doctors appointments and have had to cancel my doctors appointments because the bus ends up coming an hour or so later than the time I needed
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Rides
Excellent ride. Dave, the driver, was very helpful and friendly,
Digi bus
It’s been virtually impossible to book a digi bus and the app has poor functionality you have to keep going back through pages to check different times rather than the app showing other times that are available as option. I would love to us the digi bus for my son’s school commute twice a week but it is always showing as nothing available- so frustrating. In addition there is no easily accessible contact details to message. So disappointing as when it works it’s great.
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Impossible!
Impossible to find information about any bus journey that is not from my location at the time of looking.
Useless
None of the times are accurate, regularly standing waiting over 50 minutes for a bus that has according to your app, came 3 times in that period. Nothing is accurate even the digi go changes pick up times after you’ve already left to go and wait for it, completely and utterly useless
Digigo Dunmow Service
Amazing service with wonderful drivers!! Thank you
Fantastic Service
Always on time, always friendly and welcoming. This is such a great service to have if you live in a village like me. Thanks DiGiGo team
Buses are shocking
How can you get a time table so wrong
My bus today I boarded at 16:43 was supposed to depart at 16:45 now the drivers saying 17:00
How can it be so wrong ???
Also they don’t park in the bays they are suppose to they just pull up anywhere do you spend 10 minutes looking for the number bus you need
Any other company would close down by now because of the service absolutely shocking
My bus today I boarded at 16:43 was supposed to depart at 16:45 now the drivers saying 17:00
How can it be so wrong ???
Also they don’t park in the bays they are suppose to they just pull up anywhere do you spend 10 minutes looking for the number bus you need
Any other company would close down by now because of the service absolutely shocking
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Great Service
Helpful and friendly drivers great efficient service
