You might as well take a bus.
The wait times for zip zone have skyrocketed since my last review. The past 2 weeks have been 30-50 minute wait times to get picked up. So that’s not counting the commute and if there are other drivers. It’s taking over an hour to get to work and get home. I’ve contacted support and they can’t tell me anything. I can’t afford to fix my car so this is my only affordable option. If I could afford ubers twice a day I would just do that. I’ve been late to work so many times due to zip zone it’s just getting ridiculous. I can order an hour before I have to be to work and STILL be late. They need to fix these wait times asap. Because this isn’t “on demand” anymore. It’s just a bus with fewer seats.
Show more
App is fine, service is not.
I’ve been using ZipZone services for 2 years now because I’m broke and can’t afford to fix my car. The rides are only $2 so it’s affordable if they support your area. The app is nice and shows you where your driver is in real-time. It’s good it shows you because a solid 50% of the time, the driver is just sitting there for 15-20+ minutes. I get the cost is cheap but having drivers who simply refuse to work is unacceptable. I had one driver take an hour to finally move to get me. He sat in one spot for that whole hour. Support was not helpful either. They can call the drivers but refused to for this specific case.
Horrible service. Only use if you have no other options.
Horrible service. Only use if you have no other options.
Show more
Useless
Don’t make the same mistake I did and “buy” a pass through this site. No idea where it went or how to use it. But I eventually figured out the proper app to buy transit tickets is the GoApp.
Great service!
Today was my first day utilizing Trinity metro. Both drivers I had today were great! They were on time and very friendly. I am so grateful to have this service available to me. Keep up the good work!
The GPS system is wack
I waited outside for 5 minutes when it stated the ride is 1 minutes away.. sometimes the vehicle wouldn’t be moving but it’s fine sometimes it’s not the app’s fault. Other than that it’s okay. You just gotta hope, if you’re in a rush, that the on demand is near your area or even present at all.
