Zero stars if I could, many inconsistencies and flaws
This app, and the website as well, is full of inconsistencies. There are inexplicable differences among cafes when trying to customize orders. Employees in individual cafes have no idea why these discrepancies exist, as what I request can certainly be done in-store. They recommended I contact corporate, which I did. Corporate then tossed it back to individual cafes. Obviously, cafe staff have no way of updating the flawed app. Because corporate washes their hands of problems I present to them, the app won’t be corrected. Fail.
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Frustrating to use and hides a tip
Tropical Smoothie has taken to trying to sneak a 20% tip onto online orders. Love the food, hate the deception
App will not load
After the recent update to the app, I have been unable to login. The screen continues to blink in different colors and the login screen never appears. I did not have this issue before the update
App doesn’t load
App doesn’t load past the colorful screen. The flashing lights are hard on the eyes too
Buggy asf
Ever since they “rebranded” the app never opens and just lags on the front screen permanently. You’d think they would focus on making the app work instead of changing fonts.
