New App Has Great Features
Super easy to connect. Device is easy to use and customer support has been great!
Can't use my $500 TruVaga anymore
I rely on this device to manage my migraines. For how expensive it was, I shouldn't have suddenly been locked out from using my own device. It's a shame that I'm outside of the 30 day return window. The app is very basic, and there is no good reason it can't support versions below iOS 18. If I had known I would be locked out of my $500 device that helps me function through my migraines, I wouldn't have purchased it. Outrageous.
Show more
$500 paperweight
I have an iPhone X and the recent update only works with ios18 but also bricked the previously compatible updates so now I can’t use the app which means I can’t use the device. I tried installing the app on android on my partners phone and the Bluetooth recognition on the android version absolutely does not work.
Whoever is working on the app development team must be related to the company's founders to be able to do this poor of a job this consistently and not be replaced with someone competent by now
Whoever is working on the app development team must be related to the company's founders to be able to do this poor of a job this consistently and not be replaced with someone competent by now
Show more
Will sell it
I bought this because I’ve suffered from debilitating migraines for a few years. I don’t know if using Truvaga for 6 months made the problem worse, but it definitely did not help. Worse: it didn’t help with sleep at all, did not improve my HRV, didn’t have any positive impact except maybe helped digesting when I was having a hard time (thus the 2 stars rating). My wife also used it and didn’t see any difference whatsoever. I think this might be another scam influencers convinced us to buy.
Show more
Full of bugs
The device is great, but it can only be used one time before the iPad must be turned off and back on. Now I can’t even log in because “An unexpected error has occurred and you must contact support.”
Updated app is terrible
To the devs: Quit vibe coding & hire an actual UI specialist. Everything went from very straightforward in the old app to requiring multiple taps for a single action in this update. Sure, it’s pretty, but it’s no longer functional.
Stop asking if I want a tutorial every single time I connect. Stop hiding my preferred settings below your useless suggestions; I’ve used the device for a year, I know way more than you do about what works for me and what doesn’t.
You’ve taken a spectacular product and made it less usable. At this price point, that’s unacceptable.
Device, 4 stars, and the only reason it isn’t 5 is the price. App interface as it currently stands, 0 stars.
Stop asking if I want a tutorial every single time I connect. Stop hiding my preferred settings below your useless suggestions; I’ve used the device for a year, I know way more than you do about what works for me and what doesn’t.
You’ve taken a spectacular product and made it less usable. At this price point, that’s unacceptable.
Device, 4 stars, and the only reason it isn’t 5 is the price. App interface as it currently stands, 0 stars.
Show more
Why?
Why would this simple thing need an app to operate, plus a super bright LED and annoying beeping that cannot be turned off, worst product design!
Followed directions.
Never showed “hit update”
No SUBSCRIPTION!
No SUBSCRIPTION!!!! Please don’t change that, the main reason bought this device over others.
Why do I have to have a password to use??
App is terrible, you have to create an account to use device, then they update app and REQUIRE you to install update and sign on with user name and password AGAIN that shouldn’t be required!
Too cumbersome
I’ve been using my Truvaga for a few months and I love it. After a few weeks the app got updated. The new app is quite annoying. Takes so much longer to start a session. You should not have to swipe so much to get going. Please streamline it and make it all fit on the phone screen. Also the reminders feel silly since if you’ve had a session it still automatically reminds you.
Show more
App sucks - device amazing
The app is horrifying. You have to use app to use device.
Creates stress not calm
Too much constant swiping and tapping between connecting device finding favorites and setting intensity. It is extra annoying that the session switches to the timer only so you have to tap again to change the intensity. There is already a timer on the intensity setting screen. Duplicates are unnecessry.
I'm trying to calm and relax. The app is so distracting and requires so much attention that it created stress!
I like the device and despise the app
I'm trying to calm and relax. The app is so distracting and requires so much attention that it created stress!
I like the device and despise the app
Show more
Don’t update!
Massively buggy and unnecessary update. device often fails to connect, google this and you will see that im not alone.
Send it back now
Theses jerks auto update the app which triggers and mandatory password change slash reset which can’t happen because their system won’t send the reset email. Customer service doesn’t respond and the device will not work without the app. It’s a brick , send it back
So hoping to like revised App
Every day I am disappointed with the new User Interface. It seems to me no one considered making it easy for daily users. Why do I have to go down to find favorites? Then, why not make it one step to do second side? I am not sure why it irritates me so much, but it does! Please consider this when you do next update as it makes me not want to suggest Truvaga to others.
Show more
App needs to allow for multiple users
Great device. The app needs to allow for multiple users.
Updated app is worse
The supposedly updated app creates more stress than the device can possibly eliminate. Logging off, device not registered, more steps to actually get a session started. They need to rethink what they’re trying to accomplish and streamline the app as much as possible.
New app is a pain
Why redesign the app if you’re not going to improve it? Logging in has become cumbersome. I have to choose between watching a tutorial and starting a new session? Why? My old sessions from the old app are not grouped with my new sessions on the update. Start me at the same level as I am always. Give me the option to turn off the beep volume. Give me notifications on when I should start a session based off my Health app or Oura ring. Integrate with those apps. Don’t give me something that looks flashy and functions stupider.
Show more
Cannot login to new app
Not sure what is going on, after upgrading to new app, I can no longer login to my account. Several attempts to reset password has failed- error ‘restart login cookie not found’. Went thru troubleshooting- no luck. This is ridiculous, not able to use my device!
