Tuta Mail Reviews: Is It Legit?

Customer Experience

Positive experience65.3% of reviews
Neutral7.9% of reviews
Negative experience26.7% of reviews

~ Based on 1,223 written reviews from the US App Store.

What users say about Tuta Mail

Is Tuta Mail Safe?

Tuta Mail: Secure Email appears safe based on user ratings. AppsHunter Safety Score for Tuta Mail is 94/100.

This assessment is based on 3,835 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.9% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 3,830 App Store ratings for Tuta Mail.

Is Tuta Mail Legit?

Tuta Mail: Secure Email appears to be a legitimate app. AppsHunter Legitimacy Score for Tuta Mail is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love it

So refreshing and simple to use and I have found incoming email delivery extremely fast compared to other providers.

Coming from a competitor such as Proton it’s nice to get away from what feels like bloatware and deal with a company that is truly focused on their secure email and calendar apps.

Keep up the great work!
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Great so far, but I’ll see how it goes

I love that you’re not trying to be jack of all trades like Proton and just focusing on email and calendar. I also like how you aren’t going all in on AI unlike Proton because I am just sick of the AI code thats being implemented in everything now. Thank you for this and I will be sure to update my review if problems ever happen.
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Great privacy and security, atrocious UI

The privacy and security is top notch as we all know but for the love of god please just stick with native SwiftUI views if your custom views are gonna look like it came straight out Android from 2017, I’ll redownload when the UI gets better

How it won’t let me login

Before when I used it it was perfect but now this is something I won’t use anymore because OF THIS ONE DETAIL. I TRIED TO LOGIN AFTER 2 DAYS AGO AND IT WONT LET ME IN I HAD A RECOVERY CODE AND GUESS WHAT, IT WONT WORK WHEN I TRIED TO RECOVER THIS. TUTAMAIL FIX THIS!🤬

Initial stages rating

So far, no complaints.

The set up process was simple, the display is uncluttered, and I was pleased to find they allow plenty of folders in the free version. Anyone from the dinosaur era of Netscape will appreciate this!

There may be added features in the paid version, but not everyone wants or needs calendars, VPN, or a stack of storage space.

Aside from that, the biggest selling points are Google being kept out of my business and I was not deluged with messages suggesting an upgrade to the paid version from the moment the Tuta account went live (unlike their nearest competitor).
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Such a great app!

Best security in town!

Response

Response is very, very good no complaints. I will write another review after I try the product and I receive my delivery.

Waste of time

The verification to create an account is impossible. You enter the time of the analog clock and it continuously says it’s wrong. I deleted the app and moved on to proton. Whoever set that up obviously doesn’t want anyone using it.

I’ve used it for over 10 years.

It’s great.

I feel safe

With all the AI panic going around and the worry of having your email hacked or personal information leaked, I couldn’t be happier with my switch from Google to Tuta.

Gute App

Ich finde die App sehr übersichtlich und benutze sie gerne.
Das einzige was mich stört ist, dass man bei der Übersicht nicht angezeigt bekommt, bei welcher Emailadresse, die im Homescreen angegebene Mail, nicht angezeigt wird.
Man muss immer einmal alle Mailadressen antippen um zu sehen, wo die ungelesene Mail angekommen ist.
Deshalb ein ⭐️Abzug.
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Works great me.

It is good to have a secure email

Preferred over Proton

I prefer Tuta over proton for a few reasons. One, the mail filtering and display is incredibly user friendly. Two, it’s neat and clean and the customer service is super helpful

Thank you for creating this.

I like to keep to myself and this one helps me to do it.
You are doing a good job.

Response from developer

Thanks for recognizing our efforts to protect your privacy. Your support and rating of our secure mail app mean so much!

great principles!

i appreciate the tuta team and am a pretty hardcore user, but the clunkiness of the mobile interface prevents most people I know from ever getting on tuta. it would be a lot of work to redo the whole UI but it’s gotta happen at some point if there’s ever going to be mass adoption.

Great service

Really great cash advance app! Definitely recommend.

Great email app and privacy focused

This is a solid mail app and has versions for all major platforms - even Linux. It works well and supports privacy for those who are uncomfortable having your email scanned by Google or whatever. One note - you have to use their app. You can’t use the service with a 3rd party app. Which is a security choice.
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Generally great but so slow!

It’s just very slow at everything. Emails can take several seconds to download. I also accidentally left a legacy subscription of Tutanota which had annoyed me ever since. It was too easy to leave and i didn’t fully understand what i was doing 😕

So far so groot

Very well designed and hope to make it last 👍🏾

Matured app

It is fully functional as a mobile app - I am very satisfied with my email experience.