Tuta Mail User Reviews

Customer Experience

Positive experience65.2% of reviews
Neutral8.1% of reviews
Negative experience26.7% of reviews

~ Based on 1,160 written reviews from the US App Store.

What users say

Is Tuta Mail Safe?

Tuta Mail: Secure Email appears safe based on user ratings. AppsHunter Safety Score for Tuta Mail is 94/100.

This assessment is based on 3,497 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 3,497 App Store ratings for Tuta Mail.

Is Tuta Mail Legit?

Tuta Mail: Secure Email appears to be a legitimate app. AppsHunter Legitimacy Score for Tuta Mail is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor spam filtering

After 11 months of marking one company spam, I’m still getting junk mail from them. I have unsubscribed and said I don’t want mail from this company and I’m still getting it. I need a new Mail provider but basic spam filtering should be a known requirement.

Fooling people in the name of privacy

I was fooled into buying its subscription (and then canceling later) because this company does nothing but to create hype about “DeGoogling” movement and show off how bad American companies are. However, in reality, it’s even worse than they keep attacking all the time. The company will simply suspend you receiving and sending email if you don’t pay a subscription even if it’s a free account offered by them. Shame on you, Tuta. I doubt a tiny company like this could survive even a few years with these unethical practices.
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Screen goes black

In the last week or so, after opening tuta mail, the screen goes black. have to close the app in order to refresh but then just happened again :/

Is good

I don’t like how it’s not free it’s a email app in what world would anyone have to app for email like let’s be fr

Encripted

Why expose yourself on the internet any more than you have to. Use Tuta.

Minimalist calendar

I started using TUTA a few months ago. It took a few days to get used to the apps(mail and calendar) but afterwards it was a breeze.
If you care about your privacy this period of getting used to the apps won’t matter.

Fragen an Tuta

Ich habe nun schon länger dieses Mailprogramm und noch keines hat mich so begeistert. Leider kann man bei Fragen keinen wahren Ansprechpartner bekommen, wenn man nicht dafür bezahlt hat und auch dann ist es leider nicht so ganz einfach. Ich bin 60 Jahre jung und der Ansprechpartner meist jünger. Er kann sich weniger in Probleme meines Alter reinversetzten.
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Response from developer

Vielen Dank für Ihre langjährige Unterstützung und Ihr offenes Feedback! Es freut uns sehr, dass Sie mit Tuta so zufrieden sind. Wenn Sie Fragen oder Probleme haben, können Sie uns über die Support-Funktion in Tuta oder direkt unter hello@tutao.de kontaktieren. Wir helfen Ihnen gerne weiter und nehmen Ihre Rückmeldung sehr ernst.

hey ofcom an u hear me? fukoff then

it’s a no brainer “ do not listen to those i’ll informed tardy that will deceive you into thinking theres no such thing as privacy / security with mail clients like tuta” these morons are destined to a life of misery” true story!

Best Privacy Email

Tuta as a Service is the best of the best when it comes to protecting your privacy (just ask ChatGPT or Claude)

The mail client itself is basic but could be better. Anyway not the real reason I got tuta. So service is 5 stars but since we are rating the app it’s 4 stars for now

Tuta mail

Dear Sir/Madam,

Since over a week, each time I that I want to access my Tuta Mail, it just comes like a blank screen and impossible to access my email.

Each time I have to Remove the app from my iPod and Reinstall again, then it works.
Or, I have to shut down my iPod and turn it On again, then the Tuta mail works again.

This is VERY FRUSTRATING, and I tried to find out and to solve the problem via Google search and I followed all instructions, didn’t work at all.

Please, please Solve this problem for Your Customers

Many Thanks

Your Customer
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👍🏻

Отличное приложение! То что без ВПН не работает не беда, это компенсирует качество приложения. Да и что сейчас работает без ВПН?:)

Response from developer

Ваш положительный отзыв действительно поднял нам настроение ;) Cпасибо!

White blank screen?

I have an iPhone XR running iOS 18.7.9 and about half of the time when I open the Tuta mail app I only see a white blank screen! I am wondering if other people have experienced the same problem or is it only on my phone? This is really more of a question than a rating; I would like to fix this issue but I am not sure how.
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Most privacy focussed

Fantastic mail, encrypted , provides password feature within composed mail, most privacy focussed.

Response from developer

Thanks for recognizing our efforts to protect your privacy. Your support and rating of our secure mail app mean so much!

Lack of Log Put Feature is a major privacy concern

The email service is okay in theory but the inability to fully log out of my account every time I use it poses a major security risk if my device is compromised or someone else uses it. There should be an easy Log Out option so that an actual password (not just a passcode on my phone) is required each time. Even ending active sessions did not log me out and I was able to access the app and emails with just a passcode. This breaches my works security protocols so I will be looking at alternative email providers.
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Good enough = Perfect

I wouldn’t say the UI is perfect, but it is good enough to send emails and read them. Other than the UI everything about Tuta is perfect.

kang sheeeit

what a nice well built email app

Best secure app

I find it better and more secure than Proton, less expensive. Been using Proton for a couple of years. Their terms indicate they are becoming less secure. It is a bad time to have your data being handed out.

Goodbye Gmail… Hello Tuta!!!

This app is so easy to use, and I like knowing that it’s private and secure. I have now gotten rid of all my Gmail account accounts and I’m using Tuta exclusively.

Wiped my phone contacts.

I wanted to like Tuta as an option to offer private email, but the app somehow wiped all my phone contacts from the native apple contacts app when I synced it. There was a warning about “sync issues” with iCloud, but no clear explainer, and no warning saying *all your phone contacts might be REMOVED entirely*. Thankfully, I was able to reimport them from Tuta, albeit with all contact photos gone and a few errors. And I still have iCloud backups, but this should not even be possible. I am young and more technologically savvy than most of my peers in white collar work, if I can make this mistake, so can 90–95% of users, Tuta needs to fix this.
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Great Email

Love the security, the privacy. Great alternative to Google yahoo Apple. I’ll never go back to those that scrape your data and read all emails.