Tuta Mail User Reviews

Customer Experience

Positive experience65.1% of reviews
Neutral8.1% of reviews
Negative experience26.8% of reviews

~ Based on 1,171 written reviews from the US App Store.

What users say

Is Tuta Mail Safe?

Tuta Mail: Secure Email appears safe based on user ratings. AppsHunter Safety Score for Tuta Mail is 94/100.

This assessment is based on 3,544 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 3,544 App Store ratings for Tuta Mail.

Is Tuta Mail Legit?

Tuta Mail: Secure Email appears to be a legitimate app. AppsHunter Legitimacy Score for Tuta Mail is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

One of the best email services

It’s mush-have app for privacy conscious users

Perfect!

Finally a company that respects privacy!

Private and secure

This is an excellent email app not only is it very private secure, it is not out there for people to scam and you must have a passcode to get into it. I like the Security you can’t go wrong with it, it beats all the others

Wouldnt recommend free version (anymore)

Ive been using Tuta for over a year and Ive been really happy with the app, the UI and desktop syncing til now. They’ve recently put more features behind paywalls and seeijg emails older than a couple months now requires the premium feature. This makes the app unusable for me, and extra inconvenient as I have old emails I need to see that are now locked.
It’s a little sad cause I liked them so much before, and now I’m currently switching my emails back to my old provider.
The app would be great if you don’t mind paying for the premium version.
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iOS iphone app is terrible right now

In the last few weeks the app has been a wreck. taking forever to open and start, screen goes black after a few minutes, search is still terrible but somehow worse, resets the feed to the top multiple times after opening.. love this company but this app is rough and has been for a while.

Can’t access

Got my IP blocked because they thought I read a clock wrong.

Recovery code

Recently opened an account wrote down my password wrong tried to reset with my recovery code that I copied and saved and I’m being told wrong recovery code. This has been a waste of time and wouldn’t recommend because of the hassle.

A Better Email - Another step towards ethical software

I am currently in the process of switching from Google and Microsoft products to more ethical and often open source alternatives - I just started using it and I love it as a rival to Outlook or Gmail.

Tutamail

Tutamail is a great app that Respects Our Privacy and Responds to Our enquiry in a very kind manner and I truly appreciate Their Amazing Service!!

Thank You Tutamail for This Wonderful Work !!

Baharan

Response from developer

Hi, that is odd and of course should not be that way. Could you please contact us via the support function in app or directly at hello@tutao.de, so we can have a closer look at your case and help you asap.

Protection Plus

Great Protection encrypted best email I ever had.
End to End Protection.

Tuta mail

Unfortunately, I cannot recommend this email service at all. I opened a new account and while checking my email in the app, the application suddenly closed. I tried to log in again and it started showing a notification that my credentials were invalid, even though I had already logged in with those same credentials before. Then I tried to recover my account using the coordinate system provided when opening the account, and I got the same notification saying my credentials were invalid. I have no access either through the app or the website. I wrote an email to technical support and did not receive any response. In other words, I lost my account and nobody from the company contacted me to help. Please consider my experience if you are thinking of storing sensitive information in this email service, because you might lose access and end up facing the same situation I did.
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Poor spam filtering

After 11 months of marking one company spam, I’m still getting junk mail from them. I have unsubscribed and said I don’t want mail from this company and I’m still getting it. I need a new Mail provider but basic spam filtering should be a known requirement.

Fooling people in the name of privacy

I was fooled into buying its subscription (and then canceling later) because this company does nothing but to create hype about “DeGoogling” movement and show off how bad American companies are. However, in reality, it’s even worse than they keep attacking all the time. The company will simply suspend you receiving and sending email if you don’t pay a subscription even if it’s a free account offered by them. Shame on you, Tuta. I doubt a tiny company like this could survive even a few years with these unethical practices.
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Screen goes black

In the last week or so, after opening tuta mail, the screen goes black. have to close the app in order to refresh but then just happened again :/

Is good

I don’t like how it’s not free it’s a email app in what world would anyone have to app for email like let’s be fr

Encripted

Why expose yourself on the internet any more than you have to. Use Tuta.

Minimalist calendar

I started using TUTA a few months ago. It took a few days to get used to the apps(mail and calendar) but afterwards it was a breeze.
If you care about your privacy this period of getting used to the apps won’t matter.

Fragen an Tuta

Ich habe nun schon länger dieses Mailprogramm und noch keines hat mich so begeistert. Leider kann man bei Fragen keinen wahren Ansprechpartner bekommen, wenn man nicht dafür bezahlt hat und auch dann ist es leider nicht so ganz einfach. Ich bin 60 Jahre jung und der Ansprechpartner meist jünger. Er kann sich weniger in Probleme meines Alter reinversetzten.
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Response from developer

Vielen Dank für Ihre langjährige Unterstützung und Ihr offenes Feedback! Es freut uns sehr, dass Sie mit Tuta so zufrieden sind. Wenn Sie Fragen oder Probleme haben, können Sie uns über die Support-Funktion in Tuta oder direkt unter hello@tutao.de kontaktieren. Wir helfen Ihnen gerne weiter und nehmen Ihre Rückmeldung sehr ernst.

hey ofcom an u hear me? fukoff then

it’s a no brainer “ do not listen to those i’ll informed tardy that will deceive you into thinking theres no such thing as privacy / security with mail clients like tuta” these morons are destined to a life of misery” true story!

Best Privacy Email

Tuta as a Service is the best of the best when it comes to protecting your privacy (just ask ChatGPT or Claude)

The mail client itself is basic but could be better. Anyway not the real reason I got tuta. So service is 5 stars but since we are rating the app it’s 4 stars for now