Tuta Mail User Reviews

Customer Experience

Positive experience65.0% of reviews
Neutral7.9% of reviews
Negative experience27.1% of reviews

~ Based on 1,190 written reviews from the US App Store.

What users say

Is Tuta Mail Safe?

Tuta Mail: Secure Email appears safe based on user ratings. AppsHunter Safety Score for Tuta Mail is 94/100.

This assessment is based on 3,665 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 3,665 App Store ratings for Tuta Mail.

Is Tuta Mail Legit?

Tuta Mail: Secure Email appears to be a legitimate app. AppsHunter Legitimacy Score for Tuta Mail is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent email

Since I stopped using all the other emails hotmail, Gmail
I never get spam, hacked or anything else
I would recommend Tutanota to everyone

Great app

App is working as advise and is very safe

Response from developer

Thank you for your encouraging words and top rating. Your trust in our private and secure mail service means everything!

Less than 16.0 v

Like using. Please let older version work. I can’t afford a new iPhone & dislike android.

Response from developer

Thank you for your feedback! We’re glad you like Tuta. We understand that upgrading to a new iPhone isn’t always an option, and we appreciate your frustration. We’ll keep compatibility with older devices in mind as we continue improving the app!

Good philosophy, terrible software

The user experience is not good. The app is slow to start, slow to fetch the emails, has counterintuitive and outdated UI, no manual “refresh inbox” button and the list can go on.

And that was bearable. But recently the iOS app just stopped working. It dies right on boot due to “UNKNOWN” error.

That’s the last straw, I can no longer trust this email provider.
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Response from developer

Hi, that is odd and of course should not be that way. Could you please contact us via the support function in app or directly at hello@tutao.de, so we can have a closer look at your case and help you asap.

It works

Easy to use email app.

Becoming one of the best

Provider gets better and better with time, has good customer service.

Blank screen

I can’t access my emails

Can’t Create New Account

Currently it’s not possible to create a new account, the awful captcha they have doesn’t work even when you enter the correct answer.

Maybe they will fix it but until then, skip this one. There are many other email services out there that actually work.

Accessing Older emails

I feel very sad that I can’t access older emails. I feel a bit trapped now. I get it, not everything in life is free but it would have been helpful to just charge a rate upfront and be transparent rather than doing it later, when we need to see older emails. I’m on the fence with moving to another provider…
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Response from developer

We understand your frustration. I am afraid Search in Tuta works differently due to end-to-end encryption, which can limit the default range. We’re continuously improving search for all users and further enhancements are on the way.

Żyły

Excellent

Update not working

I opened the app this morning, and it tells me there’s an update. So I go to the App Store, tap the update button, and nothing updates. I think you guys have an issue and need to fix it.

Goated app ✌️

Thank yall so much for this, from the bottom of my heart. If you are looking for the highest tier of privacy and security, then you NEED tuta!

Thanks for keeping me safe!

The bank has a great Fraud Department also the Ai is helpful

Font size way too small

I love the app and the spirit behind it but the inability to increase the font size prevents me from making it my first choice for email. I’ve been waiting for this feature for years, really hope to see it implemented at some point.

One of the best email services

It’s mush-have app for privacy conscious users

Perfect!

Finally a company that respects privacy!

Private and secure

This is an excellent email app not only is it very private secure, it is not out there for people to scam and you must have a passcode to get into it. I like the Security you can’t go wrong with it, it beats all the others

Wouldnt recommend free version (anymore)

Ive been using Tuta for over a year and Ive been really happy with the app, the UI and desktop syncing til now. They’ve recently put more features behind paywalls and seeijg emails older than a couple months now requires the premium feature. This makes the app unusable for me, and extra inconvenient as I have old emails I need to see that are now locked.
It’s a little sad cause I liked them so much before, and now I’m currently switching my emails back to my old provider.
The app would be great if you don’t mind paying for the premium version.
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BDS free email app

TBH DOESN'T WORK WELL ON IPHONE ALWAYS SHOWS WHITE SCREEN

iOS iphone app is terrible right now

In the last few weeks the app has been a wreck. taking forever to open and start, screen goes black after a few minutes, search is still terrible but somehow worse, resets the feed to the top multiple times after opening.. love this company but this app is rough and has been for a while.